London Stay Apartments

Fair enough for the price but not for long stays.

No refund available for surprise booking I made without asking my carer. I have adhd, dyslexia and many other mental health issues and wanted to surprise them. I was not able to get a results m refund so I have lost money. This is very distressing for me as I didn't see anywhere that this was the case. My carer phoned up today and was told there was nothing to be done. No care or understanding

There was no clear instruction that no one will be in the office after 6 PM. I arrived around 6:15 PM and no one is there. I call the 5 phone numbers on the office door and no one is picking up. After help from a resident and neighbor. I finally got a hold of one of the officers and finally got in. Other than this, the room is great and clean.

Didn’t even stay one night. There is no AC in the rooms. During other seasons this might have been okay, but it was too hot in the room. Had to immediately leave and find another hotel. Also the neighborhood seems a little sketchy.

When we arrived we were unable to check in as our room was apparently being cleaned. We did not mind at all and were happy to wait. The receptionist told us that we could leave our bags in reception or chap the door of the room and ask the guests if we could leave our bags in there whilst they were still there. We thought this was odd. When we got into our room it was very apparent that it had not been cleaned in a long, long time. There was food (fish) leftover in the fridge/freezer. The fridge itself was filthy. The shower and bathroom had ants and dust gathering and there was no soap (we had to purchase this ourself as the receptionist was gone and we could not ask for more). The bed was stained and sheets were dirty with hairs and marks on them. You could feel the springs of the bed as you sat on it. There were no plugs for charging anything - we had to unplug the fridge to charge our phone. Upon checking out, we advised reception of the state of our room and our genuine disgust at the lack of cleanliness. The receptionist could not have been more unhelpful and disinterested. We received a phone call this evening advising the only ‘compensation’ they could offer was a 50% discount next time we stayed. We would definitely not stay here again, even if it were free. The hotel did not seem to care either way about our experience. We are not fussy, however it is not too much to expect that somewhere is clean and you have soap to wash your hands (Especially in times like these). I would give this place less than 1 star if I could. Overall a dreadful stay and we would encourage everyone to avoid this place.

Great value for money. Local shops approx 10metre away which is great as you have your own kitchen, cooker, microwave etc with utensils, pans. Theres also a kebab place next to the shop too! Room was very clean and the bed was very comfy. Smaller than a double but still big enough for me and the mrs. Only downside, we was on the top floor where there was no lift and shower took a while to warm but apart from that great accomdation. Area was ok, but as we are not from london we didnt feel truly safe and didnt venture out at night, in the daytime it was like being back at home. Would stay again and recommend.

Clean, good shower even tea, coffee and a microwave. A short walk from Canada Water tube station, very convenient for the O2. Good price too.

Love this place it is clean, spacious, great value and the staff are lovely will always come here when in this part of London came last year to same event at printworks and will definitely come back here again.

Room was ok given the location and price. Superficially it looked nice not on closer inspection- stains down front of kitchen cabinets and table, bathroom flooded and sealant dirty/ missing/ sockets need replacing and sealing in properly - the usual signs of a room that’s been made over but not really fixed. Mattress needs replacement. So it’s ok and it worked and it was pretty cheap but I wouldn’t go back