Somerset Westview Nairobi

Ulasan Somerset Westview Nairobi

Somerset Westview Nairobi

LR. No. 1/1376, Nyangumi Road, off Lenana Rd, Nairobi, KenyaLihat Detail Hotel
Somerset Westview Nairobi
Somerset Westview NairobiSomerset Westview NairobiSomerset Westview Nairobi
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Somerset Westview Nairobi

8.9/10
Luar Biasa
52 ulasan
Ulasan terverifikasi
Lokasi9.0
Fasilitas8.8
Layanan8.8
Kebersihan8.9
Filter berdasarkan:
Urutkan berdasarkan:
Semua ulasan(52)
Ulasan positif(30)
Ulasan dengan foto/video(6)
Pengalaman menginap terbaik!(7)
Kamar sangat bagus(6)
Layanan memuaskan(6)
Buruk(2)
Tamu
Check-in Sep 2022
Traveler bisnis
11 ulasan
10/10
Fantastis
Diposting pada 9 Okt 2022
Sangat puas dengan pengalaman check-in, ada masalah kecil di tengah, dan Ctrip juga menanganinya dengan sangat baik. Setiap detail hotel ditangani dengan sangat baik, cocok untuk perjalanan rumahan dan perjalanan bisnis, singkatnya, saya sangat puas.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear M6375, Terima kasih banyak atas umpan balik positif Anda. Saya senang Anda dapat memanfaatkan lokasi dan fasilitas properti yang ideal karena kami bangga memastikan masa inap tamu kami berkesan dengan menawarkan pengalaman yang mulus.Kami tentu berharap dapat menyambut Anda kembali dalam waktu dekat.Kind Regards, Audrey Sambu,Manajer Layanan Tamu
Pengguna Anonim
Executive Suite
Check-in Sep 2023
Pasangan
26 ulasan
9.0/10
Sangat Baik
Diposting pada 14 Okt 2023
Hotel is new and clean Room is big and you find everting int he room
Terjemahkan
6/8
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to give us feedback on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future. Kind Regards, Audrey Sambu Guest Service Manager
Tamu
Executive Suite
Check-in Des 2023
Bepergian dengan teman
2 ulasan
10/10
Fantastis
Diposting pada 18 Feb 2024
Great hotel, with fantastic service, fabulous location. This hotel had everything one could ask for, and staying here was a pleasure.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to give us feedback on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future. Kind Regards, Audrey Sambu Guest Service Manager
MssyKay
Check-in Agt 2022
Keluarga
14 ulasan
10/10
Fantastis
Diposting pada 19 Sep 2022
This is the best hotel I’ve ever. I could go on and on who it how great it is. The room came with a huge sitting area and had the skyline of Nairobi at night. It had a washing machine , iron, two TVs (one in room and one in lounge room), a full kitchen with dish washer , microwave , coffee maker, stove , oven , refrigerator, cutlery, bar table counter and chairs. The room had the most comfortable bed ever. I slept like a baby. The hotel also had a heater outdoor pool unfortunately I wasn’t able to use it as it was a work trip and I was busy. The restaurant had the most delicious buffets and the staff are great. Customer service was excellent.
Terjemahkan
Tanggapan dari Properti: Dear MssyKay,Thank you for your positive review. I am delighted you were able to take advantage of the property's ideal facilities and menu offerings. The personal details and individual service experiences which you have highlighted that made your stay with us a pleasant one are sincerely appreciated as our staff truly take pride in leaving our guests with warm last impressions. We certainly look forward to welcoming you back in the near future. Kind Regards,Audrey SambuGuest Service Manager
Pengguna Anonim
Executive Suite
Check-in Apr 2023
Traveler bisnis
72 ulasan
7.0/10
Diposting pada 7 Mei 2023
God dame local phone charge!
Terjemahkan
Tanggapan dari Properti: Dear Mr. Hsinyi,Thank you for taking the time to give us feedback on your stay. I am very disappointed to read that you did not have a great experience at our property and have taken note of your concerns in regards to the telephone charges. We will look into this and I will get in touch with you after we have addressed the matter. Kind Regards,Audrey SambuGuest Service Manager
NIWEN
Executive Suite
Check-in Jun 2024
Traveler solo
1 ulasan
8.0/10
Luar Biasa
Diposting pada 4 Agt 2024
座落安全住宅區的旁邊,飯店讓人家感覺清淨舒適,還有溫水游泳池健身房,可以在緊湊的行程中好好放鬆,這裡的餐廳提供的食物也很讚喔,還有親切的服務生
Terjemahkan
Tanggapan dari Properti: Dear Niwen, Thank you for taking the time to give us feedback on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future. Kind Regards, Audrey Sambu Guest Service Manager
Tamu
Executive Suite
Check-in Nov 2024
Keluarga
4 ulasan
9.5/10
Menakjubkan
Diposting pada 9 Jan 2025
房間很寬敞,可以帶兩個孩子入住一居室。泳池是恆温泳池,孩子很喜歡。
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to give us feedback on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future. Kind Regards, Audrey Sambu Guest Service Manager
Tamu
Check-in Mei 2024
Keluarga
7 ulasan
10/10
Fantastis
Diposting pada 6 Sep 2024
酒店位於總統府區,安全,乾淨,還有洗衣機洗衣服。非常好!
Terjemahkan
Tanggapan dari Properti: Dear Guest , Thank you for taking the time to give us feedback on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future. Kind Regards, Audrey Sambu Guest Service Manager
Tamu
Executive Suite
Check-in Sep 2024
Traveler bisnis
13 ulasan
10/10
Fantastis
Diposting pada 27 Nov 2024
工作人員很熱情,房間超級好,設施齊全
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to give us feedback on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future. Kind Regards, Audrey Sambu Guest Service Manager
Tamu
Suite 2-Kamar Tidur
Check-in Jul 2024
Keluarga
5 ulasan
10/10
Fantastis
Diposting pada 16 Nov 2024
非常棒的酒店,乾淨舒適安全,前台人員禮貌友好
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to give us feedback on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future. Kind Regards, Audrey Sambu Guest Service Manager
Tamu
Executive Suite
Check-in Sep 2023
Bepergian dengan teman
5 ulasan
10/10
Fantastis
Diposting pada 9 Nov 2023
沒有任何問題,治安,周邊環境。房間特別大,應該全都是套房類型,價格合適,來內羅畢絕對推薦。
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to give us feedback on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future. Kind Regards, Audrey Sambu Guest Service Manager
king
Premier Suite
Check-in Mei 2024
Traveler bisnis
13 ulasan
1.0/10
Diposting pada 26 Jun 2024
前台等半小時沒確認 還不讓退
Terjemahkan
Tanggapan dari Properti: Dear King, We find your feedback to be of significant value.We have taken note of your concerns on the check-in process which was delayed. The travel agent you booked through had not shared the payment information and we had to request them to provide these details upon your arrival which took some time. In addition since the booking was done through a third party, the payment was not made directly at the Front desk. We have shared this feedback with the travel agent to ensure we receive the booking details in advance for avoid inconveniencing guests on arrival. Kind Regards,Audrey SambuGuest Service Manager
Tamu
Executive Suite
Check-in Jan 2024
Traveler bisnis
3 ulasan
10/10
Fantastis
Diposting pada 17 Apr 2024
很乾凈 服務不錯👍
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to give us feedback on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future. Kind Regards, Audrey Sambu Guest Service Manager
R024
Check-in Okt 2023
Traveler bisnis
3 ulasan
10/10
Fantastis
Diposting pada 24 Nov 2023
房間佈置挺好的,非常乾淨
Terjemahkan
Tanggapan dari Properti: Dear R024, Thank you for taking the time to give us feedback on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future. Kind Regards, Audrey Sambu Guest Service Manager
sbutt7860
Check-in Des 2024
Keluarga
10/10
Fantastis
Diposting pada 21 Jan 2025
Referring my relatives to @somersetwestviewnairobi was a first time experience with the franchise. They seem satisfied, happy, and especially impressed with the gym facilities. The staff at reception are extremely helpful and kind. John at the reception was exceptionally welcoming and helpful with check in and throughout the stay. Management made my relative's birthday very special on a whim. The manager Pamela is an efficient, friendly, and action oriented quick to make clients have their needs met person. Audrey, as the guest relations manager will go out of her way to make you feel welcomed and accommodated. May I add, the christmas festivities organized and tree lighting ceremony lit our hearts and lives. It was pure joy and happiness to remind us all why we should be thankful. Stop complaining and always count what worked well in life. Get away from CBD and book yourself a room or fully furnished, stocked, and well maintained apartment...I mean....look at the room and apartment pics! Thank you all for your services, smiles, and I pray you soar to great heights, Amen. #somersetwestviewnairobi Highly recommend for a rebook and to my fam and friends. Somerset Westview Nairobi is progress for Kenya!
Terjemahkan
6/16
Tanggapan dari Properti: Dear sbutt7860, Thank you so much for your heartfelt and detailed review. We are thrilled to hear that your relatives had a wonderful experience during their stay at Somerset Westview Nairobi. It is fantastic to know that their overall experience was pleasant and that our gym facilities stood out as impressive. We are also delighted to hear that our Reception staff, particularly John, provided exceptional service and made their check-in and stay memorable. We are proud of our team members, who go above and beyond to ensure our guests feel welcomed and accommodated. Thank you for being part of our Christmas tree lighting ceremony and for choosing to celebrate the festive period with us. It warms our hearts to know that we could create such special memories for you all and the staff were equally appreciative of the wonderful treats that you shared with us. Thank you once again for your kind words and for recommending us to your family and friends. We truly appreciate your support and look forward to welcoming you and your loved ones back for another memorable stay. Kind Regards, Audrey S Guest Service Manager