wassco
20 November 2024
Cullinan is aesthetically stunning, it really has the wow factor. We were welcomed with Moet and strawberries, check in was smooth and professional. We stayed in a superior sea view room with views of the pools, sea and golf course which was really well equipped with everything you could need, good range of toiletries and a complimentary beach bag. There are various pools which are never particularly crowded (with the exception of the activity pool which is adjacent to the water park) so no sunbed wars here.... There are loungers in the L Pool which is beautiful and there is also music playing throughout the day which we liked. There are many food options during the day either at the main buffet, 24 hour restaurant or the a la cartes which are all included for lunch, in the evening the charges for a la cartes are quite high at around EURO49 compared to other hotels of a similar standard at EURO20. The selection and quality of the main buffet is excellent, as is the service (special mention to Ela who was exceptional at breakfast and in the Turkish at lunch), the staff to guest ratio is amazing and it shows with the high level of service here. The drinks service generally isn't as attentive as we've experienced elsewhere, especially by the pools however Ilona was fab at L Pool. Huseyin at the Pier Bar was fantastic, always making a daily 'special' cocktail for us to enjoy. Evenings bring a variety of live bands by the stunning Lotus pools, and can be enjoyed while dining, at the Lotus seating or from the Noble Irish pub - we chose to sit at the Noble as the staff were better, particularly Mali who was outstanding, giving attentive, friendly service consistently - he is a star! There's also a standard external professional show. Galapagos Beach club in the evenings is insane - we loved it! Dancers, great music and a really cool vibe, it was also well attended every night which enhanced the atmosphere. Our assistants Ilona and Anastasia were outstanding - responded well to each and every request and couldn't have helped us more. In summary, we loved it here, hotel is stunning, there are some fab members of staff. The a la carte pricing needs a review and there needs to be more staff at bars and pools. With a few tweaks, it can be number 1 in the area. We can't wait to return.
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