When I saw the hotel on *********** and visitors said it was a great hotel and put it in a great calendar, I booked it and I was happy, but when I went to it and after a long trip I arrived at night and the first surprise was that the hotel is very far from the main road. The taxi driver was looking for it in vain Until he phoned them to describe the place to him and when we went we found a very old building and a very bad entrance and the reception worse, not clean and very small and a young man working there only helps talking and when we found this bad shape we asked to see the rooms we went up the stairs because the second surprise is that there is no elevator in This small old building and the stairs are very uncomfortable and tired. When we went up to one of the rooms, we found the rooms are not as in the pictures at all, old, not clean and very cold, and there is no heating in the winter, what about in the summer, and there is no safe box in the room to keep your money in, and of course because of the late time we only found Overnight on this black night in it and we are very disgusted and the third surprise is that you are the one who carries the travel bags on the stairs and there is no help for you to the high roundabout like the third and fourth, and after we went up we felt Thirsty, we did not find water to drink. On request, the worker told us that there are small cups like the one on the plane, and he brought us only two. In the morning the breakfast was bad, and this is normal and we did not eat anything from it. We went to the manager in the morning and spoke to him that we do not want to stay and that the hotel management is a liar and offers what is not true. And the booking is also a liar for you. He responds to us and said we can’t get the money back. We actually did not take our money after several attempts. We left the hotel and lost our money in it. We went to another hotel that is much better than it, and its location is better, the service is good, and it has all the capabilities that the tourist needs, and it is strange that the Booking website has a rating lower than The one before him is bad. How do I not know? It is clear that the booking does not care about the customers who are important to their profits.. I warn you from this hotel.
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