The Oriental Bataan

Ulasan The Oriental Bataan

The Oriental Bataan

Hilltop St, Freeport Area of Bataan, Mariveles, Bataan, 2186, PhilippinesLihat Detail Hotel
The Oriental Bataan
The Oriental BataanThe Oriental BataanThe Oriental Bataan
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang The Oriental Bataan

6.9/10
42 ulasan
Ulasan terverifikasi
Lokasi6.9
Fasilitas6.8
Layanan6.9
Kebersihan7.1
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Semua ulasan(42)
Ulasan positif(26)
Ulasan dengan foto/video(4)
Buruk(7)
Tamu
Executive Queen Room
Check-in Apr 2025
Keluarga
1 ulasan
3.5/10
Diposting pada 11 Mei 2025
The location was bad, far from any beaches or tourist attractions.
Terjemahkan
Tamu
Kamar Deluxe Queen
Check-in Agt 2023
Pasangan
1 ulasan
9.5/10
Menakjubkan
Diposting pada 1 Okt 2023
The ambience is great place to just sit back and relax. The staff are awemazingly courteous and ready to assist with a smile. Food is fine. The a/c is absolutely cool. We had a slight problem with the water heater BUT was addressed immediately, which is appreciated much. It is a nice cozy clean place for a weekend getaway. I will definitely make it my base when in Bataan.
Terjemahkan
Tanggapan dari Properti: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the ambience, courteous staff, and comfortable accommodations during your stay. It's great to know that our team promptly addressed the issue with the water heater to ensure your comfort. We look forward to welcoming you back as your base in Bataan and providing another enjoyable weekend getaway. See you soon!
MR
Deluxe Twin Room
Check-in Okt 2023
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 3 Des 2023
The view from the hotel is a stress relief. It's an amazing experience. Everyone is kind.
Terjemahkan
Tanggapan dari Properti: Mabuhay, Sir/Madam! Greetings from The Oriental Bataan!We would like to extend our sincerest gratitude to a wonderful review. We are very happy you have enjoyed your stay and taking the time to recognize our staffs' hospitality and services. Thank you and we are looking forward in welcoming you again to The Oriental Hotels & Resorts!
Lopez
Deluxe Twin Room
Check-in Apr 2023
Keluarga
10 ulasan
10.0/10
Fantastis
Diposting pada 22 Mei 2023
Great hotel! Everyone was very welcoming and made us feel at home.
Terjemahkan
Tanggapan dari Properti: Thank you for your positive feedback! We're delighted to hear that you had a great experience at our hotel and that our team made you feel welcome and at home. We look forward to welcoming you back on your next visit. Safe travels until then!
S.JUANIZA
Deluxe Twin Room
Check-in Sep 2022
Bisnis
44 ulasan
8.0/10
Luar Biasa
Diposting pada 15 Okt 2022
I will stay again near future .food are good dishes. Internet wifi week signal in rooms. It should be upgraded.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. We strive to provide excellent service and memorable stays for all our guests. Your feedback means a lot to us, and we look forward to welcoming you back again soon! Safe travels!
Tamu
Kamar Deluxe Queen
Check-in Jan 2023
Pasangan
1 ulasan
5.0/10
Diposting pada 24 Feb 2023
Staff are polite and helpful.Rooms are outdated and not very clean.Buffet is okay,saw cockroaches by the green salad area,I told the server and right away they took care of it?!Its very expensive for the hotel like this $ 100., one of the receptionist mentioned to just book online because its a little bit cheaper,we are desperate because we don’t a place to stay in that night
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your experience with us. We appreciate your feedback about our polite and helpful staff. However, we apologize for the issues you encountered with the cleanliness of the rooms and the presence of cockroaches near the buffet area. We take such matters seriously and have addressed them promptly to ensure a better experience for our guests.Regarding the room condition and pricing, we understand your concerns and are continuously working to improve our facilities and value for money. We appreciate your patience and understanding during your stay.If there's anything else you would like to discuss or if we can assist you further, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.
Tamu
Kamar Deluxe Queen
Check-in Feb 2023
Pasangan
1 ulasan
8.0/10
Luar Biasa
Diposting pada 12 Mar 2023
We had a great stay at this hotel. Food was great! Rooms were a little old but clean.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We're glad to hear that you had a great stay and enjoyed the food. We appreciate your understanding about the room condition and are pleased that you found them clean. Your comments are valuable to us as we strive to improve our facilities for future guests. We hope to welcome you back again soon for another enjoyable experience.
Tamu
Kamar Deluxe Queen
Check-in Jan 2023
Bisnis
1 ulasan
8.0/10
Luar Biasa
Diposting pada 1 Mar 2023
quite good but no towels readily available at cr, nevertheless, its fine
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We appreciate your understanding despite the inconvenience with the towels. We will address this issue to ensure towels are readily available in the CR (comfort room) for our guests in the future. We're glad overall you had a quite good experience and hope to welcome you back soon!
Tamu
Kamar Deluxe Queen
Check-in Agt 2022
Pasangan
3 ulasan
7.0/10
Diposting pada 18 Sep 2022
Too dark, during our stay there 's brownout and we dont have electricity from morning til we checkout.
Terjemahkan
Tanggapan dari Properti: We apologize for your unsatisfactory experience during your stay. Your feedback is crucial to us, and we take it seriously in our efforts to improve. Please know that we are addressing the issues you've mentioned to ensure that future guests have a better experience. If there is anything specific you would like to discuss or if we can assist you further, please feel free to reach out to us directly. We appreciate your input and hope to have the opportunity to make amends.
Ivy Lopez
Kamar Deluxe Queen
Check-in Apr 2022
Sendiri
3 ulasan
8.0/10
Luar Biasa
Diposting pada 14 Jun 2022
I love this place, from staff to Chef to GM. They’re all pleasant and accommodating. Always a thumbs up!
Terjemahkan
Tanggapan dari Properti: Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. We strive to provide excellent service and memorable stays for all our guests. Your feedback means a lot to us, and we look forward to welcoming you back again soon! Safe travels!
Mel Abalos
Kamar Deluxe Queen
Check-in Agt 2022
Bisnis
10 ulasan
10.0/10
Fantastis
Diposting pada 31 Okt 2022
Pleasant as always
Terjemahkan
Tanggapan dari Properti: Thank you and looking forward to meeting you again.
Tamu
Deluxe Twin Room
Check-in Des 2022
Bisnis
1 ulasan
7.0/10
Diposting pada 13 Jan 2023
nice place
Terjemahkan
Tanggapan dari Properti: Mabuhay! Greetings from The Oriental Bataan!We would like to extend our sincerest gratitude to a wonderful review. We work really hard to give our guests the finest experience possible.Thank you and we are looking forward in welcoming you again to The Oriental Hotels & Resorts!
Tamu
Executive Queen Room
Check-in Feb 2025
Bisnis
8 ulasan
7.5/10
Diposting pada 19 Apr 2025
房間很大、床很小，酒店所處位置較偏，但這應該是周邊最好的酒店了，前台服務人員態度挺好，但是酒店工作流程太複雜，處理入住和退房速度非常慢（網上訂單依賴專人確認，正巧這人請假兩天，於是發生入住難、退房難的現象）。
Terjemahkan
Xiaomaoyuganen
Kamar Deluxe Queen
Check-in Apr 2024
Bisnis
32 ulasan
10.0/10
Fantastis
Diposting pada 2 Agt 2024
很不錯啊！推薦大家都去住，性價比很高，總體很不錯的哦，服務也很好，交通非常的便利！大家都很不錯的選擇一樣的酒店！
Terjemahkan
Tanggapan dari Properti: MABUHAY! We are excited to learn that you discovered significant value during your most recent visit to our establishment. Our staff is committed to providing an outstanding experience at a reasonable cost, and we are pleased to have exceeded your expectations. / 我们很高兴得知您在最近一次访问我们酒店期间发现了巨大的价值。我们的员工致力于以合理的成本提供卓越的体验，我们很高兴超出您的期望。
Maik Marcel Bouw
Deluxe Twin Room
Check-in Jul 2022
Pasangan
3 ulasan
3.0/10
Diposting pada 27 Agt 2022
De kamer zat vol met muggen heb er eerst acht moeten vangen.. Verder was het voor een vier sterren hotel zeer onhygiënisch... Zeg maar gerust smerig.. Had op zijn minst een schone kamer en zeker badkamer verwacht.. Het ontbijt was goed.. wel eerst bestellen vanaf een simpel papiertje... De ligging van het hotel is nogal onhandig.. met een weg er naar toe op als ware een berg helling.. De weg terug moet je of zelf lopende doen of mazzel hebben op een voorbijgaande tricycle.. Het hotel biedt zijn gasten geen vervoer naar beneden aan.. Dat zie een goede service kunnen zijn.. Het personeel was opzich wel vriendelijk.. tot we gingen uitchecken... Eenmaal uitgecheckt beweerden ze echter dat we de rekening niet hadden betaald.. Wat inwezen nogal raar is want je betaald immers altijd vooruit in een hotel en zeker bij een vier sterren hotel.. Na 20 minuten te staan wachten buiten ben ik zelf maar weer naar binnen gelopen en toen bleek in eens dat alles was voldaan..
Terjemahkan
6/7
Tanggapan dari Properti: We apologize for your unsatisfactory experience during your stay. Your feedback is crucial to us, and we take it seriously in our efforts to improve. Please know that we are addressing the issues you've mentioned to ensure that future guests have a better experience. If there is anything specific you would like to discuss or if we can assist you further, please feel free to reach out to us directly. We appreciate your input and hope to have the opportunity to make amends.