Hotel dekat Balai preservasi, New Orleans

Hotel ini berada di lokasi yang bagus, di sebelah Museum Perang Dunia II dan dekat dengan tempat berlangsungnya acara, dan dapat dicapai dengan berjalan kaki. Saya memesan kamar standar dan diberi tempat tidur susun saat check in. Meskipun tidak terlalu nyaman, tempat tidurnya sangat nyaman. Hotel ini menyediakan penyimpanan bagasi, dan pelayanannya sangat penuh perhatian dan antusias, dan Anda dapat check in langsung.

Kami tiba 4 jam lebih awal untuk check-in. Hotel menyimpan semua barang bawaan kami dengan aman. Mereka menyediakan sarapan lezat yang sudah termasuk dalam tarif kami dan kru hotelnya sopan. Nilai plus lainnya adalah kolam renang yang dipanaskan di puncak gedung. Anda tidak akan salah pilih dengan HI untuk harga yang ditawarkan.

It's right there at the corner of Bourbon and Canal Streets, and you can't beat that location. The place is a bit old but very clean and their breakfast is great. And there is a great ice cream place beside the hotel and restaurants all around.

Had a wonderful time at French Market Inn. Room was clean and comfortable. Courtyard was relaxing place to enjoy time with friends. Hotel was close to Bourbon Street, plus many eateries and bars. Would definitely stay there again.

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free