The hotel offers an amazing view on Lake Lugano, especially in the morning, during the delicious breakfast, on the terrace. However, we were very disappointed in the room quality. Even though it was clean, there were a lot of stains (on the walls, on the lamps...). The bathroom was clean, but in such a hotel, I expect the shower to be properly fixed and not to stay in my hand when I switch it on. The service at the restaurant was decent, but the person in charge made us feel not welcome. Prices in the restaurant, not even the gastronomic one, are very high... All in all, it's not a place I would recommend for something else then a drink to enjoy the breathtaking view.
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