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Ulasan terverifikasi
Lokasi4.6
Fasilitas4.7
Layanan4.7
Kebersihan4.9
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Gary Ong Wei Kiat
Kamar Standar dengan 2 Tempat Tidur Single dan Pemandangan Gunung
Menginap di Okt 2024
Bepergian dengan teman
4 ulasan
5.0/5
Fantastis
Diposting pada 27 Okt 2024
Absolutely loved the hotel and stay! Cosy clean rooms, great vibes, food and passionate service (from security guards to housekeepers at every level)!
Breakfast buffet has great selections and very tasty menu, service staff is extremely attentive to your needs and service deserves great commendation (every single one of them)! It was a bit difficult to read the names off the badges, managed to only saw Sabina’s and Arun’s name but there are just so many more staff whom I’d like to show appreciation from front desk to concierge and really everyone!
They do not just serve you but engage with you through conversations making you feel at ease and like at home during the stay. Liked how the laundry system works and also the gym which are both 24 hours. No complaints at all and I would definitely like to stay here again when I am at Nepal the next round.
10/10 recommend and you will have no regrets!
Terjemahkan
6/12
Tanggapan dari Properti: Dear Gary,Greetings from Holiday Inn Express Kathmandu Naxal,Thank you so much for your wonderful and detailed feedback! We're absolutely thrilled to hear that you enjoyed your stay and that our team made such a positive impression on you. It's fantastic to know that you appreciated the cozy rooms, delicious breakfast, and the attentive service from all levels of our staff. We’re especially grateful for your kind words about the team. We’ll be sure to pass on your compliments to everyone.We're also glad to hear you enjoyed the laundry system and our 24-hour gym facilities. Your recommendation means a lot to us, and we can’t wait to welcome you back to our hotel when you're next in Nepal! Safe travels, and we look forward to seeing you again soon.Thank youPrajeena PradhanReservation Executive
Kamar Standar dengan 2 Tempat Tidur Single dan Pemandangan Gunung
Menginap di Mei 2024
Keluarga
46 ulasan
4.5/5
Sangat Baik
Diposting pada 3 Jun 2024
Nice view from the room with Mountain View on the 7th floor. Bedsheets and towels changed daily, water bottles provided everyday for free. Very nice staff. Good breakfast. Very convenient 24h room service if you need anything to eat or drink in the middle of the night.
Terjemahkan
Batzaya Ch
Kamar Standard Queen dengan Pemandangan Gunung
Menginap di Jun 2024
Bisnis
28 ulasan
5.0/5
Fantastis
Diposting pada 29 Jun 2024
I had visited to Nepal first. I so liked this hotel service. Very comfort and safe.
Terjemahkan
Tanggapan dari Properti: Dear Batzaya Ch,Greetings from Holiday Inn Express Kathmandu Naxal,Thank you for taking the time to write a review. We are delighted to hear that you had a comfortable and safe stay with us. We hope your first visit to Nepal was memorable, and we look forward to the opportunity to serve you again in the future.Thank you,Prajeena PradhanReservation Executive.
Barun Pandey
Kamar Standar Tempat Tidur Queen Size - Aksesibel
Menginap di Mei 2024
Pasangan
2 ulasan
3.7/5
Diposting pada 2 Mei 2024
The experience was overall okay, but the staff woke us up early in the morning (at 8AM). There was no noise proof, could hear people walking in the hallways.
Terjemahkan
Tanggapan dari Properti: Dear Mr. Pandey,Thank you for choosing to stay with us, and for sharing your feedback. While we're pleased to hear that your overall experience was satisfactory, we apologize for any inconvenience caused by the early morning disturbance and the lack of noise insulation. Your feedback is valuable to us as we continuously strive to improve our guests' experience. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Best Regards,Karthi VKGeneral Manager.
Tanggapan dari Properti: Dear Kulaqiangge,Greetings from Holiday Inn Express Kathmandu Naxal,Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us and found the room clean and tidy, the service warm and attentive. It means a lot to us that we were able to provide a memorable experience for you. We sincerely appreciate you choosing our hotel and look forward to welcoming you back on your next visit to Nepal. Safe travels and see you again soon!Thank you,Prajeena PradhanReservation Executive
Mou fan
Kamar Standard Queen
Menginap di Nov 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 19 Nov 2024
乾淨,舒服,溫暖,家的感覺
Terjemahkan
modest lxk
Kamar Standard
Menginap di Okt 2024
Sendiri
39 ulasan
4.8/5
Menakjubkan
Diposting pada 8 Des 2024
很不錯,服務很好,設施也新
Terjemahkan
Tamu
Kamar Queen Standar-Merokok
Menginap di Apr 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 2 Mei 2024
房間很乾凈,就是窗户不能打開,酒店服務非常好
Terjemahkan
Tanggapan dari Properti: Dear Guest,We sincerely appreciate you sharing your wonderful experience with us. It brings us immense joy to hear that your stay at our hotel was enjoyable and memorable. We apologize for any inconvenience caused and assure you that your comfort is our utmost priority. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future.Best Regards,Karthi VKGeneral Manager.