Mythical Coast Wellness Retreat

This place truly is magical. It has absolutely everything you could possibly ask for in a retreat - extraordinary food, amazing variety of wellness services and activities, great indoor and outdoor pool and divine spa for a myriad of known and new and exciting treatments. The staff were always friendly and helpful, from booking to check out staff and they actually care about you. The property is new, the rooms are clean and spacious. The location is bliss.

It is supposed to be a five star hotel but it’s not even close. The breakfast was barely edible, the food was of very low quality and there were no fruit or vegetables in the buffet. We booked two junior suites for our stay and couldn’t sleep because there was a traditional Greek night with very loud music right under our rooms that kept going until 11:45 at night and even after it finished there were very loud noises of people talking. Despite my constant complaining that night they didn’t lower the music and we were not offered the option to move to another room that would be less noisy. As I asked other guests in the morning they also had difficulty sleeping as they could hear the loud music even though their rooms were further away. Only one member of the staff apologized of the staff members I spoke to and we were not compensated in any way for our discomfort. The seafront is not appropriate for swimming. There is an indoor pool that you have to pay to use for 30 minutes!!!! It has never occurred to me to pay to use the pool in any other hotel in the world I have stayed in. Also the rooms don’t have any basic facilities such as coffee machine, or kettle to make tea. Room service was not available early in the morning that we needed to get some coffee. It’s far from the city center and you definitely need to have a car to move around. Overall it was very disappointing…

When we arrived we were greeted very professional And the lady in the front desk even escorted us to our room.very clean room nice size bathroom The view excellent gorgeous decor all around the hotel. I recommend this place, stop looking at others and book here. Won’t regret it.

We had a very nice vacation here. The hotel is nearby airport and the city but quiet enough with beach across the road and possibilities for a walk. New hotel with big and modern rooms. We get a lot of extra services. Friendly service. We will come back.

The rooms were large and of sufficient size. The refrigerator was not cooling adequately. We asked for a baby bed in the room. They brought a clean and very big park bed. There was no kettle in the room, but when asked, they brought it right away. There was no water in the room. The pool was a little small, but the temperature and cleanliness were good. It was a little too shallow. It was ideal for children. The breakfast was extremely poor. It was too weak and inadequate to compare with other Greek islands. You can go directly to the sea from the road in front of the hotel, but there is no changing cabin, shower and toilet, there is no food and beverage service, even those who park their car can come and enter with you, so it is not a reserved place or area for the hotel. The spa was very poor, the massage was the worst we have ever had. The staff were very friendly. They approached every problem with a solution-oriented approach. The hotel is very far from the sightseeing spots of Mytilene, so if you don't want to go 1.5 hours and come back for 1.5 hours, you should choose a hotel in another location. Molivos or Petra might be logical alternatives.

Very disappointing experience. We were promised a room with many amenities when we prepaid, we received a room that can best be described as staff quarters. What is worse, the staff never accepted the misrepresentation, never apologized. The hotel is very badly designed, very unfit for purpose. Stay away, is my advice!

Good hotel very new We stayed in hotel one night. Everything is very new clean .the hotel is in a very nice place and room so spaciou S. All room have so amazing sea view.Swimming pool so nice.breakfast sa delicios.İf not a windy weather ,beach is so good

The facility and staff were first class, however, the parking availability and automobile access to the property was unsafe and substandard enough to discourage future stays. The situation could be dramatically improved by added a valet golf cart shuttle for customers that do not want to park in a wooded area or in the front lot. Aldo, stsiways we’re not lit snd a safety hazard at night.

This is a brand new hotel so I won’t be too critical but they should not have been given the permission to open with somethings unfinished! Location was perfect - close to the airport even though we took a ferry with our auto from Thessaloniki. Clean water beach across the road. The hotel buildings were gorgeous but had some challenges! Driveway approaching reception area was extremely steep. Parking lot was unpaved and under pine trees..The buildings were “tiered” and we needed to go up staircases with no safety railings and along walkways then down stairs. Lobby staff helped us. Reception staff was unprofessional. Our friends were told someone would bring their bags to the room but had to call the receptionist to get them and waited 30 minutes for them. Breakfast was plentiful and delicious but chaffing dishes should have been identified so you didn’t have to open each one to see what was inside. Staff in dining room was pleasant but looked stressed. Our friends as well as my husband and I have owned businesses so we politely brought our concerns to the hotel owner who spoke no English but luckily my friends and husband spoke Greek. The owner seem agitated and seemed not to care what our opinion was. Her daughter thanked politely thanked us. For this hotel to succeed I think they need to fix some major safety issues immediately and also have the owner and staff take some classes in hotel and restaurant etiquette! Our travel agent in Greece advised us it was new when we booked it. Upon our return we advised her of our opinion for future bookings. I truly hope that they can fix things and are successful. We did have a great time sightseeing on this beautiful island.