Hotel Sole Malcesine

Text: Hotel is advertised as all inclusive on selected alcoholic drinks but unlimited soft drinks. The soft drinks can only be described as fizzy water with squash, they are not branded I. E coke or sprite you have to pay extra for these. In the downstairs bar. There are only 3 drinks included in the AI, gin, rum or vodka everything else had to be paid for. The hotel advertises itself as smoke free. There were people openly smoking in the pool area& the veranda, ashtrays on each balcony. On the paperwork you are given on arrival it states it is a smoke free hotel. Hotel also has a no dog policy according to their website, we saw 3 while we were there on separate occasions, one being in the dining room. When googling this Hotel Fido list this hotel as dog friendly and state you can take your dog for €10 per night. Food was poor. Same desserts every night & food was not overly hot. Good choice at breakfast, although bread had often run out by 08.30 and when asked if there was more was told no. Chairs in the dining room are well passed their best. The leatherette is peeling off all of them which makes them look dirty. The room and bathroom were clean but the sofa bed had seen better days, if we had a child with us I wouldn’t have allowed them to sleep on it as it looked dirty. There was bare Wiring in the downstairs toilet which was not connected.

Had a wonderful stay at Hotel Sole 4th - 11th May 2024. We stayed in room 235 which was to the side of the hotel but still had stunning views across the lake, also had amazing views from the dining room and pool side. The room was comfortable with daily maid service and fresh towels. The all inclusive menu offered lots of choice at breakfast lunch and dinner, delicious food and plenty of it which was self service buffet. A special thank you to head waiter Mohammed and Nayeem who work hard each day and also kept a meal for us on a late return from a trip to Venice. We hired bikes from the hotel and cycled along the stunning lake path down to Malcesine. There is also a bus stop directly opposite the hotel with an hourly tourist bus which is cheaper than the main service 484 bus. We would definitely stay again. Debbie , David and Beth, from Hereford, UK

The hotel wasn’t all bad. It was very clean, the swimming pool was lovely and the location is amazing. But it is not All Inclusive as advertised. Lunch options are dire, two options with potatoes. Twice there was no vegetarian option so I was made, what I can only imagine by the taste, was a tin of chopped tomatoes mixed with pasta. Asked for mozzarella cheese, was told there was Parmesan available (not vegetarian, was unable to discuss this given language barrier) Had to heap on chili and balsamic vinegar to make it edible. Apart from that meal, the food (albeit slim choices) was very good. But it was the same boring breakfast every day, no option of ice cream until 7 o clock which when travelling with a 5 year old is disappointing. I even tried at 6:30 one night and was told by a member of staff that I had to wait despite people usually starting dinner around 6:45. Not even one single night was there a choice of pizza… in Italy. You can have gin, vodka or rum.. but you have to get it on the bottom floor of reception, then travel to the first floor to get the mixer of the cheapest syrupy lemon, orange or cola available. The lady at the kids club is LOVELY, but personally did not feel I could leave my child there unattended and I sat outside whilst he played. Overall disappointed as food is a massive part of a holiday for me and was very let down. If you are travelling to Malcesine and plan to not eat or drink at your hotel and spend the day travelling or by the pool.. this hotel is for you. If you are travelling with a child and/or spending a lot of meal times in the hotel, this is not the hotel for you.