Embassy Suites by Hilton Nashville Downtown

Second time we’ve stay here because of it’s a excellent location, staff goes above and beyond, hotel is new and rooms are spacious, modern, and clean. Had a room on the 24th floor with an excellent view.

The hotel was amazing, especially the rooftop! Tyler, who checked us in was awesome!!!

This was perfectly located for my conference! It was right downtown close to everything. The staff was always very nice and helpful. It was very clean and well kept. I would definitely stay here again!!

The hotel was in a great location and had fantastic amenities-complimentary cocktail hour and breakfast. our room was large, perfect for a girls trip, and clean. We plan on returning to Nashville and staying at this hotel again!

We had a suite room on a corner, beautiful large room with panoramic floor to ceiling windows. Great rooftop bar (Harriet’s) at next door hotel and short walk to the top end of Broadway. Downstairs restaurant good but morning breakfast disappointingly poor considering the finish and overall impression from rest of hotel.

Guest services would not answer the phone at the front desk. Called multiple times. The phone rang non stop for 20 minutes. Rude and condescending front desk associate when I had to leave the room and go to the front desk to request the extra bedding that was requested at booking and upon arrival that never showed up. The individual at the front desk interrupted me multiple times while speaking, rolled his eyes at me, and offered no timeline to get the items that I requested. Frustrating to be treated rudely and brushed off when you bring up your concerns after spending hundreds of dollars for a hotel room.

Excellent hotel, friendly service, great location. My only complaint would be the need to improve gym options very small with limited equipment. Overall great stay!

We stay here yearly, and they have finally finished the major renovations. There is a nice bar and indoor pool on the 30th floor and an excellent restaurant on the main level. Ate there twice this time. Walking distance to almost everything you'd want downtown, huge rooms. I will be here again next February.

Beautifully constructed hotel. Staff doesn’t give two craps. Valet fell asleep and didn’t get our car. When there is a hockey game in town, you can’t get to the hotel. A little leadership is needed before staff run the place into the ground.