Morgan-Jupiter Apartments

La ubicación es buena y el apartamento está nuevo, pero es una pena el trato al cliente, no por mala educación del personal que fue educado en todo momento, sino por la política de la empresa. El menaje de cocina estaba muy limitado: 4 cucharas, tenedores y cuchillos, 2 tazas, un estropajo usado. En el baño no había nada donde dejar el neceser….. por no haber no había ni trapo de cocina. El aparcamiento en un patio de tierra sin cubrir y sin timbre para llamar a la recepción. Cuando pagamos el parking nos cobraron un suplemento por abonarlo con tarjeta. A continuación nos piden los datos de la tarjeta de crédito para poder pasarnos un cargo si rompíamos un vaso, perdíamos una cuchara…. En el apartamento había una relación de precios para cada pérdida o rotura. Al entrar en el apartamento tuvimos que llamar porque el grifo del baño estaba roto y claro llamamos para que lo vieran no fuera que nos tocara pagarlo. Lo más humillante fue cuando nos íbamos que la recepcionista nos acompañó al apartamento para ver si estaba todo correcto: contó el menaje, miró si funcionaba el aire acondicionado, la TV (por cierto solo 7 cadenas portuguesas), hasta la lavadora que al estar panelada no se veía a simple vista (igual pensaba que nos cabía en la maleta). En fin una mala experiencia por lo que cuando volvamos a Lisboa iremos a otros apartamentos u hoteles donde no nos han tratado en otras ocasiones como delincuentes.

Perfect apartment in Bairro Alto. Easily accessible to most attractions in the town of Lisbon, by foot (or even better, by electric scooter). Enjoy breakfast on the balcony or at a lovely cafe just a short walk away. Includes everything indicated on website (full kitchen, towels, soap, shampoo, coffee machine, washer, laundry soap, drying rack, iron etc.) Clean, beautiful with amazing service. Staff quickly answers direct messages and gives suggestions for local finds. They even walked us to our door and gave a small tour. Elevator available. Secured parking also available for a fee.

Wonderful stay at Lisbon. Close to supermarkets, public transport and lovely places to walk through. Loved the place, quiet and nice, just what I needed! I would stay again next time I am in Lisbon. Obrigada!

Great stay, very well laid out apartment with all the amenities required, staff on site and attentive. Highly recommend

I think overall the Morgan Jupiter is a fine establishment. The apartments are beautiful, well equipped and perfectly located. My only annoyance was the prevalence of paid adons. They are all fairly priced but it gives an impression of booking a low cost flight to find out you need to pay for water. I would come back but I would happily pay 15$ more a night and not have to worry constantly about little extras looming over my head. Staff was still super pleasant and nice.

Basically ok - but no place to hang jacket, no stand for the suitcase except the floor. Coffee maker in the room but impossible to find right capsules from the shops so only option to buy expensive capsules for the reception.

We did not get the nice room with queen bed that we reserved, instead a tiny room with a double size sofa bed that was unbearable (3 nights with no sleep) Staff was wonderful and helpful but could not give us the room we had reserved (booked up)

The staff were very polite and accommodating. Communication was very prompt and effective. The rooms were very clean. I will definitely stay here again.

Great Communication, good place in the city. A bit thin doors, you hear people coming and going which was a bit disturbing. Otherwise highly recommended! Great for a long stay.