Sheraton Huizhou Beach Resort

Ulasan Sheraton Huizhou Beach Resort

Sheraton Huizhou Beach Resort

No.1 Jinhai Road, Xunliao Town, Huidong, Guangdong, 516367, ChinaLihat Detail Hotel
Sheraton Huizhou Beach Resort
Sheraton Huizhou Beach ResortSheraton Huizhou Beach ResortSheraton Huizhou Beach Resort
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Sheraton Huizhou Beach Resort

8.3/10
1012 ulasan
Ulasan terverifikasi
Lokasi8.6
Fasilitas7.8
Layanan8.4
Kebersihan8.4
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Semua ulasan(1012)
Ulasan positif(893)
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Pemandangan laut bagus(156)
Lingkungan mewah(133)
Kolam renang sangat bagus(79)
Cocok untuk anak(63)
Resepsionis sangat ramah(51)
Bau tidak sedap di kamar(42)
Dekat pantai(29)
Ada area bermain anak(12)
Buruk(119)
JoyFoxx_3217
Kamar Twin dengan Pemandangan Gunung Deluxe
Check-in Mar 2025
Bepergian dengan teman
22 ulasan
10/10
Fantastis
Diposting pada 8 Jun 2025
I love this resort… I come everytime I want to chill far from the city
Terjemahkan
KIRIENA 丁香CARRIE
Kamar Twin dengan Pemandangan Laut Klasik
Check-in Apr 2025
Bepergian dengan teman
11 ulasan
8.0/10
Luar Biasa
Diposting pada 5 Mei 2025
Need renovations,but area is good
Terjemahkan
CN Man 420
Kamar Pemandangan Gunung Deluxe(king bed)
Check-in Apr 2024
Pasangan
7 ulasan
6.5/10
Diposting pada 10 Jul 2024
The only reason to book this hotel is if you have a dog and you'd like to take them to the beach. The hotel has seen better days. The entire pool area was closed and drained except one area for children. They have a private beach but honestly the public beach next door is much nicer.
Terjemahkan
Matt8888
Boutique Suite
Check-in Agt 2024
Keluarga
15 ulasan
6.5/10
Diposting pada 1 Okt 2024
Only one of the restaurants was open; for a resort, it felt like there was nothing to do.
Terjemahkan
Natgo
Kamar Pemandangan Gunung Deluxe(king bed)
Check-in Apr 2024
Pasangan
18 ulasan
10/10
Fantastis
Diposting pada 6 Mei 2024
Nice stay and pleasant experience. Secluded place with natural environment. Good service and friendly staff. Delicious food and comfortable facilities. Had a very good time spent there.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for your stay at Sheraton Huizhou Golden Bay Resort and express your love and praise to the hotel. We sincerely welcome you back to experience the warm and gracious service of Sheraton. Thank you.
Katie Khai
Kamar Pemandangan Gunung Deluxe(king bed)
Check-in Feb 2024
Keluarga
10 ulasan
10/10
Fantastis
Diposting pada 17 Apr 2024
A good breakfast. The rooms are very large, very quiet. The territory of the hotel is beautiful and has its own beach!
Terjemahkan
CIRO
Kamar Twin dengan Pemandangan Laut Klasik
Check-in Apr 2024
Keluarga
6 ulasan
5.0/10
Diposting pada 5 Mei 2024
overpriced hotel. old and bad maintenance, for sure no more there
Terjemahkan
Tanggapan dari Properti: Thank you very much for your feedback. We are fully aware that the aging of facilities and inadequate maintenance can significantly impact guests' stay experience, and this is an area we have been striving to improve. We will take your feedback seriously and use it as an important reference for enhancing our service quality and facility maintenance. We will strengthen regular inspections and maintenance of hotel facilities to ensure they are always in good working condition, providing you with a more comfortable and reassuring accommodation environment.Moreover, we recognize that pricing is a crucial factor for guests. We will be more cautious when setting our pricing strategies, ensuring that prices are commensurate with the quality of service, and strive to offer more discounts and promotional activities to reward guests' support and trust. However, we still hope you will give us a chance to prove our changes and improvements. If you have any opportunity to visit us in the future, we will wholeheartedly provide you with even better and more attentive service to make up for your unpleasant experience this time. Thank you once again for your valuable input. We will continue to work hard to deliver a more satisfying stay experience for every guest. If you have any further questions or need assistance, please feel free to contact us.
Tamu
Kamar Pemandangan Gunung Deluxe(king bed)
Check-in Mei 2023
Keluarga
1 ulasan
9.5/10
Menakjubkan
Diposting pada 28 Jun 2023
We spent two nights at Sheraton Huizhou Beach. We had a good time, and enjoyed a splendid summer weather. There are 5 pools at the hotel, plus some outdoor thermal baths. We enjoyed swimming in all of them. The big beach is NOT clean, and although it seems that this is not responsibility of the hotel, I think that they should invest in cleaning it at least once every few weeks, as the accumulated garbage (toys, plastics, nets, shoes, etc.) makes the experience of walking on it a bit disappointing and not so enjoyable. Besides that, even if the hotel itself is a bit worn out, it is still acceptable, quiet at night and clean. All the staff was very helpful, serviceable, very efficient and gave us excellent attention, specially Cassie at the front desk. The breakfast buffet is good, very complete. Overall, I loved the experience, and since the price is reasonable, I will surely come back to spend a few more days of relaxing rest here, I recommend it remarkably during Low-Season. Congratulations to all the Sheraton staff!
Terjemahkan
Tanggapan dari Properti: Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Huizhou.
Tamu
Kamar Twin dengan Pemandangan Gunung Deluxe
Check-in Mei 2023
Keluarga
1 ulasan
4.5/10
Diposting pada 4 Jun 2023
The worst Sheraton property I’ve ever visited. It’s like a 3 star business hotel tbh. This place is a joke. About half of the area between the main building and the ocean is abandoned. Several pools are empty and growing algae. The Wifi in the room didn’t work for a whole day. The seaside BBQ was garbage. The bell boy had no idea what he was doing. Breakfast doesn’t start til 7:30. From the lobby the main view is of an industrial facility across the bay. Everything is in disrepair. The AC works, some pools are serviceable, and there are some friendly staff but over all this place needs to be overhauled or shut down.
Terjemahkan
Tanggapan dari Properti: As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.
Alina
Kamar Pemandangan Gunung Deluxe(king bed)
Check-in Apr 2023
Bepergian dengan teman
1 ulasan
9.0/10
Sangat Baik
Diposting pada 17 Mei 2023
It’s the second time in this hotel. It’s definitely not new but still ok. I’d chosen it for the second time because of the service and nice territory. There are lots of things to do even when it’s not the hot season. The beaches are quite clean as well as the sea. We stayed there during May holidays and as I know all the rooms were booked but we didn’t feel that there were lots of people, not noisy at all.
Terjemahkan
6/14
Tanggapan dari Properti: Dear guest, Thank you for choosing to stay with us and share your comments. We are truly sorry about your experience. We are always striving to get our service and facilities better through the effort of every staff. Thank you for your valuable comments and we sincerely welcome you and your family back to experience our warm service. Thank you very much again. Cheers.
Anastasia
Kamar Queen Size Bed Pemandangan Laut Klasik
Check-in Apr 2023
Keluarga
2 ulasan
7.0/10
Diposting pada 28 Mei 2023
Room was ok but too old, a little smell of mold, facing the sea Kids pool good size, but noisy with loud music playing, adults pool just nothing impressive, not enough sunbeds, for two pools only about 7 chairs There was a wedding starts late in the evening till about 11:30 at night, lots of noise and fireworks . The beach is clean, sea is clean enough. No restaurants in a walking distance, so we drove , all food is same everywhere, no western food accept the hotel .
Terjemahkan
Tanggapan dari Properti: As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology . We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.
852 Serendipitous Life
Kamar Queen Size Bed Pemandangan Laut Klasik
Check-in Sep 2023
Pasangan
10 ulasan
5.0/10
Diposting pada 7 Okt 2023
Very surprised about my experience considering this is Sheraton hotel. The location is in a distant area of the city of Huizhou but very quiet. There’s a decent number of things to do but all of very average or poor quality. It was a prime holiday time and everything advertised was either closed or I’m told in the case of the Spa, it had been closed for several years, even though signs were still posted about there being a spa. The beach was small rocky and quite frankly littered with large shipping containers in the distance and a large powerplant which ruined the view during sunset. The breakfast was bland and the evening dinner buffets were stopped. My partner and I decided to instead order takeout as the quality and price were not worth it. Staff were very kind and helped when possible, service is a mixed bag as one individual gave me a sloppy bag of water when I called for some. Others amenities were even offered: I needed a taxi to take me to the train station but I’m told there were no drivers at the hotel. Overall I will not be returning. Quite frankly I don’t see myself returning to Sheraton as this isn’t my first time having a poor stay with them.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for choosing to stay with us and share your comments. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology . We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Huizhou.
Amine Arwich
Kamar Pemandangan Gunung Deluxe(king bed)
Check-in Jul 2023
Keluarga
10 ulasan
8.5/10
Luar Biasa
Diposting pada 8 Okt 2023
Good beach and very helpful staff Very good breakfast and dinner options. Old hotel must do renovation asap
Terjemahkan
Tanggapan dari Properti: Dear guests, Thank you very much for staying at Sheraton Huizhou Golden Bay Resort and sharing your experience here. We will continue to devote ourselves to the maintenance and maintenance of facilities and equipment. We sincerely welcome you back to experience Sheraton warm and friendly service again. Thank you.
Jake Thomas
Kamar Pemandangan Gunung Deluxe(king bed)
Check-in Jun 2023
Pasangan
7 ulasan
8.5/10
Luar Biasa
Diposting pada 12 Jul 2023
Reception was very helpful and the service was very nice, they helped a lot. Breakfast was adequate and their are restaurants nearby the hotel with good reasonable deals because eating on the resort would be costly. Very clean rooms with strong air conditioners However the hallways of the hotel look a little outdated and could do with a little more modernizing, If you don’t have your own car then transportation wise getting here maybe a little tough, from the bus or the train station is far away.
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Huizhou Beach Resort.
JLouise
Kamar Twin dengan Pemandangan Gunung Deluxe
Check-in Jul 2022
Pasangan
10 ulasan
8.0/10
Luar Biasa
Diposting pada 28 Agt 2022
After a stressful week we are so happy to be here this place is so perfect to unwind and breathe a little. We enjoyed the private beach we had moment to have some quality time and also the pool. 3 pools are working so it wasnt crowded. It was so perfect for us as couple because the place was so intimate quite and peaceful. There just 1 concern, about the service most of the staff doesnt speak english so it was hard for us to order anything ( this is just for foreiners) but understandable . We still want to go back 😍🥰❤️
Terjemahkan
6/16
Tanggapan dari Properti: Dear guest, Thank you for choosing to stay with us and share your comments. We are truly sorry about your experience. We are always striving to get our service and facilities better through the effort of every staff. Thank you for your valuable comments and we sincerely welcome you and your family back to experience our warm service. Thank you very much again. Cheers.