Great Southern Killarney

Beautiful hotel perfectly located a stone throw away from Killarney city centre. Friendly staff & fantastic service at both check in & breakfast. Will definitely stay here again & highly recommend.

Nice stay.

We had a fantastic stay, the hotel is lovely. Great food and amazing staff. Erin at the front desk was very helpful and made our stay even better. Had dinner in the restaurant and lunch in the bar, great food and excellent service. Can’t wait to go back.

We held a family event for a communion at the hotel and had a fantastic experience! The service and food were excellent. Special thanks to Michaela for helping us with the booking and to Kathleen and her team for their outstanding food service. We will definitely be back for future events.

An absolute delight from moment we stepped through front door. Every colleague that worked there was so friendly and welcoming .My mother was delighted with her surprise slate and card in her room and equally thrilled with her "birthday desert".we ate in restaurant and bar all top notch and so much choice at breakfast .Pool area was immaculate A massive thank you to all for making her trip so special . A home and real experience. Can't wait to return

Family stayed for a few nights at the Great Southern Killarney in May. This was our fourth stay at the Great Southern Killarney. This was the most enjoyable stay by a long shot. There is little doubt that the standards have rocketed at this hotel right across the board and Hotel staff and Management have done a really magnificent job in creating something so special for guests. And this was right across the board, Rooms, Cleanliness, Food, Welcome, Fabulous Swimming Pool etc. The Management and Staff can take a bow as this was the best stay we experienced at any Hotel ever! The full package and so so enjoyable. The welcome was warm and courteous. Staff were absolutely fantastic, friendly and helpful. Made the stay really inviting. There was a great sense of respect amongst staff members, and this is great to see. It creates a great vibe for guests too. Our fabulous family Room was spotless and spacious and quiet. The hotel lobby and halls were immaculate with not a speck of dust to be seen. There is great character and a sense of history here. Breakfast was superb. Everything you need on a menu. A wide choice of fabulous breakfast alternatives with the full Irish fry outstanding. Coffee was the business. Plates warm and food perfect. Juices and almost whatever catches you imagination available on the menu. Dinner was excellent as well. And a pint of Guinness was top notch and relaxing! Weather in Killarney was sunny and warm. The GSH gardens looked heavenly with birds singing and rabbits looking homely on the lawns. The gardeners really do a great job in maintaining the plants and lawns. It all looked like so perfect and an evening walk through the gardens was paradise personified. We will be back again to the Great Southern Killarney. Thanks to staff and management for making this a lovely, memorable, and relaxing stay. You should ALL be so proud as a team. The Great Southern is back to its best without a doubt. Well done and Thank You! See you soon again PG.

I was so exited to stay at this hotel as the photos online were so beautiful. But honestly it did not live up to expectations for many reasons. IT just wasn’t the luxury hotel I was expecting. Firstly, the hotel caters to large bus tours. This takes away the charm as there are constantly large groups checking in and out and luggage and golf clubs everywhere. If you’re looking for quiet charm, this isn’t it. It’s like a motor lodge on a highway, with large groups of loud American pensioners checking in and out every day. My first impression….The head bellman, Sean, who assisted me to my room, was just so unwelcoming , he didn’t even greet me just waved at me to follow him, he didn’t talk to me except to tell me that my luggage was “so heavy”. He didn’t tell me about the room, didn’t use my name, didn’t talk about the hotel, didn’t ask me if I needed anything, just grabbed his tip and left. Not a good first impression. He made me feel like I was bothering him. The dining options here are so limited. The breakfast service is shockingly bad. Servers could not care less about getting your order correct. They served my toast and coffee to the table next to me one day, the next day brought my toast to me ten minutes before my breakfast, so the toast was then cold. The continental buffet is picked over and things are not fresh. Old stale scones and old fruit. One day I ordered avocado toast and it was a half piece of bread, Not even toasted, covered in store bought cheap guacamole. It was so gross. I expected more Irish food and specialities, but no. The food quality is just poor. No flavor. Everything needed salt. Not even average, really just poor. The servers need a lot of training. Treated myself to afternoon tea. They serve it in lobby. Not in the lovely, quiet and private Reading Room or one of the private salons, in the lobby. The food was plentiful but very bland. Service was amazing. In the middle of my tea service a huge bus tour checked in right next to where I was sitting. So I got to have tea while a loud group of bus tour people stared at me. This ruined the experience. Again, no attention to detail. The lady who served me at tea, Martina, was delightful. She’s a gem! But the food wasn’t good. My room , while lovely, wasn’t cleaned well and was recently renovated but had no air conditioning. Some rooms have AC, some don’t, but they don’t tell you that. Deceptive. The room cleaner left dirty coffee cups, wet towels, and didn’t empty the garbage. I had to call every day to request replacements of things like coffee, clean tea cups, shampoo……there was no attention to detail. The rooms have No luxury touches. No turn down. Nothing special. It’s very unclear where you can eat lunch and dinner. This hotel has several dining venues that don’t seem to be open. Why not serve drinks in your beautiful garden? Why can’t you make a dinner booking at Brownes? Why is booking afternoon t

Stopped in for Lunch. Delicious. Great service - especially from Selina. Excellent quality food, very nicely presented. Tastefully decorated room in a very well preserved classical building. Selina went ‘beyond the call of duty’ to make sure we were well looked after. It was a very pleasant visit.

Friendly greetings at the entry to helpful Front Desk- helped with parking bags and directions to town. And with Ferry ticket purchase. Nothing was too much to do. Lovely staff. Stunning hotel. Loved the breakfast setting and food. Wish we could have stayed longer.