Issues: Music by the pool: playlist always on repeat, i booked a 10 day holiday so you can imagine my brain after 4 days. and unfortunately the Turkish guests always have what they want, it has to be Turkish music most of the time. There was this particular time that afrobeats was playing, and someone Turkish complained and in an instant it changed. Next issue: staff doesn’t speak English. There was a time that they didn’t leave towels in my bathroom, I asked the reception staff for towels, and another staff members left bed sheets. I had to wait 1 hour for towels to be delivered into my room. I went to the reception and said I would get the towels myself and they were so rude and said: do you think I have towels here? Next issue: -entertainment has days better than others. Staff entertainment behaviour is not the best, especially the male with a ponytail and tattoos at the back of his legs. His attitude is terrible. He is not professional at all. and not to mention that he is ALWAYS drunk in the club summer garden, which it’s outside the resort. I don’t want to even mention his behaviour. Not to mention, the nastiness that comes out of his mouth. He is very immature, and out of place. Very bad reputation for the resort. Now let’s talk about that they never registered my child in the system, and how I found out was because the housekeeper kept leaving 2 towels when cleaning the room in the morning. And not three. I asked her why and she told me there is only two people registered in the room, we were 3 people in total. So in case of fire or any other accidents, my child would have been non existent in the resort. We checked out and he still was not registered in the system. Next issue, the bathrooms, wholes in the tiles, pipes not fixed properly. Numerous times I complained that my bathroom was flooded with water on the floor as there was a leakage in the sink; and they did absolutely nothing. I spent the holiday putting towels on the floor to absorb the water. This issue was not only in my room but my friends room too, her bathroom sink was constantly leaking. I took pictures and videos of everything, showed them to the staff in the reception and nothing was done. I asked to move room, still nothing was done. Next issue, Beach bar - what a non sense. The entertainment is terrible. It would start packed up with people, and not even 20 min into whatever they organised, people would be leaving. Also, It shuts at 11pm. So if you thinking of booking a holiday just know that there is no entertainment after 11pm. Also, the amphitheater- ridiculous. They perform random shows and then you have to leave the place and walk all the way to the beach bar. Next issue: Drinks are terrible. If you are looking for a good cocktail, their rum and vodka, and whiskey is the worst quality ever. Not to mention the wine, so bad !!! Next issue: Food : the same thing every single day. As mentioned, I booked 10 days. I lost my appetite after 5 days. Also
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