Ulasan Shalom Jerusalem Hotel

Dirty, old, and irresponsible. Our friends leave some products on hold until our way back, and they lose them or steal them. Nobody is to face the facts. The rooms and facilities are filthy. Disgusting in services too. Please save yourself a bad experience.

The worst experience staying in a hotel. The rooms very dirty. They do not clean and only put clean towels. Unsafe place, I left some personal items to be able to travel to Jordan and pick them up when I returned to Jerusalem and when I arrived they simply told me that you had lost them, that surely some other guest had taken them, they told me all of the above without taking responsibility for it, They did not solve anything, they simply disclaimed any responsibility. I would never stay at this hotel again. I hope my comment can save someone from living an experience like this. Don't be fooled the hotel doesn't even look like it does in the photos

A mid-range, somewhat tired hotel. The rooms towards the pool are somewhat larger that the ones to the back. Of course, the higher rooms have better views, we stayed at the 4th floor towards the back, facing the roof of the parking and facing the stairs leading upward to the next street. The hotel was built 1972, and it shows, e.g. stained carpet in the hallway, non-functional safe in the room and a tired bathroom. But it‘s clean and maintenance (bar the safe) seems to be good: other hotels this age are in worse shape. The elevator situation mentioned in other posts didn‘t bother us (it seems like we hit days of low occupancy) and we took the (small) staircase during shabbes anyway. The hotel announced new elevators in the lobby to be coming. We didn‘t eat at the hotel, so cannot comment on that. We did turn on the A/C briefly, but didn‘t like the smell and opened the window instead.

El hotel es bueno en cuanto a servicio al cliente y cumple como base para viajeros de un tour. Pero muy mal el wifi, prácticamente inservible por su lentitud. Se ve que este hotel tuvo grandes días en el pasado. El restaurante requiere más variedad, algunos alimentos son insípidos, en los desayunos se congestiona el area del café, la fuente de jugos nunca funcionó, en las cenas no hay más que agua y café soluble, ocasionalmente hubo un carrito con refrescos y vinos, pero hay que buscarlo. Las habitaciones con mobiliario viejo, pero en mi caso no hubo fallas y con buena vista. Finalmente, está lejos de todo, no hay donde comprar una bebida u optar por un restaurante cercano. En fin, si estás en un tour en el que te lleven a todos lados es un hotel aceptable, para ir por su cuenta, no lo recomiendo.