Wheat Smart Hotel (Kunming South High-speed Railway Station)

Wheat Smart Hotel (Kunming South High-speed Railway Station) Reviews

Wheat Smart Hotel (Kunming South High-speed Railway Station)

7th floor, building 1, boding 7th block, Zhiyuan Road, Chenggong District, Kunming, Yunnan, ChinaView Hotel Details
Wheat Smart Hotel (Kunming South High-speed Railway Station)
Wheat Smart Hotel (Kunming South High-speed Railway Station)Wheat Smart Hotel (Kunming South High-speed Railway Station)Wheat Smart Hotel (Kunming South High-speed Railway Station)
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Wheat Smart Hotel (Kunming South High-speed Railway Station) Guest Reviews

8.8/10
901 review
Verified reviews
Location8.8
Amenities8.7
Service9.0
Cleanliness8.8
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All reviews(901)
Positive reviews(850)
Reviews with photos/video(87)
Classy environment(101)
Convenient location(97)
Easy to get around(76)
Offers pick-up/drop-offs(68)
Friendly front desk staff(64)
Close to train station(42)
Many amenities(38)
Amazing natural light(6)
Negative reviews(51)
Rudolf Wilhelmus Martinus
Discount Twin Room
Stayed in Nov 2024
Couples
11 review
5.5/10
Posted on Jan 3, 2025
Check-in on the 7th floor, the room on the 22nd floor. The building itself is rather run-down and not pleasant. We booked a non-smoking room, but the room had obviously been smoked in (smelly). The shower was super low to the ground and the water pressure was very limited - not nice.
Response from Property: Thank you for staying at Wheat Hotel. We are very sorry to disappoint you this time. We are deeply sorry for this. We will study the issues you mentioned carefully and actively make rectifications. Thank you for your help. We hope to see you next time you stay. Provide you with a satisfactory stay experience.
willtap
Discount Twin Room
Stayed in Jun 2024
Solo travelers
19 review
7.0/10
Posted on Jul 5, 2024
It is so close to the train station 10min by taxi and it has loads of food and drink options. It is ok for a night stay close to the train station if you are not very picky. It was on the 7 th floor of a building, so a bit troublesome to find if you don't speak Chinese.
Response from Property: Dear customer, hello! Thank you very much for your support of our Wheat Smart Apartment Hotel. We always believe that a good reputation must come from the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to your visit again! I wish you a pleasant journey!
Amphanh PASERDSACK
Discount Double Room
Stayed in May 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Jul 1, 2024
Having a wonderful time to stay at this hotel due to clean and tidy room, I enjoy chinese food around the hotel. Most important thing is that the location is very near and easy to access to the Kunming South railway station. Furthermore, the receptionist is very friendly and helpful, and can speak English very. If I have time to travel around Kunming south, I will stay at this hotel again.
Response from Property: Thank you for your evaluation, hahaha~ My major is English education, but my oral English is not very good. You are also very friendly, if you will come here again, I will give you a little discount. I'm looking forward to seeing you again.😊
Guest User
Discount Twin Room
Stayed in Aug 2024
Couples
1 review
10.0/10
Outstanding
Posted on Sep 29, 2024
It is close to the South Railway Station (Kunmingnan) and is located in a very nice area for food! We enjoyed a great variety of restaurants, it made our stay very special. The room is nice, beds are clean, wifi is working well and the receptionist is very friendly and speaks english! Also it has a nice view!
Response from Property: Thank you very much. I'm looking forward to seeing you again☺️
Guest User
Discount Double Room
Stayed in Aug 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Sep 17, 2024
Extra long bath towels, rain shower head, full separate bottles for body wash & shampoo, induction stove, filtered faucet drinking water, spacious rooms, patio, generous maids, fridge, chandelier, in-unit vending machine, and some even have washer !!!
Response from Property: Dear customer, hello! Thank you very much for your support to our Xiaomai Smart Apartment Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again! I wish you a pleasant journey!
Elainechaiyn
Deluxe Suite - 4-Person Occupancy
Stayed in Jun 2024
Family
4 review
7.0/10
Posted on Aug 1, 2024
Stayed here for a quick overnight stay before departing to Li Jiang the next day. Room is value for money, suitable for 4 pax and is nearby many eateries and restaurants. Location is 40mins from main railway station - there were 2 railway stations with the same name so please check. Room hygiene is acceptable, wasn’t perfect but not bad either. Some facilities like toilet door knob is broken. Service is okay.
Response from Property: Thank you for staying at Wheat Hotel. We are very sorry to disappoint you this time. We are deeply sorry for this. We will seriously study the issues you mentioned and actively rectify them. Thank you for your help. We hope to see you next time you stay. Provide you with a satisfactory stay experience.
Guest User
Discount Double Room
Stayed in Jun 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Jul 16, 2024
I had an excellent stay at Wheat Smart Hotel during a short layover in Kunming. It is conveniently located near Kunming South Railway Station, and the room facilities went above and beyond what I expected - there was a washing machine in my room. Crush (the receptionist) was very friendly, spoke good English and helped me with all my requests while staying there. Thanks guys!
Response from Property: In my opinion, you are also very friendly，I teach you Chinese, you teach me English，I'm looking forward to seeing you next time，Thank you for your review～[愉快]
Guest User
Business Suite - 4-Person Occupancy
Stayed in Jan 2024
Travel with friends
2 review
6.0/10
Posted on Feb 24, 2024
Convenient because close to the train station however could be cleaner - the bed sheets were clean
Response from Property: Welcome to this hotel next time😊
Guest User
Deluxe Suite - 4-Person Occupancy
Stayed in Apr 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 4, 2024
Good conversation,Good manner
Response from Property: Dear customer, hello! Thank you very much for your support of our Wheat Smart Apartment Hotel. We always believe that a good reputation must come from the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to your visit again! I wish you a pleasant journey!
Ervina
Deluxe Suite - 4-Person Occupancy
Stayed in Mar 2024
Family
6 review
10.0/10
Outstanding
Posted on Apr 19, 2024
Second time staying here
Response from Property: 尊敬的顧客，您好！非常感謝您對我們小麥智能公寓酒店的支持。我們始終相信：好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店！真誠期待您的再次光臨! 祝您旅途愉快！
Guest User
Discount Double Room
Stayed in Aug 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Sep 28, 2024
The hotel's considerate service and high emotional intelligence make the guests happy. Every detail is done very well, and the meticulous care makes the guests feel warm. The hotel staff has a good service attitude and can meet the needs of guests in a timely manner, making the guests feel at home. The hotel environment is elegant and the service is first-class, bringing warmth and comfort to the guests. The service quality is praiseworthy, and every time you stay, you can feel professional and attentive. The staff are smiling, warm and thoughtful service, making the guests feel the warmth of home. The most important thing is that the front desk lady is very beautiful😍😍😍
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our Xiaomai Smart Apartment Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again! I wish you a pleasant journey!
Guest User
Discount Double Room
Stayed in Aug 2024
Solo travelers
26 review
9.2/10
Great
Posted on Sep 24, 2024
You know what I saw in a 100-yuan hotel? Air conditioning, refrigerator, color TV, washing machine, and even a microwave oven. Although I didn't use any of them, it was pleasing to the eye, wasn't it? There was also a bar in the room that looked very artistic. The quilt cover was very clean, and the mattress was moderately soft and hard. The hotel is located on a very lively and entertaining street. The snack stalls across the road formed a long line. Because it is very close to Yunnan Normal University, many students from Yunnan Normal University gathered around the snack stalls to buy food, so it was very convenient to eat something. Of course, there are pros and cons. At three or four o'clock in the morning, there are still people singing in the distance, which is not very friendly to people with light sleep.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our Xiaomai Smart Apartment Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again! I wish you a pleasant journey!
Guest User
Discount Twin Room
Stayed in Jul 2024
Family
7 review
2.5/10
Posted on Aug 13, 2024
The worst stay ever. The bathroom didn't even have a door, it was so small that I couldn't even turn around. The message I sent was not clear at all, and I couldn't understand it. When I called, no one answered or the call was busy, so I had to take a taxi. Don't be greedy, I'm afraid of staying in such a hotel once. The plug for boiling water was broken, and I didn't even dare to boil water.
Original TextTranslated by Google
Response from Property: Hello, first of all, the bathroom in each room has a door, and the room size is similar. So far, I haven't heard any guests say that the space is too small and they can't even turn around. This is a bit exaggerated. Secondly, regarding the pick-up and drop-off service, we send the same information to the guests when they arrive at the station. The information sent by each guest is the same. If you are not picked up at the station, the front desk will definitely tell you that they will send you to the station for free the next day. The special room type can only enjoy the pick-up or drop-off service once, and you can choose one of the two. If the kettle for boiling water is broken, you can go to the front desk to replace it at that time. The front desk will definitely replace the kettle for you and solve the problem for you as soon as possible. We will also make timely rectifications for the problem you mentioned. I'm sorry again that I couldn't bring you a better experience.
Anonymous User
Deluxe Suite - 4-Person Occupancy
Stayed in May 2024
Family
1 review
8.7/10
Very Good
Posted on Jun 28, 2024
Located between three schools, very close to the station. The hotel provides station pick-up service, which takes only a few minutes. It is very convenient. There is a night market and supermarket downstairs. It is still very prosperous downstairs after 10 o'clock in the evening. The snacks are good and cheap. This price and this location are very good
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our Xiaomai Smart Apartment Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again! I wish you a pleasant journey!
Anonymous User
Discount Twin Room
Stayed in Jul 2024
Other
3 review
2.5/10
Posted on Aug 30, 2024
Poor hygiene. Shower gel is poured directly into water.
Original TextTranslated by Google
Response from Property: This shower gel is filled with water. This is the first time I have heard a customer say that if there is really no shower gel, you can come directly to the front desk and tell the front desk. Also, if you are not satisfied with the hygiene at that time, In fact, you can choose to return it directly on the spot. Our aunt cleans our house every day. You don't have to be so hostile to us just because you placed the order on the wrong date!