Hotel Spa di Venice

The train station is a 15-minute walk away. The hotel service is very good. The hotel allows you to directly purchase gondola charters and customize motor tours according to your own schedule. The prices are clearly marked. I think it is more convenient than finding it yourself. I added 50 euros to upgrade to a loft. It is very convenient to stay with children. The service is also very good. The breakfast is OK. There are simple meals in the small buffet. I only stayed for one night, but the overall experience was good.

The location of the hotel is next to St. Mark's Square, which is convenient for sightseeing. The shower in the room should stand in the bathtub, which is easy to fall in and out, which is a potential risk for older people.

The location is very convenient. St. Mark's Square and the water bus stop are very close. The style is quaint, some old, and all the so-called sense of history. Ordinary rooms are small, especially the ones that take the elevator downstairs. Because the itinerary changed, I stayed one day in advance and only booked the general room at this location. Feeling bad, dark and narrow. In particular, the next-door tenant still carries a dog, and does not understand that pets are allowed. The dog was calling all night and called the front desk to solve it. The back trip changed to the third floor suite and it felt good. Relatively quiet, there is a motor sound from the ships on the river.

UBICACION Y TRANSPORTE: El hotel está ubicado en Giudeca, la isla de enfrente de Venecia. Es necesario un barco para ir. El hotel ofrece un servicio en barco cada 30 min desde san marco, por 15€ por persona y estancia. OJO, no es gratis, he visto comentarios que dicen que es gratis, y en el hotel me aseguraron que nunca ha sido gratuito. Si quieres coger los barcos de ACTV que son como buses marítimos, vale 9'50€ por 75min, y de ese modo lo puedes coger en otra parada que no sea san marco y vaya a la isla de Giudeca. Esto es importante tener en cuenta porque al precio del hotel tendrás que sumarle unos 30€ si vais en pareja, por el transporte al hotel por estar en otra isla. Tengo que decir que la isla es muy bonita , con restaurantes muy buenos y bien de precio y esta muy poco transitada, solo van allí locales, no hay turistas y los precios no son como los de restaurantes para turistas. En ese sentido muy recomendable para estar en una parte mas tranquila de Venecia. PERSONAL: es muy amable, aunque no hablan español. Antes del viaje intenté comunicarme por todos los medios vía mail, chat o mensaje con el hotel pero fue imposible. Así que si tienes consultas que hacer al hotel como lo del transporte , es imposible. HABITACIONES: cogí una suite para estar cómoda y no tener problemas, no escatimé en gastos. hay dos zonas, la zona nueva y la zona vieja, hay unas habitaciones que son las viejas y son mas antiguas. Por suerte me dieron las nuevas. Las nuevas están mas arregladas, pero está muy muy lejos de ser una calidad real de un hotel de 5 estrellas. Como arquitecta he de decir que no cumple los estándares de calidad de los hoteles de 5 estrellas. Los acabados son descuidados y los materiales de mala calidad. Todo el suelo de la habitación estaba sucio. Había polvo en todas partes, las lámparas estaban llenas de polvo. Las vistas desde la cama, eran la puerta y unos extractores enormes llenos de polvo. La silicona de la bañera estaba despegada y mal puesta. El espejo del baño parecía sacado de un bazar oriental, un diseño horrible para ser un Hilton 5 estrellas. el sellado de las baldosas era inexistente. Algo muy importante, hacia mucho frio en la habitación y me di cuenta que entraba mucho aire frio por la carpintería de la ventana, que era nueva pero debía estar mal colocada. Aun poniendo las cortinas y la calefacción, seguía entrando muy frio. una pena que una obra nueva esté en esas condiciones. En todos los hoteles que he estado, y son unos cuantos, ya sean de 2,3,4 o 5 estrellas, los amenities de las habitaciones como el te o café, es gratis ( no las bebidas ni el alcohol, obviamente) pues en este hotel hay que pagar 6 euros por un te de sobre caducado y del mas barato que te puedas encontrar. Me lo tomé pensando que estaba incluido como en todas partes. Me indispuso por completo. me arrepiento por que en la misma calle del hotel había una cafetería muy agradable que me habrían puesto uno mejor y mejor de precio. En fin, un despropósito pagar lo que vale la noche del hotel para obtener eso, no merece la pena.

The room is spacious and the hotel is in a very good location, close to the commercial street. The restaurant and bar on the first floor of the hotel are worth a visit. The dinner menu is even better and the view is beautiful.

The basic room type I booked was special for the 10th anniversary. When I arrived, I said I wanted to upgrade, but it turned out that I upgraded at my own expense. The rooms that cost money are of course better, but the basics are not cheap anymore, and this anniversary was quite luxurious. As one of the eight palaces in Venice, the hardware environment itself is a destination worth experiencing in life. The service staff is also very enthusiastic, and the hotel specially sent champagne, which is a perfect journey.

I booked three rooms at once and took my friends to travel to Verona. The hotel is in a good location and is suitable for self-driving tours. Parking is free and the coffee bar on the first floor is great. It is worth staying.

Except location, everything is excellent and I’ll rate 10/10. The campus is really nice , rooms are excellent , staffs are polite. There is a restaurant, mini market within where you can get almost all basic items . How I can forget about the swimming pool where you can chill in a hot summer day. I booked the hotel for 3 days but I wish iI could stay there for more days. The only problem is you need to walk 1.5 km to nearest bus stop from where there is direct bus to main attraction Venice city centre.As I don’t have any problem in walking 1.5 km , it is not a problem for me.

Beautiful hotel with very helpful and friendly staff! I was given a large room on the first floor with a large bathroom and open standing shower. I loved that the room has a fridge, 2 bottles of water and all tea and coffee amenities aswell. The hotel has parking below which is €10 a day. The only thing is you have to walk around the back of the hotel to get to your car. This wasn't a problem for me as I only had hand luggage. The only criticism I have is the cost of the food from the restaurant. We ordered room service which was a €7 charge to bring to your room. I don't eat alot but even I was shocked at the size of the portions for the price we paid. We ordered 2 mains with nothing else added and they came as the size of a starter. This cost us €50. The food was presented nicely and tasted good but next time we will find a restaurant outside of the hotel as it wasn't sufficient enough for the price we paid for a main. I liked the hotel and will definitely be happy staying here again.

We stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later. We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.