Ulasan Smartr Atocha Reina Sofia

Not far from Madrid Atocha but the location is a bit confuse and making hard to find the apartment..when u arrive u need to contact the apartment and the staff will help and guide u for self checkin..not too difficult but just hard to find the place because no signboard of the place name. Btw, apartment itself was good.. it has 1 sofa bed, washing machine & the provide everything. I feel like staying at home. So nice!

We were there around 10pm. We were waiting outside of the apartment for more than 45 min. There is no one answere our call and trip.com also couldn't find their supplier. We been told that we didn't reply their email and send out our passport copies so we cannot have the apartment. I understood that would be your hotel policy but we were on our journey. we couldn't reply you in time. We booked 3 adults accommodation and the sofa bed did not prepared for us. My dad finally slept on the floor. I did send message to owner but no one came over. My experience is trip.com gave customers bad response and this apartment is average.

Location was excellent and good size apartment for a family of 4, 2 separate bathrooms a plus. We didn’t use the kitchen really but it seemed good. Access was not too bad, although the registration and check in process was a bit awkward and clunky. Definitely recommend reaching out to the host before arriving to arrange a smooth check in.

very convenient location. near train station. a lot of nice restaurants around. highly recommended.

Stayed for two nights and it was OK. It was close to the train station and the room was big. However, there was no water in the evening of the second night. The water did not come until the middle of the night and I could only take a shower the next morning.

Very satisfied. Very cost-effective. Right next to the train station. No big sign, just an ordinary residential building. There is a washing machine. But the washing machine does not have a drying function. There is also a restaurant downstairs. Ocopus and tuna fish head are very good.

The hotel is very good, the location is good and very convenient, the room is big and has a living room and kitchen, the price is at least 20% cheaper than the surrounding hotels of the same level, but there is no manual counter service, and the problems encountered during check-in are quite complicated. We were very lucky. When we were waiting for the email to send the password at the hotel entrance, we happened to meet the hotel manager who came to handle things and helped us check in, otherwise it would be more troublesome. Because if you only have WeChat and no other platforms, and only have a domestic email account to book through Ctrip, then the chances of you receiving the room number and password to confirm your check-in are greatly increased. Of course, if you have no problem with Spanish, don't worry about anything, just call and it can be solved. They are also a big brand chain. In short, we stayed for four days and were very satisfied!

Self-service check-in, you will receive an email on the day with the room number and password. It is very close to the train station, an 8-minute walk. The room is very clean. The downside is that there is a flight of stairs upstairs, which is a bit inconvenient to carry a suitcase

Quick check-in via a link to WhatsApp, solving all issues via the same messenger, convenient location, 5 minutes to Atocha station, 200 meters to the nearest metro. You can also walk to the center. Everything worked perfectly in the room.

This is my first time to check in online. I have to send emails, fill out a registration form, and call to remind me. There is no water in the room and the room is relatively simple.

Very good, super cute, super modern and super clean. We loved it!!!!

It is very close to the Madrid train station. You will usually receive the check-in code via email at 1:30, and you can check in by yourself. There is no door to the apartment, so you can find it mainly by the house number.

The room is quite large. The place is not easy to find