Hotel Q Star

I hope this email finds you well. I am writing to express my profound disappointment and dissatisfaction with the hotel service I recently experienced at Mysore Hotel Q Star. Unfortunately, my stay at your hotel was far from the pleasant and enjoyable experience I had anticipated. From the moment of check-in, it was evident that there were significant shortcomings in the service provided. The staff at the front desk seemed disinterested and unfriendly, failing to greet guests with even a modicum of warmth or professionalism. This lackluster attitude extended throughout my entire stay, leaving a lasting negative impression. Moreover, the condition of the room I was assigned was subpar. The cleanliness was far from satisfactory, with noticeable stains on the carpets and bed linen. Basic amenities were lacking, such as toiletries, towels, and even a functioning Wi-Fi connection. Despite bringing these concerns to the attention of the staff, no satisfactory resolution or effort to rectify the situation was made. The quality of service at the hotel restaurant was equally disappointing. The staff exhibited a lack of attentiveness and efficiency, leading to long waiting times and incorrect orders. The food itself was of substandard quality, lacking taste and presentation. As a paying guest, I believe it is essential to receive a level of service that meets basic expectations. The level of service provided during my stay fell far short of these expectations, resulting in a frustrating and unsatisfactory experience. It is regrettable that my visit to Mysore was marred by such inadequate service at your establishment. I would appreciate it if you could address these issues promptly and take appropriate measures to rectify them. As a customer, I hope that my feedback will serve as an opportunity for improvement within your establishment and prevent others from encountering similar disappointments in the future. I trust that you will take my concerns seriously and respond with a suitable resolution. I look forward to hearing from you and seeing a genuine commitment to addressing these service deficiencies.