Dengan menginap di Doubletree by Hilton Luxembourg di kota Luxembourg City (Dommeldange), Anda berada hanya 10 menit dengan berkendara dari Balai Kota Luxembourg dan Jembatan Adipatni Agung Charlotte. Hotel ini berada 2,1 mi (3,4 km) dari Pusat Kebudayaan Beggen dan 2,3 mi (3,8 km) dari Boulevard Royal.
Nikmati fasilitas rekreasi seperti kolam renang indoor atau nikmati pemandangan di teras. Fasilitas tambahan di hotel ini mencakup akses Internet nirkabel gratis, layanan concierge, dan pusat perbelanjaan di properti.
Nikmati masakan Prancis di The Green, diner yang memiliki bar/lounge dan pemandangan taman. Anda juga dapat tetap tinggal di kamar dan memanfaatkan layanan kamar (jam tertentu).Sarapan prasmanan disajikan di hari kerja dari pukul 06.30 hingga 10.30 dan di akhir pekan dari pukul 07.00 hingga 11.00 dengan biaya tambahan.
Fasilitas unggulan antara lain unit komputer, check-out ekspres, dan koran gratis di lobi. Merencanakan kegiatan di Luxembourg City? hotel menyediakan ruang seluas 1250 meter persegi yang terdiri dari pusat konferensi dan 16 ruang rapat. Parkir mandiri (biaya tambahan) tersedia di lokasi.
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 345 kamar yang dilengkapi dengan minibar dan televisi LED. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran kabel untuk menikmati hiburan. Kamar mandi pribadi dengan kombinasi shower/bathtub memiliki perlengkapan mandi gratis dan pengering rambut. Fasilitas mencakup brankas (dapat memuat laptop) dan meja tulis, dan layanan pembenahan kamar disediakan setiap hari.
"I stayed at the DoubleTree Luxembourg with my 80-year-old father, who is unwell and was extremely tired after a long day of travelling. Unfortunately, the room we were given was right next to the elevator motors, and the noise kept both of us awake almost the entire night. My father finally managed to fall asleep around 7:00–7:30 AM after hours of discomfort.
However, at 8:00 AM, there was a knock on our door. I opened it half-asleep, and the staff member simply said “It’s ok” and walked away. I later saw the same person again in uniform, so clearly they were a member of the hotel team. I still cannot understand why they knocked at that time, and what exactly was “ok,” especially when it was obvious the room had severe noise issues and guests could still be resting.
I shared all of this with the reception team and politely asked to speak with the manager. Instead of a brief conversation or even a quick acknowledgment, I was handed a handwritten note with the manager’s email. After travelling with an elderly parent who was in pain and exhausted, I was genuinely hoping for a bit of understanding or empathy. Even a short apology would have meant a lot at that moment.
I should mention that breakfast was also quite basic and didn’t match the DoubleTree standard I’m familiar with, so overall the stay was unfortunately far below what I usually experience with Hilton properties.
I’m writing this not to complain for the sake of complaining, but because the situation placed my father—who is already unwell—under a lot of unnecessary stress. As a loyal Hilton Honors member, this experience was difficult for me, and I sincerely hope management can review what happened and decide on an appropriate way to make this right."