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Ulasan terverifikasi
Lokasi3.6
Fasilitas3.4
Layanan3.4
Kebersihan3.5
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Semua ulasan(35)
Ulasan positif(18)
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Buruk(17)
UddinSalah
Premium Queen Room
Menginap di Okt 2023
Pasangan
1 ulasan
2.5/5
Diposting pada 12 Nov 2023
I booked a 1 queen bed Room but when I arrived they give me 2 single bed & they said if I don't want they will return my money.
It's not good like this I was with my wife and we sleeps in separate bed.
Terjemahkan
Tamu
Kamar Queen
Menginap di Des 2022
Keluarga
2 ulasan
2.5/5
Diposting pada 7 Jan 2023
Stay away if you:
1. Don’t like noise: you can hear everything - the wall and door are thin. Unfortunately, during our stay, the neighbors on the same floor were quite noisy. Walking and talking on the phone (using speaks) along the hallway. TV and chatting from the next rooms. People slammed doors and furnitures in the late night and early mornings.
2. Need housekeeping everyday: we did not know that the room won’t be cleaned at all during our whole stay ( 4 days and 3 nights) unless requesting a day before. When you called housekeeping service, the phone went to the 1 man front desk. He has to check in all guests waiting in line, and getting your shampoo or anything because you run out during your stay.
3. Need cleanliness: You can see trash alone the hallway. I really don’t know how often they clean for each floor.
4. Need true queen size bed: the adversities queen size bed is smaller than the one we had at home.
If you don’t care any of the above, here are a couple positives:
1. Close to R train stop: walking in 5 minutes.
2. Close to shopping and restaurants
Terjemahkan
Tamu
Kamar Queen
Menginap di Okt 2022
Pasangan
1 ulasan
4.7/5
Menakjubkan
Diposting pada 29 Nov 2022
Clean and upscale. Breakfast was included, rooms were up to date. I would highly recommend to anyone.
Terjemahkan
Tamu
Kamar dengan Tempat Tidur Ukuran Queen Aksesibilitas Mobilitas
Menginap di Mei 2022
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 18 Sep 2022
Great hotel with Burger King next to it! Clean, large room. And warm, kind staff and manager. We travel from the other side of the world and they gave extra hours in advance to check in. Thank you guys for a warm hospitality.
Unless, they make some serious evaluations, and take some serious steps to improve their management, find another place to stay. Airlines should not use this hotel for their guest who arrive after 7 pm.
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your candid feedback with us. We apologize for the dissatisfaction and inconvenience caused during your stay at our property. We understand that you have concerns about the management and their ability to provide a satisfactory experience. We take guest feedback seriously, and we appreciate your input as it helps us identify areas where improvements can be made. We assure you that we are committed to continually improving our services and addressing any issues raised by guests. Your comments will be shared with our management team for further evaluation and action. Regarding the late arrival of airline guests after 7 pm, we apologize if there was a lapse in service or if accommodations were not adequately prepared for such arrivals. We value all of our guests, regardless of their time of arrival, and we will review our processes to ensure better service in these situations moving forward. If there is anything else specific you would like us address or any other questions you may have about this matter or future stays with us, please feel free let us know so that we can assist accordingly. Once again, thank you for bringing these matters to our attention. While we understand your decision to seek alternative accommodation based on your experience, we genuinely hope that should travel bring you back into town in the future; you might consider giving us another opportunity to exceed your expectations.
Tamu
Menginap di Des 2023
Bisnis
1.0/5
Diposting pada 29 Jan 2024
Horrible don't waste your money, the photos of Wyndham Hotels online looks nothing like this hotel at all. There is no restaurant or bar there is no food of any type in the lobby there is one vending machine for soda, everything is dirty and smells like a wet mop, the rooms are old and outdated the smell is not great, the air conditioning/ heater is loud and obnoxious the beds are completely uncomfortable. And you can hear your neighbors at all times
Terjemahkan
Tamu
Menginap di Des 2023
Keluarga
2.0/5
Diposting pada 18 Jan 2024
The room was clean but space was very limited.To get from one end of the room to the other you had to plan it with the other people in the room. We had a problem with the TV not working and we were told that it would be fixed for our second night, but it wasn’t. 🤥
Terjemahkan
Tamu
Menginap di Nov 2023
Lainnya
3.0/5
Diposting pada 8 Des 2023
Clean room, decent service and situated directly above a gym. The noise is absolutely unbearable. Every couple minutes, you can literally feel someone dropping barbells below you. The noise might be better on the fourth floor, but the third floor has a nice walk-out terrace from your room.
Terjemahkan
Tamu
Menginap di Nov 2023
Bisnis
3.0/5
Diposting pada 1 Des 2023
no room service in three days, Very bad service, they did not clean the room, I asked the cleaning person and she said yes, At night when I returned everything was the same. I told the person at the front desk about it and he said I can give you other room, give me 20 minutes and I'll call you, almost an hour I called the front desk and left me on hold. So I when down stairs he told me all I can do is give you clean towels and sheets I had no choice but to accept, it was almost 11 at night in New York. The last time we used this place.
Terjemahkan
Tamu
Menginap di Sep 2023
Keluarga
4.0/5
Luar Biasa
Diposting pada 15 Okt 2023
Just the necessities provided, pleasant staff, and room acceptably clean. Conveniently located near subway and walking distance to mall, coffee shops and other restaurants No issues. Would recommend as no frills hotel.
Terjemahkan
Tamu
Menginap di Agt 2023
Lainnya
5.0/5
Fantastis
Diposting pada 28 Sep 2023
During my visit to New York in September 2023, I stayed at Wyndham Garden Hotel in Queens given its good location. The hotel is surrounded by great restaurants and the Subway Station is 3 to 4 minutes walking distance. Staying in Wyndham Garden hotel was a great choice and I would likes to express my sincere gratitude for the staff wonderful hospitality. Thank you all for your kindness, dedication and above all your patience with your guests. Hospitality is making your guests feel at home, and it is usually done through personalization. The front office team (Crystal, Alex, James and Chris) provide a superb service at any time of the day and my stay there was very relaxing. They provided me with comfortable and homely place, answered patiently all my questions and offered me different travel options around the city. They went the extra length to help me plan my daily trips and suggested ways to make the most of it. All of these, however, are not possible without having a dedicated team delivering services around the clock. Please accept my heartfelt gratitude! Sincerely, Hulda Niv
Terjemahkan
Tamu
Menginap di Jul 2023
Bepergian dengan teman
2.0/5
Diposting pada 29 Agt 2023
It is important to note that when cleaning the rooms, they did not give us towels and toiletries, and when we asked, they told us to go downstairs and get them, which made it uncomfortable for us to get out of the bathroom and go downstairs. There is no room for guests who have to check in early and wait until the actual departure from the hotel, we had a late flight even though we asked for a late departure from the rooms and even paid - we were refused.