Madelia Hotel & Suites

Do not waste your time. Lobby roof is leaking in multiple spots. There is an off putting smell/aroma in the hallways. The sheets were stained with what I’m guessing is urine. Save yourself the trouble and drive 20 more min to another hotel. I know I wish I did.

The pool is drained out. My room the ac did not work they said there was going to be a continental breakfast that was not available in the morning

Couldn't find our ******* payment at check in. Once we told them we were reaching out to ******* they were suddenly able to locate it. Once in the room we found room conditions very poor. Obvious signs that the room hadn't been cleaned. We found lots of hair covering the entire; bottom of the tub. This prompted us to look at the bedding. We pulled back the covers and had found a significant amount of body hair covering both beds. While examining the beds we then spotted numerous bed bugs. Went to front desk where we were offered a different room. Inspeced new room with front desk staff. Bedding dirty. Bathroom vanity light was out. Spider had built up a web in center in tub. Pool closed and filled suspiciously with furniture. Found hotel management to be combative and: ery tough to deal with. After finding the beds in the condition they were in and a obvious infestation problem clearly we were not wanting to stay at the hotel after seeing 2nd rooms condition. 1st room assigned was 208 (this is the one with bed bugs) second room shown was 110.

We were with a group renting 4 rooms. One party left in the middle of the night because of bed bugs. There were cobwebs, dirt and grimy corners. We won’t stay there again.

Bedbugs! Left after one night on a two night stay! Would like one night refund!

Update mattress

We booked this hotel as it was small business with a pool along with affordable rates. Well after I booked and looked at the receipt I was charged $141 in mandatory fees. ********** said they were the hotel fees, the hotel said they were ********** fees. I still have not received ANY explanation in the fees even after repeated phone calls. Once we got to the hotel, the luggage cart had half inflated tires which made it difficult to use. There was no elevator too. The industrial ice maker was broken so they were using a residential counter top ice maker or they had to run to the local gas station for a bag. All vending machines were either broken or empty. The pool was closed, they stated because of covid. Once in the room when we put our bags in the bed we noticed some sort of stain/substance on the bed comforter. We did not undo the rest of the sheets. When we looked around more we saw numerous live lady bugs crawling around. There was splatter on the toilet seat. Someone's left over beer in the fridge. Pizza crust on the floor along with a part of a cigarette wrapper by the dresser. There were dead bugs in the light fixtures. A broken fake fingernail was found on the floor. So who knows when the floor was last vacuumed. For the heat/ac the plug in was missing a cover so any child or pet could have been shocked or worse. The tub had soap residue left on the tub shelf. Needless to stay we decided to leave and go to a chain hotel. With covid going on cleanliness should be #1!

Lady at desk was very nice and friendly. Hotel in renovation new owner. Needs updating bedding , furniture, etc. Close enough to drive to New Ulm and Mankato. Will stay again after it is finished renovating.

Just a Saturday night escape and it was a true night of R & R in a very cool run with a great jetted tub.