OnAir55416035501
21 April 2024
Very pleasant and helpful staff (apart from one, sadly there is usually one). Jo was particularly helpful and keen to ensure that our stay was good. Twin room, (twin rooms recently updated I think), which was standard, but with two single beds. Fellow guests said that double rooms were missing the sofa bed, just stained carpet where they used to be. Shower was very powerful, with consistent water temperature. WiFi is not good. Constantly have to reconnect and often no access at all. Breakfast was disappointing. Not enough staff. Tables not cleared, breakfast items presented in grease filled serving platters. Beans were poor quality, more bean soup than baked beans. Cheap sausages. One terrible toaster, so slow - elements did not seem to heat up properly. No orange juice. I would rather pay a bit more and have better quality. Coffee was good. Location is good, just a couple of minutes from town centre. Car park convenient, pay on exit. Staff definitely the best bit about this Premier Inn.
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