88 Moo 3 Aonang Muang, Ao Nang, Krabi Province, 81000, ThailandLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.3/5
Luar Biasa
112 ulasan
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Ulasan terverifikasi
Lokasi4.4
Fasilitas4.2
Layanan4.4
Kebersihan4.3
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Kel226622
Deluxe Bungalow
Menginap di Nov 2024
Pasangan
16 ulasan
3.7/5
Diposting pada 24 Des 2024
Pakasai is a great option for accommodation in Krabi as it has an excellent location to Ao Nang beach and market! We have stayed at Pakasai twice (2023 and 2024) although we enjoy the facilities and staff, the rooms at Pakasai are quite outdated considering the hotel price. However, we don’t spend much time in the room so we still love this hotel! Great pool and nice to see dusky lead monkeys visit the trees above hotel! Overall this is a great hotel with the most amazing staff!! We will come back to this hotel 🫶
Terjemahkan
Aimee.C
Chalet Bulan Madu
Menginap di Okt 2024
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 17 Nov 2024
A Mixed Honeymoon Experience at Pakasai Resort, Krabi 💚
My husband and I recently stayed at Pakasai Resort in Krabi for our honeymoon, spending 6 days and 5 nights in their charming Honeymoon Chalet (Room 423). While the resort’s eco-friendly concept and tranquil natural environment created a memorable stay, our experience was a mix of highs and lows due to varying levels of service.
On a positive note, we were thoroughly impressed by the outstanding hospitality of Hakim and Ibrahim, two staff members who truly went above and beyond. Hakim (the one who attached in photo with loved one) welcomed us warmly on our first night, providing fantastic recommendations for must-visit spots in Krabi, which really enhanced our trip. Ibrahim (didn’t get a chance to take a photo, he was on his off day during our last day in Pakasai) was equally helpful, especially when he assisted us with our heavy baggage to our chalet, located at the highest point of the resort. His suggestion to rent a bike in Krabi made exploring the area more enjoyable and convenient.
However, our experience at the front desk left us feeling disappointed and disrespected. After a tiring walk back from Aonang Landmark Night Market for 20 minutes, my husband and I were exhausted and thirsty. We decided to rest at the lobby and politely asked the receptionist named Pin, if we could have some water to drink. Her response was curt and dismissive: “Here don’t have water. If you want water, you can go to the restaurant to buy it,” she said, pointing to the restaurant without a smile.
As me and my loved one came with a background in hospitality, we found this interaction unprofessional and lacking in basic courtesy. What made it worse was witnessing her behavior toward other guests shortly after. When a few Western guests arrived, her demeanor completely changed—she greeted them warmly, with smiles and respect. This stark contrast made me question whether there was a double standard in how Asian and Western guests are treated.
Despite this incident, Pakasai Resort has much to offer, with its peaceful environment, eco-conscious practices, and the strong hospitality of most staff members. I would also like to kindly request that management recognizes Hakim and Ibrahim for their outstanding service, as their dedication truly made our stay memorable. Staff like them are an asset to the resort and should be rewarded for their exceptional efforts.
To Pakasai Resort management, I hope you can address inconsistencies in service to ensure every guest feels valued, respected, and welcomed equally.
Terjemahkan
6/7
Tamu
Deluxe Bungalow
Menginap di Jun 2024
Pasangan
5 ulasan
5.0/5
Fantastis
Diposting pada 11 Jul 2024
Great location where takes only few minutes to the beach.
Lots of service such as laundry and currency exchange, convenient stores are within 1 minute walk from the entrance.
Every room and every Villa is surrounded by green and bird's Singing.
The staff are nice and professional.
Also We like to have breakfast at the nearby waterfall and enjoy the sunshine through green.
I would like to recommend people to stay with pakasai resort if they plan a vacation in Krabi.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our great location, just a few minutes from the beach, and found the nearby services convenient. It's fantastic that you appreciated the lush surroundings and the pleasant sounds of nature.We’re glad you enjoyed breakfast by the waterfall and the beautiful sunshine. Your recommendation means a lot to us, and we hope to welcome you back to Pakasai Resort for another memorable vacation in Krabi.Best regards,Pakasai Resort
Tamu
Kamar Grand Superior
Menginap di Apr 2024
Sendiri
4 ulasan
4.5/5
Sangat Baik
Diposting pada 7 Mei 2024
Great location (just a minute's walk from the main road and right next to a 7-eleven).
Got upgraded to a honeymoon suite from a double room (probably because the suite's sink pipes were leaking).
HUGE room.
My favourite thing was to drink my morning coffee in the swing bed on the veranda outside and listen to the creatures making all sorts of funny sounds in the surrounding trees and look for lizards running around hastily.
Then pool is only 1.2 m, but it's better than swimming in the polluted Aonang beach.
They can arrange airport pick-up for you (1000 bath for up to 3 ppl and 3000 for up to 9, but taxis are cheaper (600 bath))
A very relaxing stay.
Terjemahkan
Tanggapan dari Properti: Dear Value Guest,Thank for your choosing to stay with us and your kind review. We are delighted to know that you like our green spacious location, as well as the eco-friendly concept of our resort. Our guest's best experience is our priority. We hope to have you back here again in the near future.Best Regards,Pongsak
Sandisb
Deluxe Bungalow
Menginap di Apr 2024
Pasangan
2 ulasan
4.2/5
Luar Biasa
Diposting pada 26 Mei 2024
Hotel is well managed, greenery everywhere. The Staff was very kind and helpful.
Terjemahkan
Tanggapan dari Properti: Dear Sid,Thank for your choosing to stay with us and your kind review. We are delighted to know that you like our green spacious location, as well as the eco-friendly concept of our resort. Our guest's best experience is our priority. We hope to have you back here again in the near future.Best Regards,Pongsak
Preeyawan Somyarrayachon
Deluxe Bungalow
Menginap di Agt 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 20 Sep 2024
The room was perfect, and the food was really good with many choices of Western dishes. Dinner was delicious.
Terjemahkan
Tanggapan dari Properti: Dear Khun Preeyawan,Thank you for your wonderful feedback! We’re thrilled to hear that you found your room perfect and enjoyed the variety of Western dishes during your stay. We're especially happy to know that you had a delicious dinner with us.It was a pleasure having you as our guest, and we look forward to welcoming you back for another great experience soon.Best regards,Pakasai Resort
sun
Deluxe Bungalow
Menginap di Agt 2024
Bepergian dengan teman
24 ulasan
3.2/5
Diposting pada 3 Sep 2024
Reasonable good hotel- breakfast good and can request for food you like example I want porridge- they will prepare next day - -
Terjemahkan
Tanggapan dari Properti: Dear Sun,Thank you for your kind review. We’re glad to hear that you enjoyed your stay and appreciated our breakfast service. It’s wonderful that our team could accommodate your request for porridge, and we’re happy to ensure your preferences are met during your visit.We look forward to welcoming you back to our hotel soon.Best regards,Pakasai Resort
Tamu
Deluxe Bungalow
Menginap di Mar 2024
Keluarga
4 ulasan
4.0/5
Luar Biasa
Diposting pada 14 Apr 2024
Stay with zero carbon footprint. Swimming pool is nice. Breakfast is good.
Terjemahkan
Tanggapan dari Properti: Dear Value Guest,Thank for your choosing to stay with us and your kind review. We are delighted to know that you like our green spacious location, as well as the eco-friendly concept of our resort. Our guest's best experience is our priority. We hope to have you back here again in the near future.Best Regards, The Management Team
sg-girl
Chalet Bulan Madu
Menginap di Jul 2024
Pasangan
25 ulasan
2.7/5
Diposting pada 6 Nov 2024
Location is a bit far from the beach but hotel do provide free shuttle. Room is ok but because because when i was staying there, there is some construction going on so it's was a bit noisy.
Breakfast is excellent with super nice view of the sea n mountain really give us a very holiday vibe when having breakfast.
Love the pool too although not very big but the views is super awesome and the pool bar cocktail is so yummy and price friendly.
Terjemahkan
Pengguna Anonim
Premier Suite
Menginap di Des 2023
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 28 Jan 2024
Great hospitality, great location, walking distance 1 minutes to 7-11, definitely will visit Krabi again!
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our hospitality and found our location convenient, especially being just a minute's walk from 7-11. Your positive feedback motivates us to continue providing great experiences for our guests.We can’t wait to welcome you back to Krabi in the future!Best regards,Pakasai Resort
Richieyu316
Deluxe Bungalow
Menginap di Jun 2024
Bepergian dengan teman
2 ulasan
3.5/5
Diposting pada 25 Jul 2024
One of the room was not cleaned when we checked in was given to us the room left by someone check out
Terjemahkan
Tanggapan dari Properti: Dear Richieyu316 ,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced with the room not being cleaned upon your check-in. This is not the standard we strive for, and we understand how disappointing this must have been.We appreciate your understanding, and please know that we are taking steps to ensure this does not happen again in the future. If there is anything we can do to make your stay more comfortable, please let us know.Thank you for your feedback, and we hope to welcome you back for a better experience.Best regards,Pakasai Resort
Sonja
Deluxe Bungalow
Menginap di Jun 2024
Bepergian dengan teman
5 ulasan
4.0/5
Luar Biasa
Diposting pada 24 Sep 2024
A very nice and pleasant place. The location is very good and for those who are not keen on walking to the beach there's a bike rental right across the street.
We had a very nice and clean cottage and the breakfast was decent. However, we weren't really satisfied with the food the restaurant had to offer for dinner so we wouldn't recomment it.
The pool was nice and the staff were friendly.
Terjemahkan
Tanggapan dari Properti: Dear Sonja,Thank you for sharing your experience with us! We’re delighted to hear that you found our resort to be a pleasant place and appreciated our convenient location, as well as the bike rental option nearby.It's great to know that you enjoyed your clean cottage and our breakfast offerings. We’re sorry to hear that your dinner experience did not meet your expectations. Your feedback is important, and we will share it with our culinary team to make necessary improvements.We’re glad you enjoyed the pool and found our staff friendly. We hope to have the pleasure of welcoming you back for an even better stay in the future!Best regards,Pakasai Resort
Tamu
Deluxe Bungalow
Menginap di Mei 2024
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 21 Jun 2024
Loved the room! Spacious and cozy. Great location and it was very peaceful, not noisy from Ao nang pubs. Really impressed
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your fantastic review! We’re so pleased to hear that you loved your room and found it spacious and cozy. It’s wonderful that you enjoyed the peaceful location away from the noise of Ao Nang pubs.Your kind words inspire us to continue providing great experiences for our guests. We look forward to welcoming you back for another relaxing stay!Best regards,Pakasai Resort
Curious Ape
Deluxe Bungalow
Menginap di Apr 2024
Sendiri
2 ulasan
4.2/5
Luar Biasa
Diposting pada 24 Mei 2024
Very suitable if you are passionate about nature!
There are many trees and plants in the hotel grounds, almost like living in a botanical garden where you can breathe in fresh air all around.
Sounds of birds and cicadas and occasional sightings of squirrels and Leaf monkeys (usually on the tree tops only - they don't bother guests).
If you don't mind walking/climbing stairs (there are about 2 to 3 storeys in each of the hotel blocks and none has lifts), this hotel is a great choice.
There was some minor renovation work going on near the lobby and pool area but I didn't hear any noise/disturbance during my stay.
Hot and cold water dispenser is available free outside the gym for you to refill your water bottle.
Excellent location as you get to enjoy both Ao Nang beach and Nopparat beach in about 10-15 minutes' walk. Shops and restaurants are also within short walking distance.
Enjoyed my stay!
Terjemahkan
Tanggapan dari Properti: Dear Curious Ape,Thank for your choosing to stay with us and your kind review. We are delighted to know that you like our green spacious location, as well as the eco-friendly concept of our resort. Our guest's best experience is our priority. We hope to have you back here again in the near future.Best Regards,Pongsak
haebaraki
Chalet Bulan Madu
Menginap di Sep 2023
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 20 Okt 2023
Had my stay here for 3 days 2 nights around october 2023. It was a pleasant and wonderful stay here with warm welcome from their staffs always smiling and greeting us. Booked honeymoon suite and it was lovely and spacious! Located a bit hilly you need to climb abit but it's okay. Kindly note this resort located on hillside so you need to alot of strength to walk around unless u book premier room or any rooms not suite/chalet which are located just besides the reception area. Breakfast here is non halal. This is an eco friendly resort so there is no lift only lots of stairs but i lovee the idea of it. They didnt use single plastic used, their amenities such as shower gel are organic and smells lovely! But they didnt provide dental kits. Aircond super cold and all their room services working fine! Got 7 eleven just infront of the resort, motorbike rental and night market which is less than 5 minutes walk. Hope to come back here again! Super love this resort!
Terjemahkan
6/11
Tanggapan dari Properti: Dear Haebaraki,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your stay in our honeymoon suite and appreciated the warm welcome from our staff. It's wonderful to know that you found the room lovely and spacious, despite the hillside location.We’re glad you enjoyed our eco-friendly initiatives and the organic amenities we provide. Your feedback about the breakfast options and the absence of dental kits is valuable and will be taken into consideration.We’re pleased that you found our location convenient, with easy access to local amenities like 7-Eleven and the night market. We look forward to welcoming you back for another memorable stay!Best regards,Pakasai Resort