Hotel dekat Stadion Cowtown, Fort Worth

Loved our stay here it was great and fast to check in and we absolutely loved the space in our room. The cleanliness was phenomenal and I would ABSOLUTELY stay here again. This is my favorite hotel so far! It was so convenient and we had enough space to relax and enjoy some TV and tons of storage space like a hutch AND closet. I'm very picky with certain things and this hotel checked off all my boxers.

When we checked in the receptionist at the front desk was so rude, it was ridiculous. It was obvious that she did not want to be there. I know it was Valentines Day and maybe she didn't receive floweres but no reason to be rude to guest. We checked in and asked if there were any carts and she just pointed to the door. Mark Cluck and his wife were traveling with us and when he checke in she was just as rude to him. On Saturday morning there was no hot water in our room or the Clucks room, and we all took cold showers. I had breakfast and as soon as I finished eating I got sick and was in bed all day. OH BTW one of the elevators was not working in the morning. Sunday morning when we got up and left and there was plenty of hot water and the elevators were working fine and there was Friendly face was behind the desk. Thanks Steve Greenberg

While for the first time ever we stepped into the lobby of the Staybridge we were amazed with how nice and well decorated this hotel was and after checking into our room we never realized that our nightmare would just begin. Our room key would not open any of the ext. doors for outside entry so we asked the clerk what was wrong and she said there was a problem with the door so she would have maintenance check it out and in the meantime she issued us a temp. key card that worked but it expired that evening and no longer worked and once again we got locked out while holding bags of groceries and merchandise from Walmart and we had to walk all the way around the bldg. carrying our stuff to come in thru the front entrance. Then, when I used the DOVE hand and face cream in the bathroom to apply to my body it had a horrible odor of being rancid and had to immediately wash it off. Angry, we decided to leave your hotel and spend the next 3 days at the Best-Western hotel next door, whereas we had no problems, issues or uncomfortable issues. Sadly, this was our very FIRST EVER stay at the Stay bridge Suites and most likely our last!

We were overall disappointed with this hotel. Even though we are not very demanding or overly critical, we were let down on several points. When we arrived, we were informed that the swimming pool was unavailable due to maintenance. We then went to our room, and unfortunately, the bed had been made without the staff noticing that the previous guests had urinated on the mattress. I had the unpleasant feeling of lying down on wet sheets. The receptionist kindly gave us another room, but without offering an apology. After that, there were several other small inconveniences, such as the absence of conditioner in the bathroom, no waffle batter or spoons at breakfast, and more.

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The ONLY ONE elevator in the building wasnt working, almost got stuck in there LOADED with people. Then we had to walk up 6 floors to the room. We tried to cancel the last night and they wouldnt let us because it was prepaid. The maid did not clean the room the entire time we were there, had to ask for towels and wash rags. The internet says there is a shuttle to the Stockyards, NOT! They cancelled that last year.