Upon arrival, we received a warm and pleasant welcome. Check-in was smooth, and we were promptly shown to our room. I would classify this more as a 3-star hotel. Our room had an ensuite bathroom and a balcony with a lovely view. Having traveled extensively across India, we understand that encountering some bugs is common. However, our room was infested with small bugs, particularly around the bedside table, resulting in numerous bites. Despite this issue, the view from the bedroom was beautiful, and the staff were amazing. The food was good, offering great vegetarian options. Overall, the hotel was average. There are definitely better 4-star hotels in Munnar, and for tourists, I would recommend opting for 5-star accommodations.
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