Amani Gardens Inn

Waited like 40 minutes before drinks and food come to table only to find that pork is not properly cooked. The waiter is not doing the job properly and seems not to understand what guests want. Disappointed, and will never come back again although the garden is very beautiful!

Everything about this hotel was good except for the rooms. My room was next to the basketball court, and they did not leave till about 10 pm every day. The dryer worked for 9 minutes then stopped; turned it on again then ran for 3 minutes; tried again then ran for 6 minutes. After trying to dry my clothes for 30 minutes I gave up. The floors are extremely slippery even with skid proof socks. I slipped and hit my head on the wall. The hot water has four settings 1-cold; 2- warm; 3-hot, and 4-very hot. So it was difficult to regulate the temperature, as the very hot is almost scalding and you can’t regulate the temperature. No hot water in the early morning, even if set at very hot. Only cold water comes out of the bathroom sink. I had to get on a chair to see the different hot water settings on the shower head, and I couldn’t reach the hangers to hang up my clothes without standing on a chair. Not very safe. Definitely not for the petite travelers. My room was extremely cold for about 2 and a. 1/2 days. Although I like my rooms cold this room was so cold that I wore my jacket till it warmed up. The temperature had to be in the high 50’s to low 60’s. With all of the issues I had, I was told that I was in the new part. If this was the newer part of the hotel, I’d like to see the older part. The wait staff, and management were good, friendly, and helpful; the pizza was good, but otherwise do not waste your money on this place, you will be disappointed. Spend a little extra to get a place with hot water you can regulate, a dryer that will dry your clothes , and closets where you can hang your clothes.

We visited on Sunday 7th August with an intention to have meals there then cut a birthday cake only for their rude staff to tell us that we needed to pay Shs3,000 for that regardless of how much we order....NB- we were the only guests in the restaurant on a Sunday afternoon Never again Amani Gardens!

Was there for a Saturday afternoon catch up with friends, the food was good and the service was good. Our service attendant for the afternoon was Halima, who was patient professional with a lovely smile. They have beautiful well manicured gardens.