Guilaiju Boutique B&B (Futian Port Branch)

Guilaiju Boutique B&B (Futian Port Branch) Reviews

Guilaiju Boutique B&B (Futian Port Branch)

First Floor, Building 139, Shixia Xicun, Fubao Street, Xinzhou Road, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
Guilaiju Boutique B&B (Futian Port Branch)
Guilaiju Boutique B&B (Futian Port Branch)Guilaiju Boutique B&B (Futian Port Branch)Guilaiju Boutique B&B (Futian Port Branch)
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Guilaiju Boutique B&B (Futian Port Branch) Guest Reviews

4.1/5
728 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(728)
Positive reviews(629)
Reviews with photos/video(173)
Easy to get around(61)
Classy environment(54)
Many amenities(29)
Average sound insulation(26)
Close to metro(23)
Friendly front desk staff(22)
Amazing natural light(9)
Good Internet(5)
Negative reviews(99)
Guest User
Fresh Double Room
Stayed in Dec 2024
Other
193 review
3.0/5
Posted on Jan 6, 2025
It feels ok, it feels pretty good, the transportation is very convenient, and it is very convenient to go anywhere. The environment is OK, the environment is not bad, the location is OK, the location is not bad.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise. We will continue to work hard to live up to your praise. Thank you again for your affirmation, we look forward to seeing you again and wish you a pleasant journey!
Anonymous User
Exclusive Light Luxury Cinema Double Bed Room - Dual Mode Air Conditioner + Youku Membership + Private Screen Casting + Washing Machine
Stayed in Dec 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Jan 29, 2025
The environment is OK, but the bathroom is a little dirty, but it is enough for one night. The facilities are quite complete, but the soundproofing is just average. Overall it is OK.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your comments on us. Your affirmation is our motivation to move forward. We will continue to work hard and live up to your praise. Our location is very convenient, about 400 meters walk from Exit F of Metro Line 3 and Line 7, 200 meters walk from Shixia School Bus Station, and easy access to Futian Convention and Exhibition Center, Futian Port, Futian High-speed Railway Station, Shopping Park, and Bonded Area. Convenient, looking forward to meeting you again, wish you a pleasant journey!
Anonymous User
Fresh Double Room
Stayed in Mar 2024
Solo travelers
20 review
0.5/5
Posted on Apr 28, 2024
First of all, the hotel is in a complicated location, in a small alley between residential buildings. The map positioning is wrong, and the buildings are close to each other and it is quite difficult to find. In addition, the environment is poor, and the facilities and hygiene are not satisfactory. There are reptiles like small centipedes on the walls of the room, and the temperature control of the hot water for showering is poor. The water is boiling all the time (this seems to be a common problem of all cheap hotels). I dare not touch it, but considering the price, I can bear it. If it is just because of these, I will not come to give a bad review. What makes people angry is their outrageous service attitude. First of all, I know that they do not have a 24-hour front desk, but it is strange that there is no one at the front desk when checking in in the afternoon (4 o'clock) and checking out in the morning (9 o'clock). No one answered the phone, and I waited for a long time every time. I never saw someone at the front desk. The worst thing is that I forgot the pillowcase I brought with me on the bed when I left. I reported it to them on the day of check-out. I asked them again at noon the next day, and they replied to me, and actually told me that they threw it away when cleaning the room? So you can just decide to throw away the things that customers forget without contacting them? It's really outrageous. They even made up a lot of excuses, saying that they threw it away because it looked old? It's really a terrible accommodation!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Sorry! Please evaluate rationally. You sent a message at 23:41 after you checked out saying that you forgot a pillowcase. This pillowcase is a torn old towel. The auntie did throw it away as garbage. I also apologized to you and explained the situation. If it was not torn, the auntie would not throw it away. We have picked up countless customers' belongings and notified them to return them. We did not receive any feedback from you during your stay. Our price-performance ratio is already very high. Please reflect the problem objectively and truthfully and treat consumption rationally.
Guest User
Fresh Double Room
Stayed in Dec 2024
Solo travelers
1 review
2.3/5
Posted on Jan 16, 2025
The front desk will ask you to transfer the payment to him offline.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, I am very sorry for bringing you an unpleasant stay experience. I sincerely apologize to you! We opened in 2021, with brand new Gree air conditioners and heating and cooling equipment. Each room is equipped with an independent drum washing machine. Each room (except the special offer rooms) has a large bay window for drying clothes, and laundry detergent is provided free of charge. During holidays, our room rates in Futian CBD area are great value options.
CJ
Fresh Double Room
Stayed in Feb 2024
Couples
12 review
3.2/5
Posted on Mar 30, 2024
The bed is very comfortable, the size is OK, the decoration is nice, and the location is not difficult to find. However, there is only 1 towel for 2 people, the shampoo and shower solution are too mixed with water and it is difficult to use, and the hygienic condition is average.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, I am very sorry for bringing you an unpleasant stay experience. I sincerely apologize to you! The accommodation rules have informed us that any feedback will be actively handled. We opened in 2021, with brand new Gree air conditioning, each room is equipped with an independent drum washing machine, each room has a large bay window for drying, and laundry detergent is provided free of charge. During holidays, our room prices in Futian CBD area are super value choices
Guest User
Privilege Queen Room
Stayed in Feb 2024
Solo travelers
11 review
4.0/5
Very Good
Posted on Apr 3, 2024
The elevator apartment is quiet and the room is big enough to hold two large suitcases and one small suitcase. There are refrigerators, washing machines and other living facilities. There are also many places to eat nearby.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments. Our hotel has been committed to providing guests with high-quality services and comfortable accommodation. Your satisfaction and recognition are our greatest motivation and honor.
Guest User
Fresh Double Room
Stayed in Feb 2024
Family
7 review
2.7/5
Posted on Mar 11, 2024
It's not as good as the photos, the walls and floors are not clean. The service is not very good either.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, I am very sorry for bringing you an unpleasant stay experience. I sincerely apologize to you! We opened in 2021, with brand new Gree air-conditioning, each room is equipped with an independent drum washing machine, each room has a large bay window for drying, and laundry detergent is provided free of charge. During holidays, our room rates in Futian CBD are super value options. Welcome to visit again
Guest User
Privilege Queen Room
Stayed in Jan 2024
Other
22 review
4.0/5
Very Good
Posted on Mar 2, 2024
The room is a bit small, but the boss is friendly. It was quite good to stay there for 4 days. It is nice to have such a B&B when you are away from home.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for us. We will continue to work hard to live up to your praise. Thank you again for your affirmation. We look forward to seeing you again and wish you a pleasant journey!
Anonymous User
Guestroom - Single Occupancy
Stayed in Jan 2024
Couples
2 review
2.2/5
Posted on Feb 29, 2024
This is actually on the first floor. I understand that this price is in the urban village. There were actually cockroaches when I went to see the house on the first floor.
Original TextTranslated by Google
Response from Property: Dear guests, first of all, I am very sorry for bringing you an unpleasant stay experience. I sincerely apologize to you! The cockroaches were killed on the same day. Please forgive me. We opened in 2021. The brand new Gree air conditioner and each room is equipped with an independent drum washing machine. It is very cost-effective. I look forward to your visit again.
Guest User
Colorful Mecha Light Luxury Sports Double Bed Room - Dual Mode Air Conditioner + 3060 + Accelerator + Full Network Video Membership
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Very good, clean and tidy, the service attitude is also good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for us. We will continue to work hard to live up to your praise. Thank you again for your affirmation. We look forward to seeing you again and wish you a pleasant journey!
Guest User
Fresh Double Room
Stayed in Jan 2024
Couples
43 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Convenient transportation, five minutes away from the subway station, there are food everywhere around, there are shopping malls, there are lion dance performances during the Spring Festival, it is convenient to eat melons, the room has been upgraded, not bad
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments. Our hotel has been committed to providing guests with high-quality services and comfortable accommodation. Your satisfaction and recognition are our greatest motivation and honor.
ZFcaomeizhilian
Fresh Double Room
Stayed in Mar 2024
Business travelers
5 review
0.5/5
Posted on Apr 27, 2024
The hygiene is too poor, no one is staying!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Sorry for giving you a bad experience. The cup problem was rectified at the time. The room you stayed in was also upgraded for free. In the central area of ​​Futian, our price-performance ratio is already very high. Please treat your consumption rationally!
Yanzi780
Special Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Very convenient, the service is very thoughtful, I added WeChat with the boss, and recorded a video as the specific address was not easy to find. The room was also very clean, thumbs up!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for us. We will continue to work hard to live up to your praise. Thank you again for your affirmation. We look forward to seeing you again and wish you a pleasant journey!
Xiaxiaoyi
Fresh Double Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 24, 2024
The overall price-performance ratio is not bad. The main reason is that it is relatively close to the company. For us, it is convenient and we choose a relatively suitable one nearby.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for us. We will continue to work hard to live up to your praise. Thank you again for your affirmation. We look forward to seeing you again and wish you a pleasant journey!
Anonymous User
Comfy Queen Room
Stayed in Dec 2023
Travel with friends
17 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The transportation is very convenient and the price is very reasonable. It's a little troublesome to find it in the community, but it's understandable. I will book it again next time I go. In short, it's great.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments. Our hotel has been committed to providing guests with high-quality services and comfortable accommodation. Your satisfaction and recognition are our greatest motivation and honor.