Ulasan Club Quarters Hotel, World Trade Center

Great experience

it was great to visit new york city. location was great but far from downtown manhattan, but you can easily get to there by metro next to the hotel. room was clean, easy check in easy check out

we were staying there for 3 nights for christmast 2024, the front desk was really good and helpfull but did not supported with their room service. every morning i asked them to clean the room, but nothing.. no one taking care and come to room for cleaning. i reminded all the time the fron desk, but was still the same, with the expensive rate in chirstmas, this hotel is offer standard budget hotel. very disappointed with this hotel

The hotel is pretty nice, small but definitely everything you need. The only problem we found out was that we had to pay for a “facilities fee” which i believe trip.com needs to include in the rate of the hotel or it seems deceiving the rates.

Very near the 9/11 Memorial and several subway stations. Room size was okay - for New York. Free purified water (with bottles) on all floors, and complimentary coffee and tea near the lobby. One negative feedback - the walls are quite thin. Could hear what the room next door was “watching on TV” and they were also loud at times. Other than that, it was a really good stay there.

I had a lovely night at Club Quarters! The toilet was clean and I loved the duvet.

I do love this hotel so much! It’s extremely comfortable and it’s a great location

Coffee and tea provided and place for office working is excellent!!

Great hotel with friendly staff and an amazing location. We’ll definitely stay here again.

It was very clean, tidy, great location

The hotel is in a good area, the staff is very friendly, the room is spacious, clean and has incredible views. The only thing is that they charge you a $100 deposit that they don't tell you beforehand and they supposedly give it back to you when you leave, although I'm still waiting because supposedly it's an international transfer and it takes a few days, let's hope it's true.

There are more than one or two facilities that need repair. There are one or two service attitudes that need improvement.

The room is small and noisy, with a three-star experience at a four-star price. Living on the ninth floor, you can hear the noise outside clearly, not to mention the noise of the heater in the room, and the equipment is seriously aging.

The service exceeded expectations, which is especially rare at a time when the overall service level of the US hotel industry has plummeted.