Hotel dekat Bukit Parlemen, Ottawa

Fast and friendly check in. For those that drive there are indoor and outdoor parking spots at the same cost which is an added bonus. Breakfast was far more than I expected and they even have little take away baggies you can grab if you plan to be out and about all day. They had juice, cookies, and snacks for your travels. I was very happy with my stay.

It is located just a few minutes from Parliament. The history behind it is excellent, and they offer free Jail tours for the guests.

Our stay was superb! The hotel's walking distance to our meetings was incredibly convenient. The cleanliness was notable, and the staff's hospitality enhanced our experience. Moreover, the excellent proximity to restaurants and shops made our evenings delightful. A perfect choice for both business and leisure travelers!

A short walk from Parliament Station, the Sheraton gave us a spacious room. However, there was no kettle to boil water for tea - we used the coffee maker instead. There was some kind of problem with the pipes in the wall, meaning a shopvac had to be left running in the hallway outside our room 24hr/d. The carpet in our closet next to the bathroom was always soaked, probably because of the problem. Perhaps because it was near Centretown, we had one or two homeless or disturbed people on the sidewalks near the hotel. This made it uncomfortable for me to approach with my children because of their random mutterings and throwing of drink bottles. However this only happened twice during our weeklong stay. Staff were very friendly, nice and helpful, and sharply dressed.

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

連鎖酒店的設施服務都很標準，不錯。早餐是提供的套餐，不夠可以再加。這裏離國會山很近，渥太華的景點主要就集中在國會山附近，所以很方便，步行十分鐘就到了。住在這裏最大的好處就是停車免費，每天可以省下幾十塊停車費。

Great hotel with clean rooms, friendly staff, and a convenient location. The service was excellent, and the amenities made the stay very comfortable. Would definitely come back again!