Hotel dekat Kedutaan Besar Jepang, Ottawa

Best things are the view and the staff. Amazing location too. Very close to the walking bridge connecting Gatineau to Ottawa. Staff super polite, friendly, and helpful. Ambience too poorly looking with a smell of cleaning products that stinks. Linen were washed but a drop of blood stain on it (just throw out the damn thing). Also, too expensive for what it offers with no chance to cancel or modify. Wouldn't recommend

The hotel is more impressive than expected, and transportation is convenient. Most of the scenic spots can be reached on foot by crossing the bridge. Of course, it's also easy to park if you drive here. The rooms are spacious and clean, but unfortunately, the air conditioner is a bit noisy. The hotel uses a central air-conditioning system, which is much quieter than traditional independent air conditioners. It's believed that the noise can be reduced through proper maintenance.

Bon hôtel. Les lit est super confortable, l'accueil et le service super. L'hôtel a besoin de rafraîchissement mais tout le confortable est au rendez-vous. Il est extrêmement bien situé entre Gatineau et Ottawa. Il y a un parking intérieur pour 14$. Très bon hôtel.

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

The bed was comfortable and the breakfast buffet was great. The room was fairly quiet. The shower controls were modern. The only thing was no trash bags in the trash bins inside the room, and no bottled water included (had to bring my own). The garbage bags they provided after requesting them were too big lol. The cost was fairly expensive for just one night though manageable if splitting the cost with another guest.

It is very clean hotel. Feels like recently renovated. Good location in Gatineau. Closed to casino and many restaurant.

Fast and friendly check in. For those that drive there are indoor and outdoor parking spots at the same cost which is an added bonus. Breakfast was far more than I expected and they even have little take away baggies you can grab if you plan to be out and about all day. They had juice, cookies, and snacks for your travels. I was very happy with my stay.

Counter service was a bit meh, but take it as entrance fee to a really great room. Room was more like apartment - living and dining area, kitchen, bedroom and even a laundry and dryer room. Location was also convenient, just behind the mall and morning market area and if you are up to it, you could take a walk to the Parliament hill and its surrounding area as well.