Great arrival, check in was fast. We were told upon booking there was a meal in the tapas restaurant included in the all inclusive however when we asked we were told this was closed. The food however was good and you could eat all day if you wanted too, as veggies there was still amble options. Biggest issue for us was the lack of hot water in the room, being able to make a coffee in the morning would have been great as the coffee machine at lunch and dinner was turned off meaning you would have to go back to the pool bar to have a coffee with your dinner which is odd. I also felt the upstairs bar by reception was odd as the first bar you come to upon entering is infact a paid bar, I asked him for a glass of hot water one evening and was told he would have to change the same price as a bottle, I can’t imagine how annoying this is if you have a baby and need to warm their bottles, plus it also leaves a sour taste as you pay the money to go all in then the first bar is a fully paid one. The guy who works there is also rude but maybe he deals with a lot of unhappy customers due to the issue pointed out above. Cleaners were fantastic and can’t speak higher of them. The facilities are great too however I just feel like it’s let down by a few little things that could make it a more pleasant time with less stress wondering about if you can sit at certain tables or are you going to be charged. Has a mixed feeling about it and I wouldn’t reccomend personally as there’s nicer places with a more relaxed feel.
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