The only plus point of this hotel is the cleanliness. We were completely put off right from our first encounter with the reception. The person says sarcastically "abhi chahiye?" When we asked him to return our IDs, instead of simply saying " I'll return after taking a copy". We were the only guests and he seemed most disinterested and lethargic. Hospitality industry suffered a big blow because of the pandemic, but this hotel does not deserve any sympathy. We were tired and hungry and wanted to order food immediately, but the intercom was not working and they could not hear us. They did not even come to our room to enquire what we needed. We were so disgusted, just decided to go out and look for food elsewhere and all thanks to their behaviour, we discovered very good eating places. Unfortunately breakfast was included in the room cost and the food was pathetic. The parathas were really bad, even the next door dhaba served better parathas and kulchas. This is the only hotel which is so stingy in providing power points for charging. There were only two, above the bed centre of the wall. Don't they know charging phones on beds is a fire hazard? We discovered there are much better places to stay in the vicinity pricewise, viewise, location wise and above all hospitality wise.
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