Booked Sunday lunch. We were shown to our table, then nothing happened for a while so we went to find out if we had to get drinks from the bar. Waitress took order and drinks came. Restaurant nicely decorated and very clean. Carvery, generous helpings of freshly roasted meat, lovely crisp roast potatoes, good selection of veg. All very nicely cooked. We finished and sat and waited, other people’s plates had been taken and they’d been offered puddings! We waited and waited I the end my husband went and asked if we could have puddings. Manager said she’d send waitress over. Waitress came took order for desserts about 5 minutes later she came back plonked the desserts and a small jug of custard on the table and walked off! I had to go and ask for spoons to eat the dessert with! I really felt we were invisible! It wasn’t a cheap lunch £52 for the two of us but was sadly spoilt by lack of service by the waitresses. If they put as much effort into their job as they did into their dress and make up, they’d be a credit to the restaurant. Maybe our faces didn’t fit! Harsh but true I’m afraid.
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