Ulasan Hôtel Mercure Paris Porte d'Orléans

Good side: that hotel has own car parking, which charges with reasonable price. Downside: it's a bit far from metro, especially after walking a lot in Paris but u still need to walk quite a bit back to the hotel.

Excellent clean hotel, quiet part of Paris 15minutes Uber or bolt to centre of Paris. Staff fluent in English. We arrived a few hours earlier and they let us come in earlier without hesitation. Would stay there again

전체적으로 4성급이라 하기엔 많이부족...물 2병도 첫날만 채워주고 3일내내 한번도 채워주지않고 수건도 첫날 그대로....첫날 호텔 전기가 off되어 새벽에 방을 바꾸는 경험도 할수있음

非常好非常好非常好

Muito isolado dos atrativos

服務周到，好

Tired, run down. Fixtures and fittings felt loose and wonky. I stayed on floor 7 rm 708. FYI this has views down to the bin area. At night the lights will be bright if anyone goes to the bins so make sure you fully shut any gaps in the curtains. I stayed there from July 8 - July 11 2024. The phone didn’t work to call reception. Few staff so queuing at reception (due to non working phone) was long. Some staff very friendly and helpful but others looked and sounded like they didn’t want to be there. I had planned to eat in the restaurant but changed my mind considering the smell of stagnant water in the lobby and dusty rooms. No ironing board provided when I asked to borrow an iron. Cheap nasty thin toilet paper, which we had to ration as housekeeping didn’t provide extra despite being visibly low . Complimentary bottle of water in fridge, don’t make the mistake of leaving it out on the side half used else housekeeping will throw it out. Water proof material protector was like a sheet of plastic. Not breathable, uncomfortable feeling through the sheets and made me feel sweaty during the night. Absolutely ripped off considering it’s meant to be a 4 start hotel. Not a pleasant experience at all. It was useful to able to get Netflix through the TV.

I have been there a few times now to work and this may become my staple place! I went to the cafe to meet someone for work and feel like I tripped into this gem. It’s clean, relaxed, warm, with great food, coffee, tea available… one of my favorite added touches is the infused water they offer. A special kudos to Samia who was so kind and attentive. While I’m in Paris this will be my work space for sure!

Old, stained, gloomy. Could not find any staff around for our breakfast the first day. The complete absence of regard for customer service during check-in was almost funny. Hotel seems to specialize in groups / bus tours clients. No way near what you would expect from a Mercure hotel. More of an Ibis budget level. Avoid.

Never a 4 star. Tired, outdated, gloomy hotel. Lobby is a mess. Took a long time to check in and out. 2 star at most. Images don't reflect current condition. No iron/board in room. Couldn't even find the bar and restaurant. Building site opposite as of June. Avoid

Wonderful welcome and perfect hotel for the purpose of my visit. Rooms clean, breakfast was amazing and staff no matter who you spoke to were very professional and welcoming. Would not hesitate to come back.

Very difficult to stay here. Room service menu did not work online and there were no physical menus unless you walk to reception. Phone didn't work. I had to walk to reception to try and order food but menu was minimal so I asked if Uber eats can deliver to The door. They said yes. But then they wouldn't let uber eats into the hotel. Very unhelpful and not at all a business hotel. Wifi is poor. Rooms so dark I could barely see.

That’s probably the worst 4 stars hotel I’ve ever seen. Need the refresh and renovations. Rooms are really below expectations for this price and this number of stars! I spent there 6 nights and I’m disappointed because of constant noise of the elevators, thin walls, lack of the safe in the room. Maybe my room was second quality because it was booked with the discount for my company?? Very noisy surroundings: narrow jammed street with honking cars, air conditioning facilities on the other side and some construction sites. Positives: good site to use city transportation and relatively good breakfast. Friendly staff. Anyway. If you need the quality hotel, find something else.

Possibly the worst Mercure hotel I have been to. Old, shabby, covered with dust, poorly furnished. Unfriendly staff at the reception. Overheated rooms with the heater not working and impossible to change the temperature. Clouds of dust in the bathroom. Sink tab broken. Will do my best to avoid.