City Comfort Inn (Kunshan High-speed Railway Station Renmin Road)

Location was perfect and also my initial consideration, right at the center of city. No much to expect except for those standard items example - service, cleanliness or comfortability therefore to my surprise, the rooms were cosy and clean (guessed it’s because they were newly renovated or not long ago) but, but except for some minor hiccups example - air conditioning controls (remote and wall mounted) + room WiFi needs pre-logging on before connectable (used my phone hotspot to fix problem)! Everything was fine until the next day slightly before checking out, they cut off my room electricity abruptly half an hour before checkout time! Imagine if you’re still using the bathroom! This needs serious attention as I have never encounter such scenarios before, in my entire life experience of travelings and staying in hotels. Never. Of course my booking came with the “late checkout privilege” so why the rush? Oh and they did offer an upgrade of room (when checking in) but, but with additional charges! Wondering if these misunderstandings were “intentional” or caused by miscommunication between the hotel management and platform, a sales technique? Please clarify: rewards enjoyable/ available after booking, if possible thank you

房間挺好的還可以免費停車，前台的服務也不錯，還可以延遲退房的時間，周邊交通也很方便，樓下就有吃飯的地方，性價比很高

地理位置不錯 房間剛做完衞生進去一股剛拖完地的腥味，建議客房阿姨要勤洗一下拖把。 前台男孩子的服務需要加強，至少你假裝的話也得問候一聲吧？ 同時麻煩該店管理人員好好看看7011房間的衞生間 ，面盆裂了，洗衣服把手指都刮傷了。 而且衞生間鏡子旁邊都是蜘蛛網，我也是服了～～