There are no luggage trolleys, which make it very difficult to take luggage up to your apartment. The concierges are very helpful and the security personal are polite and helpful too. Our apartment was very nice. Clean, bright and comfortable. The views arw amazing,ing from the balcony. We were very disappointed as our main reason for choosing Sky Nest was their facilities. Their pool has been out of commission for over a week, and we never recieved any solid information as to when it would be repaired. We could not make full use of the gym either. Their tread mills are not running smoothly, they are jerky and dangerous. The convenience shop on the ground floor is extremely useful. They sell everyday basics from water, soap, shampoo, condiments, wines and spirits and more. The restaurant, Slate, is okay. We did mot enjoy our dishes. The staff are very professional, courteous and friendly. The management truly needs to be on top of everything, to make sure that everything is in top working condition. It has been very disappointing in that respect.
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