Hotel Hot Springs Venice

UBICACION Y TRANSPORTE: El hotel está ubicado en Giudeca, la isla de enfrente de Venecia. Es necesario un barco para ir. El hotel ofrece un servicio en barco cada 30 min desde san marco, por 15€ por persona y estancia. OJO, no es gratis, he visto comentarios que dicen que es gratis, y en el hotel me aseguraron que nunca ha sido gratuito. Si quieres coger los barcos de ACTV que son como buses marítimos, vale 9'50€ por 75min, y de ese modo lo puedes coger en otra parada que no sea san marco y vaya a la isla de Giudeca. Esto es importante tener en cuenta porque al precio del hotel tendrás que sumarle unos 30€ si vais en pareja, por el transporte al hotel por estar en otra isla. Tengo que decir que la isla es muy bonita , con restaurantes muy buenos y bien de precio y esta muy poco transitada, solo van allí locales, no hay turistas y los precios no son como los de restaurantes para turistas. En ese sentido muy recomendable para estar en una parte mas tranquila de Venecia. PERSONAL: es muy amable, aunque no hablan español. Antes del viaje intenté comunicarme por todos los medios vía mail, chat o mensaje con el hotel pero fue imposible. Así que si tienes consultas que hacer al hotel como lo del transporte , es imposible. HABITACIONES: cogí una suite para estar cómoda y no tener problemas, no escatimé en gastos. hay dos zonas, la zona nueva y la zona vieja, hay unas habitaciones que son las viejas y son mas antiguas. Por suerte me dieron las nuevas. Las nuevas están mas arregladas, pero está muy muy lejos de ser una calidad real de un hotel de 5 estrellas. Como arquitecta he de decir que no cumple los estándares de calidad de los hoteles de 5 estrellas. Los acabados son descuidados y los materiales de mala calidad. Todo el suelo de la habitación estaba sucio. Había polvo en todas partes, las lámparas estaban llenas de polvo. Las vistas desde la cama, eran la puerta y unos extractores enormes llenos de polvo. La silicona de la bañera estaba despegada y mal puesta. El espejo del baño parecía sacado de un bazar oriental, un diseño horrible para ser un Hilton 5 estrellas. el sellado de las baldosas era inexistente. Algo muy importante, hacia mucho frio en la habitación y me di cuenta que entraba mucho aire frio por la carpintería de la ventana, que era nueva pero debía estar mal colocada. Aun poniendo las cortinas y la calefacción, seguía entrando muy frio. una pena que una obra nueva esté en esas condiciones. En todos los hoteles que he estado, y son unos cuantos, ya sean de 2,3,4 o 5 estrellas, los amenities de las habitaciones como el te o café, es gratis ( no las bebidas ni el alcohol, obviamente) pues en este hotel hay que pagar 6 euros por un te de sobre caducado y del mas barato que te puedas encontrar. Me lo tomé pensando que estaba incluido como en todas partes. Me indispuso por completo. me arrepiento por que en la misma calle del hotel había una cafetería muy agradable que me habrían puesto uno mejor y mejor de precio. En fin, un despropósito pagar lo que vale la noche del hotel para obtener eso, no merece la pena.

The basic room type I booked was special for the 10th anniversary. When I arrived, I said I wanted to upgrade, but it turned out that I upgraded at my own expense. The rooms that cost money are of course better, but the basics are not cheap anymore, and this anniversary was quite luxurious. As one of the eight palaces in Venice, the hardware environment itself is a destination worth experiencing in life. The service staff is also very enthusiastic, and the hotel specially sent champagne, which is a perfect journey.

This is the first time I write a review on Ctrip. I'll say that when you are away from home, don't be too hypocritical, and don't ask and expect too much. But this time I can't help but tell the truth. Let's talk about the price first. 1. The standard large room of this hotel is more than 4,000 yuan per night. This room type is enough for two people. After arriving at the hotel, we still asked how much it would cost to upgrade to a better room, and the front desk receptionist took us to see two upgraded rooms with different decoration styles, but it would cost about 350-400 euros. In the end, we gave up because of the price and felt it was not worth it. In addition to the larger space, although there is a sea view, it is not a floor-to-ceiling window. 2. The design style is dark. I personally think that this hotel should be suitable for young people under 25 years old who are avant-garde in art. It is a personalized design boutique hotel. For other business travelers with high comfort requirements/poor eyesight or older people, forget it, because it is really a bit dark, a bit dark, and the practicality of various buttons in the room is really a bit brain-consuming. It is more recommended to choose a chain brand five-star hotel). At least those brands are more mature in operation, the service is also very professional, and the courtesy is more diverse. 3. The reception is not good enough. There is no pick-up service. This is a hotel on the main island. If you come here, you can book a water taxi ticket at the airport (140 euros for two people, a special boat, 20-30 minutes to get off at the hotel door, it is quite smooth.), but you will be very embarrassed when you leave the hotel. Anyway, we are going to Lucia Railway Station to take 🚞 to Milan. The hotel staff did not provide any service to help us see off. You know, guests like us from the ”Eastern Tang Dynasty” have several suitcases and have to travel through several cities. We dragged several heavy luggage all the way, and there were 5-6 bridges on the cobblestone road and 20 minutes of walking. Oh my God! Where is the decency of staying in a boutique hotel? ! ! It's really ironic! ! As a hotel of this price on the island, a representative hotel, it is marked as the No. 1 luxury hotel in Venice on Ctrip... It really made me feel very, very bad. 3. I am quite satisfied with the hotel breakfast. You have to order a set meal on the spot, which is freshly made and not self-service, probably to avoid waste. As shown in the picture, the drinks, water, snacks, etc. in the mini bar in the room are all free. 4. If you are a little superstitious, you don’t have to choose this hotel, because the standard room is a sky view room, which is really depressing, with insufficient light, and dark style design. I almost brought my own black magic. There is also an art installation in the corridor at the door of my room. As shown in Figure 1, there are all kinds of monsters moving in a pool of mud... Just think about it and your stomach will tremble! When we checked in, we were very nervous, and we could only stay in this state of mind. The reason why I have such a long talk is to avoid many compatriots from stepping on thunder. In fact, Venice is very small. One day on this island is enough for you to play. It is similar to you visiting an ancient town in China, but the architectural scenery in Europe is more outstanding. There is no need to stay on this main island. Leave more time to other fun cities!

I booked three rooms at once and took my friends to travel to Verona. The hotel is in a good location and is suitable for self-driving tours. Parking is free and the coffee bar on the first floor is great. It is worth staying.

The location is the best! The room is old, but the stay is very comfortable. I drove here and asked the hotel to arrange parking service, pick up and drop off from the parking lot to the hotel. The trip was good, but the price was expensive. When I left, the hotel did not explain clearly that the parking fee was not included in the 220 euro price! The ”taxi boat” was also borne by the guests. I was a little disappointed when I left. I paid a high price, but I felt that the hotel took advantage of it... Of course, everything in Venice is expensive, but I think the hotel can provide better service! Overall, there is room for improvement! Next time I go to Venice, I will change to another hotel!

We had an amazing time staying in NH Collection Murano Villa. From the helpful staff to the fancy and comfy room, everything was great. We booked a superior double room which had all the bits and bobs you need for a vacation. We also had dinner at the restaurant and it was delicious. The waiter recommended all the best dishes we should try and we loved all of them. Bit pricey but worth it. Definitely recommend if you're visiting Venice and planning to stay in Murano.

The hotel is on a separate island and there is only this hotel on the island. The environment is well maintained. There is a pool and restaurant on the roof. You can see the main island of Venice. In terms of transportation, there is a ferry to and from San Marco Square on the main island. The boat and the one-way shuttle bus to St. Lucia Railway Station on the main island are free. We live in small suites, the rooms and beds are large, the bathrooms and cloakrooms are large, and the experience is very good!

My wife and I checked in on a Tuesday after getting off a 9 day cruise. We arrived earlier than we had expected and earlier than check in time. They jumped right on getting our room ready, that same night my wife started getting very sick. I went to the mall, that is just down the street from the hotel, and picked up some covid test kit and found out that she had covid. The staff jumped through hoops to meet our needs, Called me cab to take my wife to the hospital, furnished bus route and schedule, extended our stay by 2 days helped with finding a drug store where i could get meds for the wife then called me a cab to get me there. There is much more that they assisted me with while there and showing concern for the wife's health. The breakfast buffet was the best I have ever seen and service there was great. Highly recommend this hotel for your stay,

We stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later. We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.

The location is very convenient. St. Mark's Square and the water bus stop are very close. The style is quaint, some old, and all the so-called sense of history. Ordinary rooms are small, especially the ones that take the elevator downstairs. Because the itinerary changed, I stayed one day in advance and only booked the general room at this location. Feeling bad, dark and narrow. In particular, the next-door tenant still carries a dog, and does not understand that pets are allowed. The dog was calling all night and called the front desk to solve it. The back trip changed to the third floor suite and it felt good. Relatively quiet, there is a motor sound from the ships on the river.