Ulasan Grand Hyatt Macau

Excellent facility, food quality and customer service. I will come again for sure.

Large room with great view of the airport and the fountain. Get the higher floors for better view. Relatively quiet and away from all the crowd.

Awesome stay. Service was fabulous. Very convenient. Perfect for a family. They even put in a little extra bed in our room and all the kid amenities. There is nothing cuter than hotel child’s robe and slippers. I really liked that the hotel isn’t too big with long long lines at check in or check out and crowds of people everywhere. Highly recommend and will go again once House of Dancing Waters opens again.

Our room was upgraded with nice view where we can enjoy the musical fountain just in front of Wynn Palace hotel. Breakfast is superb with variety of choices. Location is very strategic which connected to Cotai East station. Definitely worth to revisit again.

Nice hotel with great atmosphere. Room is large with two sink and bathtub, enough for family staying or business travel

Clean, good service and definitely to return back again. Glad to have stayed here.

My only choice in Macau. Good service, spacious room, well maintained facilities, clean and tidy everywhere, delicious buffet no matter breakfast or other meal sections, all good👍 plus its convenient location as right next to subway station are all my description for this hotel. I stayed here for few times, but this time wanna express my special thanks to Kent. He is professional with passion, patience and details minded. While checking in, I booked a non-smoking suite room but it was sold out for non-smoking of such category, he tried for non-smoking treatment at first but I was allergic and sensitive to it, he was so patiently showed me with an upgraded non-smoking suite to ensure my stay was pleasant. He also reminded for transportation arrangement during CNY for room closure details. We definitely will return because of his outstanding. Really appreciated.

Great location, celebrate birthday with early check in and late check out wonderful experience. Thumbs up to FO Mavis and the team to organise. Also great food in Mezza 9 fresh cook seafood

Good location and big room

Nice room and very friendly kind staff. Had an upgrade room with club access. It was a great stay

Great stay at the Grand Hyatt. Excellent customer service and the room was very nice and clean. Breakfast was also top notch. Will come again soon. Nice view from the room too!

Good location, 5 star service and accommodation standard in Macau

Very good service, I got a great welcome service since the first minuit that I arrived at the hotel. Gentlemen at the welcome desk kindly paid the taxi driver for me. Very appreciated!!!!

I stayed at the Grand Hyatt several times before the pandemic, and I still remember the spacious room and bathroom fondly. So, I decided to return for a birthday celebration. The service provided by Mavis was exceptional. She took the time to explain the different travel options and highlight the tourist sites in the area. Mavis personally walked us to our room, which was beautifully prepared with birthday decorations, and she arranged for a cake to be delivered later. Her kindness and sincerity truly stood out, and we felt the warmth of her service throughout our stay.