Ulasan Shell Villa Apartel Resort

The location of the hotel is really far away from points of interests or restaurants and the photos regarding the hotel here is different from what we see online. The owner is really nice and helpful but could not be found most of the time. Breakfast was great. There's no tables or chairs in the room. A stove is provided but it's not connected to any gas and thus is not working. The shower is either too hot or too cold.

My friend like this hotel, very comfortable.

飛行過程中轉選擇的一個酒店，寄送機都是阿爾法，真正物超所值。但是最值得感恩的是酒店所有工作人員的服務態度，突發腰椎盤突出奇痛無比，酒店人員熱心協助，跑步帕勞幫忙買需要的東西。幫忙買了枴杖，止痛葯，還幫忙買到了我需要的拉拉褲姨媽巾。還有一個服務人員居然是菲律賓理療師，幫忙做了康復理療整骨。最後送機看我行動不便特地把車開到門口。還特地多派一位阿姨幫忙。真的很周到。直到我們都走了酒店管理人員還微信吩咐我要擔心滑倒應該使用什麼防滑材料。被感動到了，還會再來當面感謝所有工作人員。再次感謝🙏

팔라우 숙소 추천이에요 직원들 다 친절하고 방도 깨끗하고 에어컨도 잘돼요 팔라우 가면 재방문의사 100프로입니다!

部屋は広いので、広々と使えて良かったです。 空港からホテルへの送迎サービス以外に、ホテルのスタッフに頼んで、コロール中心街にも送迎して頂いたりできました。

位置雖然離市區有距離，但經理Leo跟服務人員josh sylvie人非常好跟熱情～也有共用廚房可以去超市買東西回來煮，需要租車或是行程上的建議都可以問Leo唷！

공간도 넓고 직원분들도 친절하고 좋은숙박이었습니다. 재방문의사 있으며 가족들과 여행에 좋을것 같습니다. 추천합니다

정말 친절하시고 잘 대해주셔서 편안하고 즐겁게 보내다 갑니다^^ 정말 감사드려요 ! 덕분에 최고의 여행이었습니다😄

スタッフがとても親切でした。部屋も広くて快適です。 コスパはすごく良く、また利用したいと思います。

Highly recommend! Facilities were great and the staff was amazing. They went the extra mile to make sure we had an enjoyable experience by advising us on what to visit, arranging tours and car rentals, etc.. You will enjoy your stay. A warm thank you to all the staff.

We loved staying here. The villa has a shared kitchenet with all the basics you need including microwave, coffee machine, gas hob, fridge freezer, toaster hot / cold water dispenser. The rooms are very spacious with large bathrooms. the space is clean, the beds comfy and the towels fluffy! But what really makes this hotel special are the staff. A guest couldn’t ask for more from Leo and his team. Super friendly and attentive. Josh, was so helpful, always smiling, always checking to see if we were OK. Leo was super helpful, knowledgeable and went out of his way to make sure everything was perfect for us. I had a small medical emergency and I wouldn’t have wanted to be anywhere else, they helped me every step of the way.

Looking for a resort for your wife and family to hang out in the day while you are out diving then this is not the place. Go to Cove. Looking for a resort that has a poolside bar and big western bar /restaurant /lawn /buffet then go to Cove. HOWEVER, if you want a special secret place that is 1/3 the price of Cove and a great place to sleep while you use your hotel arranged $50 /day car rental then stay here! The hotel is local and smaller so it is a great place to sleep at night with good size breakfast and plenty of free breakfast coffee. It is similar to Cruise Control Diving Center, which Leo, Shell Hotel Manager, helped me find and actually drove me to. I wish I could have given him a big tip! CrCont Diving is Japanese tailored, English speaking, Japanese traveler and Western traveler place that is larger than Sams and Fish&Fins, yet not as well know outside the Japanese tourists. It is less than half the price as the others and all the dive places use the same 500 hp boats and go to German Channel, the Big Hole and Blue Corner etc. (The three biggest sites). How did I find out about it? Leo from Shell Hotel personally took me there! Getting back to Shell, it was great. I lived the clean Balinese interior. There was no mold, no bugs on the floor and modern toilet, shower and sink that are even better than my upscale home in the USA. I have not written a review of a destination hotel before. I did this because I owed travelers this inside only special gem of a place that charges so much less and isn’t on the Google searches. I wish they would put this on Google Maps or the Apple Maps that comes with the iPhone. That way more people would know about it. Yes, they rented me a car for $50 per day including insurance. They took me to Cruise Control Diving. I hadn’t heard of them before either. I did put some pictures of Shell on this review. Again, Shell is not the place you will want to hang out at all day. It is a more local hotel that is a great place to lay your head at night. It is priced lower because it is not a resort. If you want to go to Palau and need a super clean and helpful staff, oh yes, did I say 1/3 the price of a resort :) , then this is the place to stay where you won’t feel ripped off. It is like a B&B but your own and not in someone’s house. In it’s category I highly recommend it 10/10. The staff will give you all the inside knowledge of Palau and take you to locals priced places. Thank you Leo!

We visited Palau in August 2023. We stayed in Koror at Shell Villa apartel resort. We definitely recommend this hotel. The rooms are spacious, very clean and equipped with all necessary facilities. Location very good. The transfer from the airport is very short and you can get to the city center on foot. Most importantly, very polite and helpful staff. Open to all guests' needs and requests. If we visit again, we will definitely choose the same hotel.

Was met by the hosts at the airport and given a very intimate welcome, including pointing out landmarks and interests on the ride to the airport. The room was roomy for one, but perfect for two. The common rooms were a nice touch and the breakfast tasty.