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Ulasan terverifikasi
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(4180)
Positive reviews(4121)
Reviews with photos/video(1103)
Offers pick-up/drop-offs(562)
Delicious breakfast(490)
Perfect for kids(475)
Great swimming pool(126)
Delicious buffet(51)
Has facilities for children(46)
Negative reviews(59)
Guest User
Superior Room
Menginap di Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 19 Apr 2025
Outstanding customer service. Breakfast buffet provides many types of food to suit different tourists.
Tanggapan dari Properti: 尊敬的賓客,感謝您選擇下榻成都保利公園皇冠假日酒店並給予酒店做出五星好評。如您所見,酒店距離大熊貓基地5公里,擁有7.7萬平方米户外園林,風景宜人空氣清新,是度假休閑的不二之選。再次感謝您的厚愛,並真誠期待您的下次蒞臨惠顧!鄭軼姝—酒店總經理
Mama_watoto
Superior Room-Two Beds
Menginap di Jun 2024
Family
31 ulasan
10.0/10
Outstanding
Diposting pada 12 Jul 2024
Amazing hotel! Everything is as per the pictures, lovely and friendly staff, always ready to assist.
Breakfast was amazing, variety of choices and affordable at 65rmb.
Shuttle drop off and pick up to the panda base
Swimming pool both indoors and outdoors.
I will surely book again
Gave my daughter cake for her birthday which was really great
6/9
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Danny General Manager
Guest User
Superior Room
Menginap di Nov 2024
Couples
17 ulasan
8.0/10
Very Good
Diposting pada 18 Des 2024
Hotel building and property are huge and well located if you want to visit panda breeding center. Free shuttle is also provided. Breakfast is ok, but nothing exceptional, no fresh juice and coffee poor quality. Overall English knowledge is very low. Unfortunately smoking is allowed and it ruins totally experience when you enter the spa and the staff is talking to you whilst smoking. Just unacceptable.
Tanggapan dari Properti: Dear Guest, Thanks for taking the time to share such a thorough review of your recent stay experience with us! We appreciate your detailed comments, as we use our guests' feedback to understand what we could improve to make their stays more enjoyable. I am pleased to hear that facilities and service. Still, your comments for the guest room have been noted for our review, and we are planning for improvements to our services in the coming months. I hope that we have the opportunity to welcome you back soon. Should you have any further comments or questions, do not hesitate to PM us directly. Otherwise, we look forward to seeing you upon your next visit! Tammy General Manager
Guest User
Superior Room-Queen Bed
Menginap di Mar 2024
Solo travelers
72 ulasan
10.0/10
Outstanding
Diposting pada 3 Apr 2024
I chose the hotel for It's location primarily, being next to the panda base and also a good local park and flower exhibition. The indoor pool is good for swimming laps. Large room with a great view and as always a very good selection for breakfast.
Tanggapan dari Properti: Dear guests, thank you for your affirmation of our hotel! As the nearest international brand hotel to the chengdu Panda Garden, it has convenient transportation and fascinating natural scenery. The hotel is the first choice for many panda fans, and it is also deeply loved by self-driving guests. On behalf of all the staff, I sincerely look forward to your stay again. Danny Xiang—General Manager of Chengdu Panda Garden
RebeccaLupo
Superior Room-Queen Bed
Menginap di Agt 2024
Family
13 ulasan
10.0/10
Outstanding
Diposting pada 28 Sep 2024
Beautiful garden, really quiet neighbourhood, big and clean room, fantastic breakfast, kind reception and goodbye gift for our kid!
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Danny General Manager
MOLLY HUI SHAN
Superior Room
Menginap di Okt 2024
Business travelers
6 ulasan
8.0/10
Very Good
Diposting pada 16 Jan 2025
clean and comfortable hotel and easy to acces good try for family too
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Tammy General Manager
TONY_WYTC
Superior Room-Two Beds
Menginap di Mei 2024
Business travelers
10 ulasan
10.0/10
Outstanding
Diposting pada 8 Jun 2024
Perfect hotel
Tanggapan dari Properti: 尊敬的賓客,感謝您的用心點評和熱情推薦。讓每位賓客都能收穫一段愉快的假期是我們一直追求的,很開心您能在這裏度過一段開心的時光。酒店所處公園中心擁有城市商務酒店無法比擬的自然美景和良好的生態環境,為住店客人所喜歡。閑餘之時,在酒店園林廊道漫步,清新的空氣與宜人景緻帶來怡然自得的美麗心情,為您的差旅帶來樂趣。我們期待您和親友的再次入住! 向勇—酒店總經理
CHONG EU
Superior Room-Two Beds
Menginap di Jun 2024
Family
6 ulasan
9.5/10
Amazing
Diposting pada 13 Jul 2024
A real 5-star gem, except the furnishing do look a bit aged and dim lightings. Better to brighten the whole interior environment.
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Danny General Manager
Anita
Superior Room
Menginap di Mar 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 6 Apr 2024
Was the beat choice travelling with kids…food at the hotel is awesome staff was very helpful and accomadating…
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Danny General Manager
Guest User
Superior Room-Two Beds
Menginap di Okt 2024
Couples
37 ulasan
8.0/10
Very Good
Diposting pada 16 Jan 2025
Room nice 👍
Clean 🧼
Breakfast 🥞 ok
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Tammy General Manager
Liping
Superior Room-Queen Bed
Menginap di Nov 2023
Business travelers
123 ulasan
10.0/10
Outstanding
Diposting pada 17 Des 2023
Had a great stay at Crowne Plaza. =)
Hotel is very near to Panda Garden, they provide shuttle bus back and forth. About 10 mins drive.
Front desk staff Alex is very helpful with my shuttle bus booking and ensured I book my return shuttle bus too.
Hotel is very clean and spacious.
A lot selection for hotel breakfast too
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to give us feedback. “as a home away from home" is our consistent aim and also we will summarize and analysis what we do to improve and perfect our services so that to make your business or travel as feel in home. Danny General Manager
Chrissy_Hank
Superior Room
Menginap di Mar 2023
Couples
11 ulasan
9.0/10
Great
Diposting pada 7 Apr 2023
My boyfriend and I stayed at the Crowne Plaza Chengdu Panda Garden during our visit to Chengdu. We were really impressed with how beautiful the hotel was and how friendly the staff was. Upon check-in, they upgraded our room to a very spacious panda room, and I must say, the view from our bedroom window was immaculate. The hotel provided a shuttle to go to the Panda breeding park. My only disappointment was I didn’t stay long, as our visit to Chengdu was short. Despite the hotel's location, I will highly recommend this hotel to anyone visiting Chengdu. I really love my stay, and I will definitely be staying back here when I revisit Chengdu.
6/20
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Danny General Manager
Guest User
Superior Room-Two Beds
Menginap di Okt 2023
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 19 Nov 2023
The stay in the hotel was very nice, I really liked my room (I even got a free update to a luxury suite) and the friendly service at the reception desk by Williams and Tia was great. All in all, the design of the lobby and the rooms is very elegant and there is a gym and a swimming pool. Also, the breakfast buffet is really big and you can even get fresh noodles or make your own smoothie. If I ever stay in Chengdu again, I’ll definitely come back :)
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to give us feedback. “as a home away from home" is our consistent aim and also we will summarize and analysis what we do to improve and perfect our services so that to make your business or travel as feel in home. Danny General Manager
Delboy
Superior Room-Queen Bed
Menginap di Mar 2023
Solo travelers
45 ulasan
10.0/10
Outstanding
Diposting pada 6 Apr 2023
This was a first class experience at a first class hotel. Right from the start I was made to feel at home and was allowed to check in much earlier than 2pm which was ideal as I could freshen up before going to my future work place. In addition, complimentary breakfast was added to my reservation which again was a big bonus and the choices were fantastic. The grounds around the hotel are very nice to take a walk and the hotel is very near to many restaurants. The room itself was comfortable and great value for money and even having a bathtub was nice to use at the end of the day. This is a great place for anybody to stay and is family friendly which is convenient to go and see the pandas. All the staff were fantastic but I must mention Paul who really went that extra mile to make stay comfortable and even exchanged his Wechat in case I needed any help. His professional approach and English speaking ability is a great asset to the hotel. I will definitely be returning soon.
6/11
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Danny General Manager
Bianca
Superior Room-Two Beds
Menginap di Sep 2023
Solo travelers
4 ulasan
9.5/10
Amazing
Diposting pada 14 Okt 2023
Incredible team and management. English has been a struggle for even the most basics in China and the staff at the front desk were all so helpful. They went above and beyond. 5 stars!
Best location to wake early for the Panada bears with complementary 'panda bus'.
I was kindly upgraded after a long travel day which was so appreciated. Absolutely beautiful room.
Buffet breakfast was great. Pool, gym, and games area.
Everything you need. Highly recommend.
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to give us feedback. “as a home away from home" is our consistent aim and also we will summarize and analysis what we do to improve and perfect our services so that to make your business or travel as feel in home. Danny General Manager