Explorers Hotel

Amazing hotel which is great for children and adults alike with great shuttle service to Disney land Paris

Nice swimming pool Our kids like it.

Absolutely shocking!! The night staff are completely cruel and impossible. If you complain they threaten you with the police 🤷‍♀️ insane when all you want is to change rooms. Me and my autistic 9 year old son stayed here over Christmas. DO NOT MAKE THIS MISTAKE!! We were made to pay city tax straight away (not included in anything but in the long run that’s a minor scale of this dreadful stay. We asked to be moved rooms for a more peaceful night.. (not exactly a unreasonable request) They had us pack only to sit in reception on CHRISTMAS EVE to be ignored and put back into the same room after 2 hours! Don’t book here if you want anything that a respectable hotel would offer. We had no cleaner for 3 days, challenged for towels to enter the pool etc (Considering there towels are probably older than the hotel it was a bit cringe (bring your own if you stay here .. there’s actually a B&B next door also a Camponile. I’d seriously suggest these instead.. Every person that we spoke to here was dissatisfied and disappointed. It maybe “Close to Disney” and the website take good photographs of the pool … the pool is full of hair at first I thought it was a rat. Bedroom Carpets disgusting and in extremely desperate need of replacing Absolute rank hotel. If I could give it a zero star I would. No one of the night staff care, the men are actually really intimidating .. The guy with the glasses is just so rude and shouted at me in front of my petrified son for a simple room change. Disgusting behaviour, seriously don’t let the look of the pool fool you The reception night staff if you come across an issue are not bothered at all The actual hotel room are decrepit and theres cheaper places literally next door. Not worth a star Absolute let down. Here just a picture of the thread bare carpet in the room.