Ulasan Kamenoi Hotel Nachi Katsuura

Excellent stay in a cool traditional room. The onsen was amazing and the staff friendly. The free coffee ☕ was terrible. But Hey! It was free ✅

Cleanliness 5/5 Location 5/5 Breakfast 3.5/5 Onsen 5/5 Excellent view from open air onsen

It’s a great hotel. Very nice sea view & big room I booked. I love the onsen dinner and breakfast.

Breakfast was great and full of local flavours. The room was fine.

Excellent location and very good services. New renovation makes this hotel for good stay.

Great, clean hotel with a beautiful onsen overlooking the sea. Staff all great, free noodle bar and coffee

Lovely Onsen that took great care of me for the last 2 nights of a 5-day Kumano Kodo journey. It has everything you could need.

We had a few issues with our stay that are useful to know about if you’re planning to stay here, but first of all I’d like to say that this is a good hotel overall, or at least it has the potential to be one with a few minor changes or considerations. Issues: - There’s no toothpaste in the rooms. I’m assuming this is something that can be requested at the front desk though. - The AC units are old. Our room got very warm and I needed to go down to the front desk to ask for help. I think getting new AC units would be a good idea. - Limited English. Yes, this is an issue for those who cannot speak Japanese, and it’s not a major issue, because some select staff members can speak a bit of English, but I called the reception desk to tell them about the AC issue and was met with “sorry” and got hung up on. I guess the staff member panicked a bit and rather than getting a colleague to talk, he thought the issue would just go away. - Tattoos are not accepted in the Onsen. This may not come as a major surprise for most people who’ve done research into what’s considered okay in Japan, but some places offer stickers or clothing to cover tattoos. This place unfortunately does not. I have a small tattoo and it meant that I was excluded from using one of the coolest aspects of the hotel. - A service charge when you check out. This was not communicated at all until check out. The service charge is 300 as of writing this review, and it’s for the Onsen maintenance, but as I didn’t/couldn’t make use of this feature, I thought it was a little unfair to make me pay for it. If I had known in advance I would’ve also accepted it, but to be told this before leaving was a bit unprofessional. Perhaps instead of charging every guest for the Onsen, they could/should charge those who actively use it. There are a few more minor issues that aren’t worth fussing over. I hope this helps other guests in some way/

Nice hotel with good sea view

Japanese style room with ocean view was so impressive. The room was clean and cozy. But the dinner set and breakfast were a bit small

The location is nice. There is family mart very close to the hotel. The food there is not good.

Amazing hotel with a great ocean view! Location was a little far from the station but you can easily grab a taxi at the station easily

The sea view room we got was one of the biggest rooms we've stayed in. Felt like the space could easily sleep 10 people. The hotel is slightly older and the in-room shower area was very old. But their onsen was wonderful, especially the outdoor section.

Stayed for two nights and was super satisfied👍. The hotel has its own cuisine, private hot springs, and sea view rooms. I slept most soundly in this hotel during my two nights in Japan. The tatami was very comfortable and I wanted to sleep as soon as I lay down! The front desk was very polite, and the service in the restaurant was great!