Blue Bay Resort Hotel

The weeks stay I had with my daughter was really nice and relaxing. We went all inclusive and I couldn’t fault the food and the choices , although if you’re a vegan unfortunately not many choices to choose from . The only downside was the amount of steps that lead to the main part of the hotel if your apartment was at the bottom. Too many steps for me, but if you’re after a quiet relaxing hotel this is the place. All the staff were great and helpful and the entertainment was really good. Rooms cleaned daily , not many other amenities near by by if you’re happy to stay around the hotel then not a problem. I like to explore so wasn’t much to see locally. I enjoyed my stay overall.

Last year, I spent two days with my husband at The Blue Bay Resort and we had a wonderful time. Our room was located in the annex. It had its own swimming pool. We had hired a car but did not use it during our stay. The beach was within walking distance. Last October, we came for three days. It was simply amazing. The staff were welcoming and very caring. We will no doubt visit again as soon as possible.

We had an amazing stay at Blue Bay Resort Hotel. The hotel is so welcoming and extremely friendly. The staff were totally fantastic especially Ritsa she was so so helpful and her and all the staff couldn't do enough for you. Such a gorgeous place to stay. The food was very well presented (on occasions repetitive) but we couldn't fault the cleanliness and the amount. It was very good! The walk to the beach takes minutes albeit it very steep 🤪 but its worth it. The sea was warm and so inviting and the bars down by the beach were just brilliant. Great beer and fab food and even better staff. We will definitely be returning to this hotel. My only complaint is how most hotels seem to going now and that's the drinks on the all inclusive. You are limited to choice and served in such small amounts which means more visits to the bar. It was terrible just not what we expected. It will how ever make me think that maybe future holidays we will do B&B instead (where ever we go) and give our money the gorgeous restaurants and bars that so sadly have suffered since all inclusive became popular. It was worth it years ago but now I'm not so sure. Cheaper to eat out. Cant wait to return here X

This was our first trip to Blue Bay but I doubt it will be our last. The hotel itself is beautiful and we received such a warm welcome when we arrived in the small hours of the morning. Our room was clean and spacious with a lovely balcony. We found the atmosphere to be friendly and relaxed. The clientele was a mixture of families and couples who were respectful and considerate. We were thrilled with the quality and variety of the food available at the AI buffet. The AI drinks menu is a little more limited so this hotel is a good place for foodies who aren't that fussed about drinking heavily. I think this philosophy is a great strategy from the hotel to avoid attracting "the wrong crowd" while using their budget to really showcase the best of local cuisine. We found it always easy to get a sunbed around the many pools, the AI drinks are served in glasses rather than plastic cups (unless around the pool, for obvious reasons) and there were never long queues at the bars or buffet. This really is AI at its best. We only had one problem when we stayed here which was that our room was directly underneath the bar which played loud music until 1am. This was too late for us and kept us awake so they very kindly allowed us to swap to a quieter one, for which we were very grateful. We found all the staff to be warm, friendly, professional and fun and we enjoyed the entertainment in the evenings. There are so many things to do at the resort but a taxi to Agia Pelagia only costs 10€ and the town/beach is well worth a visit. We sit here in the main bar with our pre- dinner drinks not wanting to get on the aeroplane home tonight!

this was our first time staying at this lovely place called BLUE BAY RESORT. The manager GEORGE was so kind and friendly to us. Because of the time we came in , he kindly allowed us to have something to eat before they finished for dinner which was 21:30pm. He showed and explained everything in very good detail of where everything was and kindly showed us to our rooms and also how everything works. STAFF. During the week we met some lovely staff especially Ruala The Spa receptionist. She explained all the treatments on offer and helped us choose which one to get enjoyed our treatments (thank you) . Main snack bar(S) / pool. We used the pool also some nice staff but unfortunately I got the feeling that one staff member didn’t want to serve our family or me because she had a unbothered face or just didn’t want to work their think her name was (PAPI) was just a simple hi no smile or anything. FOOD. The main buffet was ok the chefs worked hard and well . Some dishes tasted a little salty. I’m glad that they changed the menu everyday but i think they could add some more fruit like (mango , grapes & berries) . Drinks were ok but not sure if they watered it down. ROOMS. The rooms that we stayed in were very clean and well kept. The beds were comfortable as well as the showers etc . I enjoyed the AC that kept us cool. I would like to thank ALL THE STAFF AT BLUE BAY RESORT for a comfortable and memorable stay . Would definitely recommend and come back.

Just back from this hotel with my partner we went for 2 weeks was beautiful, staff were amazing only downfall was we both got food poisoning so 4 days of our holiday were wasted but apart from that everything else was great, staff were lovely, views were amazing.

I would not recommend this hotel to anybody in a heartbeat, awful experience from start to finish, the pictures for a start are mostly deceiving compared to what you get. The staff are not helpful and actually quite rude and they do not take you seriously. Nothing is as advertised nor in walking distance like it says it is, they only have two busses a day and you have to make arrangements with the hotel if you want to stay at the beach longer than 6pm as you cannot walk back up the hill, even though the bars stay open till 10pm. Our stay was an absolute disaster for us. And we will never return to this hotel. I don’t have nothing good to say about. And for the money we paid and even upgraded our room before arriving to the hotel it was shocking nothing worked in the room (air con, phone, plugs were coming if the wall) not what we were expecting at all. Please think twice before staying here!

We had a lovely stay at Blue bay resort.Food was amazing.Staff were helpful, polite and courteous.Night time shows were very good.Bus to local beach provided but if you want to explore other beaches,car hire recommended probably best to hire at the airport as local car rental very expensive in Agia Pelagia.Bus to Heraklion from Blue Bay cost only 4 euro . I would stay in this hotel again.

The Good , The Bad and The Ugly . My partner and I are still on holiday in Crete , being totally honest I'm sorry I chose to say at The Blue Bay Hotel. Our idea of a holiday is to relax and chill out , due mainly to the over loud music played at the main poolside bar and main internal bar we avoided these areas and took ourselves away from the complex to find some peace and quiet . The staff are excellent the hotel clean and well presented but sadly being let down by a number of issues. It's the worst all inclusive drinks package I've ever experienced. If you don't like raki ,ouzo or cheap wines and beer your pocket will take a hit purchasing branded alternatives. The food choice is wide but on our first three days the hot meals were stone cold . The hot plates were tepid and I left my meal .It's obvious many people complained as on the fourth day the hotel upped their game and the choice of options was excellent and at last hot. I reported that out room door was possibly faulty as we were coming back from days out to find the door unlocked . Today same thing again ,door unlocked.I've asked reception to request the cleaners lock the door once room is cleaned ...again. Avoid the all inclusive snacks bar ,like the drinks offering,the worst I've ever encountered at a 4 star hotel .Pizza , dreadful sandwiches and cake .Use the restaurant for lunch much better choice . The walls in the bedrooms are wafer thin , that aside bathroom roomy and shower excellent . As a resort I would totally avoid if you have any mobility issues ,the local beach however is a peaceful haven from the overpowering pool bar music of the hotel. I asked to use the hotel laundry service to discover one doesn't exist .First hotel I've ever encountered who don't provide a laundry option. The hotel is pretty isolated as mentioned in the holiday brochure , small beach locally and 10 euro taxi one way to visit Agia Pelagia resort . Further afield you can catch a bus outside hotel to Heraklion for 8 euro return, about 50 minutes journey time. It's my first ever visit to Greece and quite frankly overall not impressed. In my experience Croatia, Turkey , Montenegro and The Canaries far superior in every way . What really annoys me is the need to leave the complex to get away from the dreadful over loud music at the bars ,and the appalling drinks offering . This involved spending more money ,but I was happy to get away from the complex . I could sit in the beautiful reception area for some quiet ,but why avoid the great weather on holiday . The barman obviously plays music he loves and very loud .Looking around the hotel there are a number of age groups but in the main the hotel attracts 50 and 60 age brackets .I'm sure like me they would prefer chilled quieter easy listening rather than feel you are in a rave . Management should tell the staff to play music the paying customer will enjoy not his favourite boom boom boom excuse . Suffice to say the hotel is very clean , food in the resta