Serennia Fira Gran Via Exclusive Rooms

I want to thank and leave a good review of the hotel where the Russian receptionist Katerina works. It was important to me when I found out from the reviews, when choosing a hotel, that she is very attentive and ready to help in any situation . Katerina was very helpful and I felt supported in a place I don’t know. When travelling this is important. Огромное спасибо Екатерине, у нас прямо перед вылетом возникла проблема (забыли вещи в Меркадоне в камере хранения), Катерина успокоила и подсказала выход из ситуации. Отель определенно советую, цена-качество!

The hotel is very clean and comfortable for no matter couples or friends to stay. The staff is very nice and willing to help if needed. Recommend!

Franchement mon mari et moi avons passé un bon week end, lit vraiment confortable, chambre propre en revanche le seul bémol c’est que on avait un lavabo pour 2 car le deuxième ne fonctionnait pas car il était un peu bouché et fuyait. Mais sinon le quartier est très calme et bien situé

Genial volvería sin dudas excelente opción y precio.

We stayed two nights at the end of a cruise before flying home to the U.S.A. We chose it because it was highly rated and affordable. It was definitely off the beaten path and a bit outside of city center. The pros: very clean and spacious enough to accommodate our family of 3. The room was equipped with all of the expected amenities. The neighborhood surrounding the hotel was safe and had great local eateries and shopping, as well as a full grocery story just a few blocks away. The cons: finding a taxi on the fly was not easy. We figured out it was best to download the local taxi app. The one time we asked the front desk to help we were charged additional fees for the pre-arranged pick up (about $15). Also, the initial front desk staff person was not super friendly and did not speak English (I don't know that any of the staff do). That is fine - we are in Spain after all - but beyond that she just seemed annoyed and not overly helpful. To be fair, that was our experience at the other hotel we stayed at in Spain and might simply be par for the course?!? The other issue was that it was not quiet between rooms. We could hear our neighbors quite clearly - above and beside - and it was loud. However, it quieted down in time for bed so it didn't end up having too big of an impact on our experience. Either way, lovely area, but would probably opt for something more city center if we were ever to return.

Overall, this is a good place to stay for the price. The room was fine and the staff were all very friendly. The downside is the location. It's not close to city center or tourist areas, but there is a metron station a short walk away that gets you anywhere you need to go. Quiet, clean room with several decent restaurant options very close by.

The hotel room was clean. A lot of restaurants and convenient stores in the area, also a supermarket. Metro was about 8 mins walk, about 30 mins ride to go to city center. The front desk lady was super nice! Will come again!

Hotel was located in a quiet neighborhood but with access to restaurants, stores, and the metro. Rooms were clean, comfortable and reasonably priced. Kate at the front desk was wonderful, providing great information for things to do and see around Barcelona. We liked the hotel (and Kate) so much, we extended our stay 2 nights.

We only stayed one night. Jet lagged and exhausted. But the room was perfect, clean and comfortable. Right across from the most tasty place to eat in the neighbourhood, Restaurante Milagros. Staff was very helpful, especially the next day to get us on our way to the train station. Would definitely stay again.