Upper Inn

Ulasan Upper Inn

Upper Inn

Building 3, Tiankong Zhiyi, No.133 Hongtai Road, Shangcheng District, Hangzhou, Zhejiang, ChinaLihat Detail Hotel
Upper Inn
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Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.6/5
Very Good
1516 ulasan
Ulasan terverifikasi
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1516)
Positive reviews(1446)
Reviews with photos/video(334)
Easy to get around(260)
Convenient location(232)
Large rooms(118)
Close to metro(91)
Friendly front desk staff(83)
Delicious breakfast(56)
Stayed multiple times(17)
Negative reviews(70)
泰国darunee柯清悦
Business Room (2 Beds)
Menginap di Sep 2024
Family
13 ulasan
5.0/5
Outstanding
Diposting pada 19 Okt 2024
The hotel room was spacious and clean. The bed and pillows were comfortable. All the hotel staff were very helpful and friendly. We had to leave very early in the morning to catch our flight. The hotel receptionist helped us get a minivan taxi to accommodate all 6 of us. She also gave us disposable rain coats as we had to walk a few minutes to the taxi in the rain. The hotel gave us some snacks as well because we had to leave before the hotel breakfast time. Upper Inn is very conveniently located, less than 5 minute walk from the metro. We would highly recommend this place. We would definitely stay at the Upper Inn, if we visit Hangzhou.
Tanggapan dari Properti: Dear guest: Hello! Thank you so much for your positive comments about our hotel! We are proud to provide you with a clean and tidy accommodation suitable for business trips. Your satisfaction is our greatest pursuit, but also our driving force for continuous progress. We have always been committed to creating a comfortable and convenient accommodation experience for every guest, from the cleaning and maintenance of the rooms to the overall environment, and strive to achieve perfection. Your affirmation is not only a recognition of our work, but also a great inspiration to our team. In the future, we will continue to adhere to the "customer-oriented" service concept, constantly optimize the service process, improve the quality of service, and strive to provide every customer with more intimate and thoughtful service. At the same time, we are very much looking forward to your visit again, let us have the opportunity to serve you again.
MonikaM
Business Double Room
Menginap di Sep 2024
Business travelers
70 ulasan
2.5/5
Diposting pada 21 Okt 2024
Room could be cleaner Very comfortable bed Good internet Room was smelly
Tanggapan dari Properti: Dear customer, thank you for taking the time to provide us with feedback. We deeply regret that you encountered an unpleasant odor during your stay. For this reason, we have emphasized to the cleaning team the necessity of strengthening room cleaning and disinfection, and have focused on cleaning and air purification in response to this issue. At the same time, we sincerely apologize to you and welcome you to choose our hotel again in the future. If you have any other opinions or suggestions, please feel free to contact us at any time.
Subbarao
Business Double Room
Menginap di Mei 2023
Business travelers
14 ulasan
5.0/5
Outstanding
Diposting pada 13 Jun 2023
Walkable distance from HangZhou east railway station. Shopping mall and restaurants are close by.
Tanggapan dari Properti: Read your comments carefully, for fear of missing any of the sincere heart; not read it has been moved, moved by your careful interpretation of the small u, this knowledge of the grace is rare. Small U to the price of people-friendly clean and reliable environment, professional human-oriented service, as necessary, pay more attention to cost-effective and customer comfort experience. We are looking forward to seeing you again. Have a nice life!
Irfan Saif
Executive Double Room
Menginap di Apr 2023
Business travelers
4 ulasan
5.0/5
Outstanding
Diposting pada 5 Agt 2023
Very good hotel
Tanggapan dari Properti: On the day of the beginning of autumn, the hot summer is gone, the sun is much brighter and the air is much fresher. In the following days, the weather will gradually turn cooler, and I will miss you more. Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling!
Guest User
Business Room (2 Beds)
Menginap di Des 2022
Couples
6 ulasan
5.0/5
Outstanding
Diposting pada 4 Feb 2023
Very good 👍
Tanggapan dari Properti: 寫一箋半暖的時光,不約花期,不邀明月,心中自有花閑開,有月閑來。感謝您的入住禮舍,給我們提供為您服務的機會。禮舍酒店致力於一個品牌和三個承諾:輕居式鄰里文化風格、主動關懷的服務以及流暢痛快的網絡世界。希望能在禮舍與您再相逢。祝您心情愉快,闔家幸福!
Guest User
Business Double Room
Menginap di Agt 2024
Other
1 ulasan
5.0/5
Outstanding
Diposting pada 5 Sep 2024
This is my first time staying here while traveling and it feels pretty good. The room is quite large and the overall service is pretty good. Creamy Watermelon.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Life is comfortable because we know how to be tolerant, relationships are precious because we know how to give, dreams are beautiful because we know how to be satisfied, and life is happy because we know how to be grateful: Thank you for your support and company, and we look forward to seeing you again!
Guest User
Family Room
Menginap di Agt 2024
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 3 Sep 2024
The hotel environment is OK, the room is relatively large, take-out can be delivered by robot without having to take it yourself, the hotel is next to the subway entrance and it is very convenient to travel, spring rolls and custard buns are recommended
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: In this troubled world, it is our great honor to be a touch of warmth during your journey. Your satisfaction is our driving force to keep moving forward. We look forward to sharing more beautiful moments of life with you in the days to come.
Guest User
Business Double Room
Menginap di Jul 2024
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 30 Agt 2024
The hotel environment is good overall, the room is relatively large, the items are very complete, there are robots for takeout, there are a lot of food around, it is very convenient, it is also close to the subway entrance and it is much more convenient to travel. Spring rolls and custard buns are recommended.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your recognition of us. Every requirement of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you!
Guest User
Business Double Room
Menginap di Jul 2024
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 28 Agt 2024
The service is very good, the attitude is good, the overall is not bad, it is next to the business district, there are many places to eat, it is worth recommending, it is very good, it is also close to the subway, and the bean paste spring rolls are good
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Life is expected to be filled with waiting and unexpected surprises. First of all, thank you for choosing to stay at our hotel and thank you for your high praise for the hotel. We are committed to providing a comfortable and warm stay environment for every guest, so that every guest feels like home. Finally, we would like to express our sincere thanks to you again and welcome you to visit us again!
Guest User
Family Room
Menginap di Jul 2024
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 25 Agt 2024
The family room is very friendly for families to travel together. The design of two compartments makes the room spacious. There are also two sinks, one large and one small, so children can have their own sinks. There are some minor shortcomings in the design. There is no place to hang clothes and towels in the shower room, which is a bit inconvenient and can be improved. The location is very convenient. It is one stop away from Hangzhou East Station. The subway station is downstairs. You can take the nearest subway to any scenic spot. There are both Chinese and Western breakfasts, with fresh ingredients and fresh fruits in the morning. The price is cost-effective in Hangzhou. The front desk prepared tourist maps, postcards, and free self-made juice drinks, which is very considerate.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: I am amazed by you among thousands of people, and I am willing to sacrifice my life with a smile from now on. First of all, thank you very much for your high evaluation of 5.0 points for our service. We will continue to work hard to provide various services and truly implement the hotel business purpose of "service first, guests first". Finally, we look forward to your visit again!
Enqigea
Business Room (2 Beds)
Menginap di Jul 2024
Business travelers
22 ulasan
5.0/5
Outstanding
Diposting pada 28 Agt 2024
The hotel is very cost-effective, clean and tidy, the location is very convenient for travel, the service of the staff is also very good, and the girl with the work number Doushabao is specially praised!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 期許一場花開的絢爛,靜賞一處花落的淡然。感謝您選擇深禮舍酒店並對我們予以肯定,感謝您用心的點評和拍照,是對我們工作最大的鼓勵。我們會繼續努力,致力於讓每一位到店的客人都得到一個美好的入住體驗。禮舍酒店的夥伴們真誠的期待着您的再次光臨。謝謝~~
Guest User
Family Room
Menginap di Jul 2024
Couples
7 ulasan
5.0/5
Outstanding
Diposting pada 18 Agt 2024
The hotel environment is generally good, the room is relatively large, there is free water and beverage takeaway, and there is a robot delivery. It is very close to the subway entrance and travel is very convenient. Cream and spring rolls are recommended.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear, your praise is the greatest encouragement to us. Thank you again for your support of our gift house. I wish you a happy journey!
Guest User
Business Double Room
Menginap di Jul 2024
Business travelers
3 ulasan
5.0/5
Outstanding
Diposting pada 16 Agt 2024
The hotel room is very large. I have stayed there several times. Every time I stayed there, I always liked it. The transportation is also very convenient. It takes about 10 minutes to walk to the East Railway Station. Metro Line 1 goes directly to Xiaoshan Airport. Line 19 Airport Express goes directly to Cream Custard Buns.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for staying in our hotel and for your affirmation and recognition of our service. We will serve every customer with heart. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more More opportunities to serve you! Your recognition is the greatest encouragement and support for our efforts. We will continue to work hard to live up to your expectations and look forward to meeting you again! Looking forward to having you home anytime!
Guest User
Superior Business Queen Room
Menginap di Jul 2024
Other
5 ulasan
5.0/5
Outstanding
Diposting pada 16 Agt 2024
It's my first time staying here and I feel it's okay. Anyway, the area is quite large. There are two bottles of water and two bottles of drinks in the room. It's also very convenient to take the subway. There's a cream custard bun about 50 meters away.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 人生最了不起的四種心境:痛而不言、笑而不語、迷而不失、驚而不亂。感謝您對我們的肯定,我們的百分努力衹為了給您提供更加細緻周到的服務體驗,讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情!
Bomonayangyanzhao
Business Double Room
Menginap di Jul 2024
Business travelers
14 ulasan
5.0/5
Outstanding
Diposting pada 16 Agt 2024
The hotel room is really big. I stayed there for several nights in a row. The transportation is very convenient. If you want to go to the East Railway Station, it takes about ten minutes to walk there. The weather is very hot. It is recommended to take the subway directly to Xiaoshan Airport. Line 19 Airport Express takes about half an hour to get there. Line 1 can also go directly, but it takes a long time. The hotel lobby is very large. There are free mineral water and small drinks in the room. I will come for cream custard buns again next time
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: There are too many choices in life, and every choice you make is a kind of fate. Thank you very much for your support and recognition of the hotel. For your trust, we will be more persistent. Hangzhou Lishe Hotel will always stand in this city, waiting for your arrival. May you get what you want, be happy and peaceful.