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Lokasi3.9
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Layanan4.0
Kebersihan3.6
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Capturingmemories
Kamar Standard dengan Tempat Tidur Queen dan Tempat Tidur Single
Menginap di Jul 2024
Sendiri
19 ulasan
1.5/5
Diposting pada 28 Agt 2024
Only the singers at the hotel lounge could save the night , they are too good . The hotel needs some Renovation , It looks very aged . Resturant staff wasn’t attentive , nobody came to serve me . I gave to go to the bar counter to put in my order after some time . Beef steak I ordered for dinner was too chewy .
Terjemahkan
Tanggapan dari Properti: Dear Capturingmemories,Thank you for sharing your feedback. We truly appreciate your kind words about our singers at the hotel lounge, and we are delighted that they contributed positively to your experience.We sincerely regret that certain aspects of your stay did not meet your expectations. Please accept our apologies for any inconvenience caused by the condition of our property. We understand the importance of maintaining a fresh and inviting atmosphere and will take your comments into account as we continue to improve our facilities.Additionally, we are sorry to hear about your experience with our restaurant service. Providing attentive and efficient service is a priority for us, and we will address this matter with our team to ensure better guest experiences in the future. We also regret that your beef steak was not to your satisfaction, and we will review our food quality standards with our culinary team.Your feedback is invaluable in helping us enhance our offerings, and we appreciate you taking the time to share your thoughts. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience.Kind RegardsJack WorkGeneral Manager Mercure Nadi
Trip girl
Kamar Standard dengan Tempat Tidur Queen dan Tempat Tidur Single
Menginap di Jan 2025
Bepergian dengan teman
5 ulasan
1.7/5
Diposting pada 20 Feb 2025
Staff are really really lovely. But bathroom is disgusting it’s such a let down the shower head doesn’t even fit on the wall it’s too big so while you shower you either have to hold the shower head at all times or just have it hang on the floor. So horrible for the price. Was really disappointed, really expensive
Terjemahkan
Tanggapan dari Properti: Dear Trip girl,Thank you for taking the time to share your feedback. We truly appreciate your kind words regarding our staff, as we take great pride in delivering warm and attentive service.However, we are deeply sorry to learn that your experience was marred by the condition of the bathroom. Please accept our sincere apologies for any inconvenience caused. Your concerns regarding the showerhead and overall bathroom upkeep have been noted, and we will immediately address these issues with our maintenance team to ensure they are rectified as a matter of urgency.We regret that we did not meet your expectations, especially given the value you anticipated. Your feedback is invaluable in helping us enhance our guest experience, and we hope to have the opportunity to welcome you back in the future, providing a much-improved stay.Should you wish to discuss this further, please do not hesitate to reach out to us directly.Kind RegardsJack WorkGeneral ManagerMercure Nadi
AnneTR
Kamar Standard dengan Tempat Tidur Queen dan Tempat Tidur Single
Menginap di Des 2024
Pasangan
5 ulasan
4.2/5
Luar Biasa
Diposting pada 27 Feb 2025
A good place close to town and the airport. The meals are nice but can get boring after a few days, however there are a number of restaurants and a supermarket near by. A great place to join tours to enjoy Fiji’s cultural experiences. There are also council buses at the door that can take you to other towns and markets near by.
Terjemahkan
Tamu
Kamar Standard dengan Tempat Tidur Queen dan Tempat Tidur Single
Menginap di Nov 2024
Pasangan
18 ulasan
3.2/5
Diposting pada 16 Jan 2025
Very old, dated rooms. Surprised a Mercure would leave a hotel with rooms in such need of renovation.
Staff were friendly and accommodating with luggage storage.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. We truly appreciate your comments and are pleased to hear that our staff were friendly and accommodating during your visit. Providing warm and helpful service is something we strive to deliver for all our guests.We regret, however, that the condition of our rooms did not meet your expectations. Please know that we are aware of the need for upgrades and are actively reviewing plans for future renovations to enhance the overall guest experience. Your feedback is invaluable in helping us prioritize improvements.We hope to have the opportunity to welcome you back in the future, where we can provide you with a more comfortable and refreshed stay.Kind RegardsJack WorkGeneral ManagerMercure Nadi
Tamu
Kamar Deluxe-2 Tempat Tidur Queen
Menginap di Jan 2025
Keluarga
1 ulasan
4.0/5
Luar Biasa
Diposting pada 18 Feb 2025
Overall good stay. Had everything we needed as a family. Friendly staff
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to provide us with positive feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
Tamu
Kamar Deluxe dengan Satu Tempat Tidur Ukuran Queen dan Satu Tempat Tidur Single
Menginap di Sep 2024
Keluarga
1 ulasan
4.0/5
Luar Biasa
Diposting pada 14 Okt 2024
Hotel is very nice but washrooms are really bad , no exhaust fan , if showers and toileta can be better very good place to stay .overhall ok
Terjemahkan
Aachal
Kamar Deluxe-2 Tempat Tidur Queen
Menginap di Des 2024
Keluarga
3 ulasan
4.5/5
Sangat Baik
Diposting pada 13 Jan 2025
Always a great stay with friendly service. Highly recommended
Terjemahkan
Tanggapan dari Properti: Dear Aachal,Thank you for your kind words and for being a loyal guest.We are delighted to hear that you always enjoy your stay and our friendly service. Your recommendation means a lot to us, and we look forward to welcoming you back for another great experience soon. Vinaka vaka levu!Kind RegardsJack WorkGeneral ManagerMercure Nadi
Hridh
Kamar Standard dengan Tempat Tidur Queen dan Tempat Tidur Single
Menginap di Jan 2024
Bisnis
7 ulasan
5.0/5
Fantastis
Diposting pada 23 Feb 2024
Excellent service,
Breakfast was really nice.
Just near to Shopping centre, Burgers king and many local restaurants, entertainments, cinema 📽️.
Thanks for the service again,,
Terjemahkan
Tamu
Kamar Standard dengan Tempat Tidur Queen dan Tempat Tidur Single
Menginap di Jun 2024
Bepergian dengan teman
1 ulasan
3.0/5
Diposting pada 29 Jul 2024
Pros: People are friendly and kind. It was nice service, Breakfast & swimming pool was nice and there was a Beauty lab which we had a nice massage.
Cons: hot water is suddenly out of order. I had to have a cold shower because they weren’t sure when it can be fixed. There were a lot of insects in the room, bed bugs and cockroaches we ended up giving up to catch all of them. I missed my tour bus because they said I was late, which I didn’t. And said to me “just take a taxi” And They didn’t even checked how many people&who was waiting for, I wish they could do something more or put a little bit more effort for their guest when pick up bus driver was there.
Terjemahkan
Tamu
Deluxe King Room
Menginap di Jun 2024
Sendiri
5 ulasan
5.0/5
Fantastis
Diposting pada 19 Jul 2024
This was such a good spot. The staff are so wonderful the rooms are clean and big. They have live music and to help your travel experiences you can book directly with them. Overall I really think the Mercure contributed to a great experience in Fiji
Terjemahkan
AdRaInKe
Kamar Standard dengan Tempat Tidur Queen dan Tempat Tidur Single
Menginap di Nov 2023
Sendiri
67 ulasan
3.2/5
Diposting pada 29 Des 2023
Breakfast is truly appauling. The food was not warm even though i was there within the beginning of service.
Terjemahkan
Papayabanana
Kamar Standard dengan Tempat Tidur Queen dan Tempat Tidur Single
Menginap di Nov 2023
Keluarga
20 ulasan
4.5/5
Sangat Baik
Diposting pada 24 Des 2023
Nice service with nice staff! Good experience. The swimming pool is fantastic.
Terjemahkan
Kshitij
Kamar Standard dengan Tempat Tidur Queen dan Tempat Tidur Single
Menginap di Jul 2024
Pasangan
5 ulasan
4.0/5
Luar Biasa
Diposting pada 15 Agt 2024
Good hotel near airport and nice connectivity to attractions and tours
Terjemahkan
Chun Wai bertrand
Kamar Standard dengan Tempat Tidur Queen dan Tempat Tidur Single
Menginap di Sep 2023
Sendiri
2 ulasan
4.5/5
Sangat Baik
Diposting pada 14 Des 2023
Good location. Room is clean and tidy. Staffs are helpful and friendly. Will come back next time.
Terjemahkan
Mari
Deluxe King Room
Menginap di Mar 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 18 Jun 2024
Beautiful hotel with a very friendly staff. Amenities are great that we enjoyed so much. The location is near restaurants and the grocery stores. Over all perfect for couples!