Galaxy Macau Integrated Resort Estrada da Baia de Nossa Senhora da Esperanca, s/n, Cotai, Macau, Cotai, Macau, ChinaLihat Detail Hotel
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam
Ulasan Tamu tentang Andaz Macau
9.5/10
Amazing
4928 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location9.4
Amenities9.5
Service9.5
Cleanliness9.7
Filter berdasarkan:
Urutkan berdasarkan:
All reviews(4928)
Positive reviews(4860)
Reviews with photos/video(1977)
Perfect for kids(281)
Well designed(219)
Delicious breakfast(206)
Friendly front desk staff(177)
Offers pick-up/drop-offs(156)
Great swimming pool(74)
Has facilities for children(28)
Negative reviews(68)
Xq teo
1 King Bed
Check-in Mar 2025
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 1 Mei 2025
Fantastic service from the team, glad to assist with all directory questions. Booked 3 rooms, 2 were available for early check in slightly before noon. The last room reeked of cigarette smell and no questions asked, they changed a new room for us.
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing Andaz Macau. We are most delighted to hear that you had a wonderful stay with us and truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon.Best regards,Andaz Macau
Alimo
1 King Bed
Check-in Mar 2025
Family
8 ulasan
9.5/10
Amazing
Diposting pada 1 Mei 2025
Fourth time visiting Andaz Hotel. This time staying at the north wing. Comfy rooms with excellent services.
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing Andaz Macau. We are most delighted to hear that you had a wonderful stay with us and truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon.Best regards,Andaz Macau
JessicaSYY
1 King Bed (High Floor)
Check-in Mar 2025
Couples
10 ulasan
10.0/10
Outstanding
Diposting pada 26 Apr 2025
Super good and very stunning hotel.
Close to venetian, parisian,
studio city..
Definitely a yes to come back!
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing Andaz Macau. We are most delighted to hear that you had a wonderful stay with us and truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon.Best regards,Andaz Macau
Toni
1 King Bed
Check-in Mar 2025
Family
67 ulasan
10.0/10
Outstanding
Diposting pada 9 Apr 2025
The hotel is new at Galaxy complex. Very convenient. Theres even bus to hong kong. Many eatery and near to taipa village.
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing Andaz Macau. We are most delighted to hear that you had a wonderful stay with us and truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon.Best regards,Andaz Macau
Jos Wander
1 King Bed
Check-in Mar 2025
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 9 Apr 2025
Coming back to Andaz Macau for the 6th time! Had a great staycation with our daughter. It's a family-friendly hotel.
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing Andaz Macau. We are most delighted to hear that you had a wonderful stay with us and truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon.Best regards,Andaz Macau
Marilou
1 King Bed
Check-in Feb 2025
Couples
3 ulasan
9.0/10
Great
Diposting pada 18 Mar 2025
It was a such memorable experience... Service are good... Facilities are great... Good room's and amazing amenities... We enjoyed our stay here in Andaz...
Thank you for you wonderful service 🤗🥰
6/12
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing Andaz Macau. We are most delighted to hear that you had a wonderful stay with us and truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon.Best regards,Andaz Macau
Anonymous User
1 King Bed
Check-in Mar 2025
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 6 Apr 2025
Everything was perfect, from check in to check out! With a lot of complimentary snacks and drinks!!! Warm welcome from the housekeeping! Loveeee it!!!
Tanggapan dari Properti: Dear Guest, thank you very much for choosing Andaz Macau. We are most delighted to hear that you appreciate our staff Justin, also had a wonderful stay with us. We will definitely share your praise with our team. This is a great encouragement to us. We truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon. Best regards, Andaz Macau
Guest User
Andaz Suite
Check-in Feb 2025
Family
2 ulasan
9.5/10
Amazing
Diposting pada 31 Mar 2025
Room is good, overall it worth the price we paid. Found edges of cabinet were sticky, but not something serious.
Staff are polite and helpful, but it took more than 20 minutes to deliver us the things we need, asked for vacuum service but took quite long then we called again for it. Our girl was eating egg rolls and it's all over the floor, so the cleaning was something extra we asked for. Baby's amenities were provided for our 2cy/o, just the baby crib we needed to call again for it. After all, the hotel was kind enough to give us a birthday cake for our celebration and offered late check out to us. Thank you.
Breakfast buffet was great, with many varieties, Chinese, western, hot, cold, etc.
We tried the Andaz Bar too and the drinks there are pretty good too, nice place for friends catchup or business chat.
Tanggapan dari Properti: Dear Guest, Thank you for taking your precious time to share with us your valuable feedback. It saddens us to learn of your disappointment of unpleasant experience at Andaz Macau. The poor customer service you experienced is definitely not indicative of the service level that our team is committed to deliver. Please be assured that the management of Andaz Macau takes your feedback seriously and we have also shared your experience with the concerned department head for their review and appropriate remedial action. Best regards, Andaz Macau
Guest User
1 King Bed
Check-in Feb 2025
Travel with friends
6 ulasan
9.0/10
Great
Diposting pada 21 Mar 2025
Very nice service, i have a pack of snack opened and left in the room table. They put my snack into a zip bag to keep fresh.
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing Andaz Macau. We are most delighted to hear that you had a wonderful stay with us and truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon.Best regards,Andaz Macau
Happy Fruit
1 King Bed
Check-in Feb 2025
Couples
11 ulasan
9.5/10
Amazing
Diposting pada 8 Mar 2025
Great service and convenient location. Only bad is the shuttle to the ferry terminal free shuttle requires to go to Galaxy entrance for boarding in. Else everything great!!
Tanggapan dari Properti: Dear Guest, Thank you for taking your precious time to share with us your valuable feedback. It saddens us to learn of your disappointment of unpleasant experience at Andaz Macau. The poor customer service you experienced is definitely not indicative of the service level that our team is committed to deliver. Please be assured that the management of Andaz Macau takes your feedback seriously and we have also shared your experience with the concerned department head for their review and appropriate remedial action. Best regards, Andaz Macau
Guest User
2 Twin Beds
Check-in Feb 2025
Family
1 ulasan
9.5/10
Amazing
Diposting pada 15 Mar 2025
Room was clean with nice view.
Nice staff and warm welcoming was impressive.
Will visit again.
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing Andaz Macau. We are most delighted to hear that you had a wonderful stay with us and truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon.Best regards,Andaz Macau
NHOJAI
1 King Bed
Check-in Feb 2025
Couples
7 ulasan
9.5/10
Amazing
Diposting pada 4 Mar 2025
We had a pleasant stay and unforgettable anniversary, thank you for upgrading our room and the fabulous amenities👍🏻 the girls (Annie and Sophia) who checked in for us were nice and helpful. Thank you very much.
Tanggapan dari Properti: Dear Guest, thank you very much for choosing Andaz Macau. We are most delighted to hear that you appreciate our staff Annie and Sophia, also had a wonderful stay with us. We will definitely share your praise with our team. This is a great encouragement to us. We truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon. Best regards, Andaz Macau
Guest User
1 King Bed
Check-in Feb 2025
Couples
5 ulasan
10.0/10
Outstanding
Diposting pada 26 Mar 2025
Worth writing a comment and special thanks to Justin, Rebekah and 芷玲! It is our first time staying at Andaz. The guest experience team did the perfect job on customer's satisfaction. The team arranged a special birthday cake to my girlfriend and the special photo shooting from an instant print camera. The room is very new, fresh, and clean. The drinks at the bar are great. The location is good. It is very memorable. Continue the good work!
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing Andaz Macau. We are most delighted to hear that you had a wonderful stay with us and truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon.Best regards,Andaz Macau
Guest User
1 King Bed
Check-in Jan 2025
Solo travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 21 Feb 2025
Very comfortable room. Great service. Alan and Annie were very helpful with baggage storage. Great breakfast. Highly recommended.
Tanggapan dari Properti: Dear Guest, thank you very much for choosing Andaz Macau. We are most delighted to hear that you appreciate our staff Alan and Annie, also had a wonderful stay with us. We will definitely share your praise with our team. This is a great encouragement to us. We truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon. Best regards, Andaz Macau
Guest User
1 King Bed
Check-in Jan 2025
Couples
8 ulasan
10.0/10
Outstanding
Diposting pada 26 Feb 2025
Imagine stepping into a hidden gem that feels like it should have graced this city ages ago—welcome to Hotel Andaz! From the moment you walk through the doors, you’re greeted with a warmth that makes you feel right at home. I was even escorted to the elevator by their lovely staff, which already sets the tone for a special experience.
Your check-in awaits on the 3rd floor, but don’t worry—you won’t get lost! The team is there to guide you every step of the way. Picture this: you arrive in the late afternoon, and there’s a stunning lounge ready to welcome you with refreshments. You can sip your drink as you take in a breathtaking sunset—talk about a perfect start to your stay!
And let’s not overlook the rooms! When I entered mine, I was enchanted by the warm colors and the immaculate bathroom. But wait—there’s a tub in a standard room! In a small city like Macau, that’s pure luxury that many hotels can’t boast about.
Oh, and here’s a delightful surprise: in the cupboard drawer, you’ll find a box of famous almond cookies, a must-try treat that speaks to the heart of Macau.
So, if you’re looking for an unforgettable experience filled with comfort and attentive service, Hotel Andaz is the place to be. Trust me, you won’t want to leave, and I can promise you this—I will be happy to be back again, relishing in all its delightful offerings!
6/8
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing Andaz Macau. We are most delighted to hear that you had a wonderful stay with us and truly appreciated for your time on giving us your vote of confidence. We look forward to serving you again soon.Best regards,Andaz Macau