Homm Souvannaphoum Luang Prabang

Ulasan Homm Souvannaphoum Luang Prabang

Homm Souvannaphoum Luang Prabang

Ban Thatluang, Rue Chao Fa Ngum, Luang Prabang, Luang Prabang Province, 06000, LaosLihat Detail Hotel
Homm Souvannaphoum Luang Prabang
Homm Souvannaphoum Luang PrabangHomm Souvannaphoum Luang PrabangHomm Souvannaphoum Luang Prabang
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

9/10
Great
50 ulasan
Ulasan terverifikasi
Location9.0
Amenities8.5
Service9.0
Cleanliness9.3
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All reviews(50)
Positive reviews(48)
Reviews with photos/video(25)
Awesome stay(23)
Friendly staff(20)
Clean and tidy(11)
Great location(10)
Delicious breakfast(7)
Perfect for business trips(5)
Garden view(4)
Negative reviews(2)
Anonymous User
Garden Wing King Room
Menginap di Jan 2025
Solo travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 23 Feb 2025
Room is big enough. Got a free upgrade, nice!
Tanggapan dari Properti: Dear Anonymous, On behalf of Homm Souvannaphoum team. Thank you for taking the time to share your experience with us. We are truly delighted to hear that you appreciated the unique artistic charm of our hotel. Your feedback is highly appreciated. Once again, thank you for choosing to stay with us, and we look forward to welcoming you and your family back in the near future. Best regards, Suphot Wongnansue Hotel Manager
Guest User
Garden Wing Twin Room
Menginap di Sep 2024
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 7 Nov 2024
Amazing location and service. The little attention from the welcome by Victor and the little touches by all staff helped made the stay a wonderful experience for my wife and I.
Guest User
Residence
Menginap di Sep 2024
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 6 Okt 2024
The hotel and the rooms are absolutely beautiful, tidy, clean and comfortable. The amenities offered in the room smelled amazing! Also, an amazing service by the very friendly and solicit staff, and their breakfast was delicious! They also offered bikes for the guests to use. We had a wonderful stay and would definitely recommend it!
Tanggapan dari Properti: Dear Valued Guest,On behalf of Angsana Maison Souvannaphoum team. Thank you for your wonderful review! We are overjoyed to hear that you found our hotel and rooms not only beautiful, but also clean, tidy, and comfortable. It's also delightful to know that you appreciated the lovely scent of our in-room amenities, and that our friendly and attentive team made your stay even more memorable. We're thrilled you enjoyed our breakfast and the complimentary bikes for exploring the area. Your recommendation means the world to us, and we hope to have the pleasure of welcoming you back for another exceptional stay in the near future.Best regards,Navig PuangthaisongOperations Manager
ThelifeofRiley
Garden Wing Room
Menginap di Sep 2023
Couples
41 ulasan
10.0/10
Outstanding
Diposting pada 6 Nov 2023
The hotel was amazing! The location was ideal for exploring the area and coming back to the hotel every evening was a delight. All of the staff we met were polite, helpful and more than happy to assist us with taxis etc. we are looking to rebook again and would definitely recommend the hotel to others.
Tanggapan dari Properti: Dear ThelifeofRiley, Thank you very much for choosing the hospitality of Angsana Maison Souvannaphoum and taking your time to share your experience with us. It is very important for us to consistently provide intuitive exceptional services. My team and I are extremely delighted that your overall experience with us was the wonderful and memorable one as your happiness is always our top priority. Ultimately, my team and I do hope that we will be given other opportunities to be of service to you again when you return to Laos next time. With best regards, Pitchaya Jirathumtanakul Hotel Manager
Mitchyoon
Garden Wing King Room
Menginap di Mar 2025
Couples
4 ulasan
10.0/10
Outstanding
Diposting pada 25 Apr 2025
Strongly recommended
Guest User
Garden Wing King Room
Menginap di Jan 2024
Couples
12 ulasan
10.0/10
Outstanding
Diposting pada 28 Feb 2024
Overall quite good hotel 💞 lovely place but the scent for mosquito repellent is too strong but it can be handled with kind staff 😀
Tanggapan dari Properti: Dear 花园翼双人床房, Along with the team of Angsana Maison Souvannaphoum, I would like to thank you for staying at our hotel. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel, thank you for your comment regarding mosquito repellent it was too strong, we are taking this comment for our further improvement. We hope to welcome you back to Angsana Maison Souvannaphoum in the future. With best regards, Navig Puangthaisong / Operation Manager
Phusanisa
Garden Wing Twin Room
Menginap di Apr 2023
Family
2 ulasan
9.0/10
Great
Diposting pada 5 Mei 2023
Beautiful boutique hotel located in the centre. Staff were lovely especially Keaw at the reception. Good breakfast. I would recommend this hotel when you're in Luang Prabang!
Tanggapan dari Properti: Dear Phusanisa,Along with the team of Angsana Maison Souvannaphoum, I would like to thank you for staying at our hotel on your recent visit to us. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Luang Prabang. With best regards, Pitchaya Jirathumtanakul Hotel Manager
Sjoerd
Garden Wing Room
Menginap di Okt 2022
Other
2 ulasan
10.0/10
Outstanding
Diposting pada 6 Des 2022
Location was absolutely perfect being close to the old town. Room is small but convenient. What makes this place special is the old colonial style building and beautiful garden/pool. The employees are such STARS!!! They are amazingly friendly, helpful and assist you with your needs
Tanggapan dari Properti: Dear valued customer, thank you for your recent visit to our hotel in Luang Prabang and thank you for your great review. We feel appreciate your valuable time writing feedback for us. Our team and I are looking forward to welcoming you and your friend or family in the near future when you visit Laos again. Best regards, Pitchaya, Hotel Manager
Guest User
Garden Wing Twin Room
Menginap di Des 2022
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 29 Jan 2023
friendly staff and good atmosphere location is also convenient
Tanggapan dari Properti: Dear valued customer, thank you for your recent visit to our hotel in Luang Prabang and thank you for your great review. We feel appreciate your valuable time writing feedback for us. Our team and I are looking forward to welcoming you and your friend or family in the near future when you visit Laos again. Best regards, Pitchaya, Hotel Manager
George Leung
Garden Wing King Room
Menginap di Feb 2025
Solo travelers
26 ulasan
9.0/10
Great
Diposting pada 1 Apr 2025
The service attitude is first-class. The whole hotel is a bit old, but this is the case in Luang Por Labang. Slash-and-burn farming is a feature of this country. The breakfast is unique and the swimming pool is very clean and you can swim at ease.
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Tanggapan dari Properti: Dear George Leung, Along with the teams of Homm Souvannaphoum LuangPrabang, I would like to thank you for staying at our hotel. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope to welcome you back to Homm Souvannaphoum in the future.With best regards, Suphot Wongnangsue Hotel Manager
JuxiaFENTY
Residence Double
Menginap di Feb 2025
Travel with friends
33 ulasan
6.7/10
Diposting pada 23 Mar 2025
There is no welcome drink when checking in, and guests are asked to pick it up by themselves. It seems that others on Ctrip have it. The room arranged is also in a bad location, close to the road, very, very noisy! The hotel is very enthusiastic towards white people, but very cold towards Asian faces... Not recommended, and the facilities are very old, the breakfast is not as good as the domestic all seasons, advise to leave
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Tanggapan dari Properti: Dear Juxia Fenty, On behalf of the team at Homm Souvannaphoum, thank you for sharing your feedback regarding your recent stay with us. We deeply regret to hear about the inconveniences you encountered. Please accept our sincere apologies for the issues you mentioned. We are currently addressing to all concerns especially first touch at front office. Your feedback is invaluable to us as we strive to enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant experience. Warm regards, Suphot Wongnangsue Hotel Manager
MrguYY
Garden Wing Twin Room
Menginap di Jan 2025
Family
25 ulasan
9.5/10
Amazing
Diposting pada 11 Feb 2025
The room is old, but the location is good and the service is good. However, there are too many mosquitoes. The hotel has bicycles. It is fun to ride slowly. The swimming pool is too cold to swim. Forget it if you want to swim.
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Tanggapan dari Properti: Dear Mrgu YYFirstly, let me express my sincere apologies for the inconveniences you have experienced. We simply failed to deliver the service you rightly expected. Each of disappointing that you outlined will be comprehensively reviewed with all concerned who will ensure service recovery initiatives put in place to prevent recurrences. We hope that you will not allow this incident mar your perception of the Homm Souvannaphoum LuangPrabang We do hope that you will bestow other opportunities on us to be of service you in the future. If there is anything I can be your assistance please do not hesitate to contact me directly.Best RegardsSuphot WongnuangsueHotel Manager
Yebaihe01520
Garden Wing King Room
Menginap di Agt 2024
Family
264 ulasan
10.0/10
Outstanding
Diposting pada 2 Okt 2024
The hotel is very nice and artistic. You can give alms at the door of the hotel. The kid got up at 5 o'clock in the morning and his eyes were still swollen. The service staff noon at the hotel front desk was very nice. Thumbs up!
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Tanggapan dari Properti: Dear Yebaihe01520,On behalf of Angsana Maison Souvannaphoum team. Dear Valued Guest,Thank you for taking the time to share your experience with us. We are truly delighted to hear that you appreciated the unique artistic charm of our hotel and the convenience of the almsgiving ceremony right at our entrance. It is our pleasure to provide such culturally enriching experiences for our guests.We are also pleased that our front desk staff, Noon, contributed positively to your stay with her exceptional service. We will certainly pass along your kind words to her. Your feedback is highly appreciated, and we remain committed to ensuring that every aspect of your stay is as comfortable and memorable as possible.Once again, thank you for choosing to stay with us, and we look forward to welcoming you and your family back in the near future.Best regards,Navig PuangthaisongOperations Manager
ぬぬぬぬ
Garden Wing Twin Room
Menginap di Des 2024
Travel with friends
10 ulasan
10.0/10
Outstanding
Diposting pada 29 Jan 2025
A very nice hotel! It's easy to get to anywhere, and near the hotel there is a minimart where you can buy alcohol, a massage parlor, delicious local restaurants, cafes, and laundry facilities. For breakfast, you can choose between eggs and noodles or porridge, and there is a wide variety of items and it's delicious. The balcony is spacious and has blinds so it's comfortable even during the day.
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Tanggapan dari Properti: Dear Value our customerThank you for the time you’ve taken to share the positive review of our hotel.We are absolutely delighted to learn that your leisure stay with us was a memorable one, please rest assured that this compliments will be shared with my team who will definitely be glad to know their services were well received and appreciated. I do hope that Homm Souvannaphoum LuangPrabang will have the opportunity to welcome you back in the not too distant future.Best regards,Suphot W.Hotel Manager
Anonymous User
Garden Wing King Room
Menginap di Jun 2024
Family
9 ulasan
6.5/10
Diposting pada 17 Jul 2024
The first floor smells a bit damp, there are mosquitoes in the room, the bathroom facilities are old, the Wi-Fi is very poor, there are not many breakfast varieties, there are many ants, the best thing is the swimming pool, but it closes at 7 o'clock, which is a bit bad
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Tanggapan dari Properti: Dear Valued Guest,On behalf of the team at Angsana Maison Souvannaphoum, thank you for sharing your feedback regarding your recent stay with us. We deeply regret to hear about the inconveniences you encountered.Please accept our sincere apologies for the issues you mentioned. We are currently addressing the humidity in the first-floor rooms and will ensure that mosquito control measures are strengthened. Our maintenance team is working on updating the bathroom facilities, and we are also in the process of upgrading our Wi-Fi infrastructure to provide a better experience for our guests.We appreciate your comments on the breakfast. Our culinary and F&B teams have been informed, and they are taking immediate steps to improve these aspects.We are pleased to hear that you enjoyed our swimming pool, and we apologize for any inconvenience caused by its closing time. We will review our operational hours to better accommodate our guests' needs.Your feedback is invaluable to us as we strive to enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant experience.Warm regards,Navig PuangthaisongOperations Manager